Parts Sales Human Resource

AbdulRauf Walele

Automotive Spare Parts Sales & Accessories With Warehousing and Supply chain Dealership Parts Sales & Warehouse Manager (Actively Seeking Job Opportunities in Global Automotive AfterSales Parts & Warehouse Management )

Contact on LinkedIn https://www.linkedin.com/in/abdulrauf-walele-a9765b132

*****-***********@*****.***

Permanent Cell No & WhatsApp. +91-845******* & +974-********)

Summary

*A Highly Self Motivated person with strong ethic and a keen Analyst with Highly Progressive Skilled experience in Spare parts Management and Warehousing, from Business planning, Procurement, Imports, Inventory Management with Marketing, Forecasting, Managing Automobile field operation group, Wholesale Parts Sales, Parts Sales (Retail, fleet and counter, outdoor etc.) Inventory Warehousing with 5s and Kaizen Activities with 7s Techniques, Parts Inventory with KPI with P&L following supply chain.

*Excellent in managing specific offers for aftersales such as Parts, oils, tires etc, With Overseeing, receiving, Warehousing, and setting the term goals within the policies of the company

*Excellent in maintaining clean and efficient atmosphere among team of more then 50 personals environment with detail and well organized Team Work for efficient parts and warehouse transactions for specific Aftersales needs.

*Excellent in Managing operations in Parts Department and setting up Spare parts service standards with fill rate, SOS, order status, back order in time response etc.

** Excellent communication, Management and Leadership skills, Capacity to work across global organization with different cultures and functions with Innovation, fast problem solver with acute knowledge of each department operations, processes with KPI’s

** A par Excellence in maintaining with strong ability to administer spares planning stock orders and special offers orders with strong stocktaking formats and to ensure customer satisfaction comes first with start, build and grow with continuous improvement.

** Excellent in handling business opportunities and development of business, lead generation and achieving targets, ensuring minimal stock defect in warehouse by one to one order with clearing and repairing.

** Skilled in order planning for new model spares, ensuring replacement ordering with minimal order quantity and consumption of spare parts in co-ordination with the counter, workshop and outdoor sales etc. Ensuring ordering cycle and special order cycle with optimum conditions and ensuring that spare parts are right in right ETA

** Develop and Profitably Manage Parts Parallel Import & Export Business In existing Markets and new territories for Company parts and Accessories Business Products.

Experience.

1. Senior Spare Parts Sales & Warehouse Manager at Al Jazira Group Doha Qatar.

Al Jazira Auto Spare Parts & Motors. ( Genuine & OEM & Aftermarket- Toyota, Nissan, Kia, Hyundai & Mitsubishi)

August 2022 – Up to date.

Key Responsibilities:

** Responsible for planning, procurement, imports and inventory management of large volumes of automobile spare parts.

** Effective proactive liaison with other departments such as Sales, service etc: for procurement of right quality items at right time and other supporting departments for smooth functioning.

** Cost saving budgeting and targeting.

** Payment terms negotiation, optimization and management

** Shipping and Logistics management

** Vendor Management

** Managing vendor database with updated price lists, lead time, payment terms etc

** Negotiating and administration of purchasing contracts.

2. Spare Parts Sales & Warehouse Manager at HGB Auto Co., Ltd (Mazda Cambodia) at HGB GROUP.

August 2021-July 2022.

HGB Group is the Exclusive Importer for Mazda Cars In Cambodia. Which Was Establish in 2012. The Mission of the Company is to Grow Unlimited and to Accomplish the Vision to be the Leading Retailer and Distributor in Cambodia.

Mazda Cambodia Consists of 4S Facility. ( Sales, Service, Spare Parts & Survey ( Automotive ) with Volume Brand and Large Scale Parts Operation.

Main Responsibilities Includes:

**Responsible for the warehouse and Supply chain processes of the Spare parts and Accessories.

**Analyze sales, Expenses, and Monthly Inventory to maintain profit goals in line with targets, P&L with KPI

**Collaborate with Sales, Finance, and Customer Service teams

**Maintain a balanced inventory consistent with the requirements of the dealership.

**Assist in establishing Pricing Parameters in each customer category that generate sufficient gross profit

** To produce a satisfactory profit while maintaining customer loyalty.

** Develop and Profitably Manage Parallel Import & Export Business In existing Markets and new territories for Company parts and Accessories Business Products for Thailand and Vietnam.

**Establish Individual Parts inventory levels and balances them for maximum turnover

**Monitor and adjust inventory to minimize obsolescence

**Monitoring and analyzing the key customer satisfaction indicators for the parts service department.

**Prepare for regular Inventory SKU Check Ups

**Improving the overall supply Chain performance and look for any possible innovations to the process

**Seek out new Business opportunities and analyze the competition with People Management

Responsibilities with 5S & 7S Storage Technics with Kaizen and KPIs.

3. Regional Spare Parts Sales and Accessories Manager.

SAS Toyota Iraq( Central & South )

August 2019- Jan. 2021

•Responsible for all Aspects of Regional Parts Sales activities i.e Regional parts stock supply, purchasing, manpower, customer care and all Sales Activities.

•Ensure profitability of the parts department through the sales of parts and accessories & effective fiscal discipline.

•Supervises and monitors the work load of direct reports and sets their priorities, ensuring productivity of daily tasks.

4.Parts Sales & Accessories Manager ( Expert in Toyota & Lexus Genuine Spare Part ) & Hyundai Mobis.

Jubail Motors Company Riyadh KSA ( Ford, GM & AC Delco Authorized Dealer )

September 2017 - August 2018.

Strategic responsibilities.

Sales Strategy

•Identify and communicate sales tactics, acts upon best practices and effectively implements and executes sales strategy

•Forecast annual sales and gross profit plans by analyzing trends and market scenario

•Provide direction and set long term goals for branch and workshop managers, monitor progress in achieving sales and services

•Analyze sales to develop strategy for achieving the monthly/quarterly/annual sales target and profitability

•Develop proper payment system for an efficient sales and service cash flow

•Develop sales incentive plan for the sales force

•Manage new stores openings, workshop openings, special events etc. and create new market expansion strategy.

Customer Relationship Management.

• Create and advice the clients on various customer loyalty and retention program

• Manage loyalty program and CRM marketing /reward program and sustain and grow the business from existing clients by delivering exceptional client service.

Promotional Strategy

• Run sales promotions campaigns in coordination with Supply Chain department, General Motors and other supplier.

Operational responsibilities.

Sales Operations.

• Update CEO regularly about complete sales operations and workshop services

• Oversee workshop services in order to provide world class service to end customer

Performance Management

• Continuously track and monitor the Sales department’s KPIs on monthly basis

• Continuously review store financial components, analyze KPI's (sales, traffic, etc.) for trends, opportunities, and deficiencies and take appropriate steps.

Sales Force Management.

• Supervise staff development at the point of sale appearance, rotation, product training, motivation, engagement with the company etc.

• Manage and/or oversee the process of hiring and managing staff of respective departments.

Cost Control.

• Prepare budget on a quarterly/half yearly/annually basis and submit to finance for the purpose of the funds management

• Ensure lost sales are captured and shared on timely basis

• Provide cost reduction programs while enhancing effectiveness of workshop operations

• Managing and controlling variable costs and fixed costs.

Customer Service

• Continuously work towards identifying new customers, through direct sales techniques, cold calling, and business to business marketing visit.

• Oversee branch and workshop managers in resolving customer complaints

• Conduct annual customer meetings to know customer preferences

Others

• Conduct market research, competitor and customer analysis

• Collaborate with IT on sales technology initiatives such as CRM and ERP implementation.

5.National Parts & Accessories Sales Manager ( OEM & Aftermarket Toyota, Lexus &

Hyundai Mobis.)

Jeddah Supplies Automotive Co. Ltd.

Mar.2017-Aug.2017

Parts and Accessories operation, Budgeting and planning with Targets, Inventory Planning and pricing, Marketing, Prepare and Administer Annual Budget with Team Management. Logistic Planning and Warehousing with Campaigns and Marketing.

As National Sales Manager undertaking the business unit I create shareholder value by providing the vision, leadership, strategy and general management skills necessary to grow the company into a dominant player in the market . This will include development and implementation of a strategic plan to advance the company’s vision, mission, strategies and objectives and to promote revenue, profitability and growth as an organization.

While developing management team dedicated to achieve goals, and selling genuine parts and accessory products and act as the key face of the company, develop new customers and channels to market and

Manage existing customer and channel partner relationships, develop strategic co-in partners and ensure that overall revenue and profit goals are achieved and shareholder value is delivered. While in all aspects of the Company’s business new line of strategic future plan expansion is especially important for the long term success with rule and regulations followed.

6.Head of Parts Sales ( Aftermarket Parts - All Brands Toyota, Lexus, Hyundai Mobis

Mazda, Nissan Etc.)

AbuSaud Auto Parts Center- Samtha Gizan SaudiArabia.

Oct.2014 – March 2017.

Business Planning,Budgeting and Targets.

Analyze customer sales data and achieved targets of the past, Estimate customer wise percentage of growth in parts sales, Receive Estimated Targets from Sales Persons and Finalize Targets( Monthly and Annual ) covering various customer segments, such as walk-in-customers, Local workshops, mini dealers, fleet etc. Breakdown over all targets in to focused targets customer wise in order to plan for achieving maximum sales in order always lifting up the profit graph intending always the higher definitions and setting new Business goals

Parts and Accessories Sales Operation.

Allocate Targets to Each In-charge of parts sales and incentives on fulfilling the desired Targets with follow-up on one's own customers, Prepare customized Schemes for Local workshops (Local Garages) and Local dealers by having as Scheme, Example ( " Go Cool In Summer " ) for purchase of parts with definite Targets to Achieve Parts Higher profit Rates. Negotiating Various terms such as Price, Volumes of purchases, Availability, Products Mix etc. Approve discounts on various factors such as accumulating

The sales in various areas depending on size and type of customer, Track Progress on Sales Targets by each sales personal, Guide and Direct sales persons on various opportunities identifying the related issues and resolutions. Take and implement corrective actions such as, coordinating internally with other functions in order to achieve sales targets with high profit rates.

Business Development.

Prepare a Action plan for increasing the Sales Volume in each customer segments, Review actual progress against plan targets, Search and Identify the vacant markets, Have a regular visit prospects in each defined markets.

Receivable Management

Understand Monthly ageing reports from various content, Analyze past billing trends and credit limit

Customer Satisfaction.

Gain their trust and build credibility.

7. Parts Manager( Toyota & Lexus genuine parts) at Salem Saleh Babgi Co. Ltd.

Samtha Gizan SaudiArabia.

November 1995 - July 2013 (17 years 9 months)

Define Objectives and Goals of department, forecast parts business plan and implement them with clear objectives and strive hard to achieve them.

Implement the process of parts in easier and smoother way that supports customer satisfaction comes first.

Ensure the highest profitability of the parts department through sales of parts and accessories in easier and convenient way according to standards set up by company rule.

Manage department day today expenditures effectively.

Train, Develop, Implement and monitor and motivate parts staff or sales person to deal with customers and to ensure the maximum customer satisfaction with effective parts order procedures.

Handle customer with understanding of Local, State and Federal Internationals laws which may effect business.

Conduct meetings at regular interval with employees with customer related defined subjects and maximize

Harmony and Peace within Dept. concerned.

Monitor day to day lost sales tracking reports, monitor monthly reports such as Daily up to-date sales management reports, VOR orders and ETA. Logic control reports, Inventory control reports, quantity error and statements of cash and credit reports, etc. And to minimize and manage Inventory at regular intervals to reduce obsolesce.

Handle customer complains on priority and take corrective actions if any parts department related.

Monitor 5s and 7s Techniques with safety aspects according to DPOS specification for warehouse operation and to create more space in warehouse and increase operational efficiency.

Areas of Experience while working as parts manager.

Attended Business Analyst Meet ( Shanghai, China)

Attended Parts Manager Meet ( Istanbul, Turkey)

Attended DPOS program Meet ( Gizan, Saudiarabia)

8.Parts Inventory Control Administrator( Toyota & Lexus genuine parts) at Salem Saleh Babgi Co. Ltd.

Samtha Gizan SaudiArabia.

November 1992 - November 1995 (3 years 1 month)

Heading the Parts And Accessories department planning, Inventory control, Logistics and supply chain functioning for Toyota and Lexus.

Reconcile stock and ensure that up-to-date levels of parts are maintained, Ensure that Volumes are maintained even in critical stock control and inform the higher level of management with control of flow of stock in and out position. Ensuring that stock levels are maintained.

Ensure that parts required for workshop job cards are available and delivered to the right in bin in time, Assure that parts are issued with correct invoice and with correct location using computerized system. monitor effective stock control and warehouse management for correct stock levels and check items needed to be ordered by SOS or VOR or daily weekly or Monthly orders, strict orders to be checked if ordered to TMC (Toyota Motor Corporation).

Ensuring customer parts order ETA is minimized identifying the usual source or if not supplied within a limit proposed getting a native source to refill the order.

Delivering the exceptional customer service by satisfying the customer needed parts with the real in time order with effective cost of delivery.

Monitor and Ensure that all documents are completed according to KPI, no parts are moved without proper documentation while maintaining the safe working conditions according to safety precaution with Health Management System.

Maintain strict control of stock to protect against damages, loss and theft complying with warehouse management system.

Maintain smooth inward and outward parts sources.

Education

University of U.S.A

Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services 2003-2004

University of Mumbai

Bachelor’s Degree, Economics, 1986 - 1989

Activities and Societies: Communication Skills.

IIT

Mechanical Diesel Engines. ( Institute of Industrial Training) 1984 - 1986

Sacred Heart Convent School, Ratnagiri

High School, Higher Education/Higher Education Administration, 1974 – 1984

IELTS

University of Cambridge.

ERP

IBM AS400, Microsoft NAV, Quick book, Kerridge Autoline, Business mgt software.

Microsoft Dynamics Nav for Sales

Issuing authority3E Consulting private Limited.

Issued date and license Issued Jul 2021.

Digital Marketing Course - The Sales Funnel in Marketing

Issuing authority3E Consulting private Limited.

Issued date and license Issued Jul 2021.

Honors and Awards

Winner of DPOS Award ( Toyota Motor Corporation)

Service at UNESCO ( Certificate By United Nations )

Digital Marketing Course ( The Sales Funnel in Marketing)

Microsoft Dynamics Nav for Sales

IELTS( University of Cambridge )

Email- ***********@*****.***

Personal Data:

Name- AbdulRauf Walele

Martial Status- Married

Dependents- Three

Cell No. & WhatsApp- +91-845******* /+974-********

Passport No.- Z3282386

Joining Date – A Month Notice

Citizenship - Indian

Languages Known – English, Arabic, Hindi, Marathi, Khmer

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