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Non-Profit CEO

Location:
San Jose, CA, 95113
Posted:
October 14, 2024

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Resume:

CHARLES C. HUGGINS, JD

Gilroy, CA ***** 650-***-**** ********@*****.*** linkedin.com/in/chiphuggins Nonprofit Executive with a Focus on Solutions, Actions, and Results Turnaround and growth expert delivering impactful leadership in support of organizational mission/goals EXECUTIVE SUMMARY

Visionary nonprofit leader with a proven record of exceeding goals as a builder of world-class organizations, top-performing teams, and innovative programs advancing community development, IDD empowerment, mental health/wellness, youth enrichment, social enterprise, and humanitarian aid.

Expertise in NPO governance demonstrated through longstanding success in accelerating organic/acquisitive growth, improving P&L, achieving accreditation/compliance, and balancing quality program delivery with cost-effective strategies. Leverage business, financial, legal, and marketing acumen to impact programs, services, and net assets.

Startup, turnaround, and high-growth strategist of income- generating programs and fundraising campaigns. Deliver goal- surpassing results in grant funding, major gifts, and donor base as well as program/process enhancements improving the scope, reach, quality, and delivery of services.

Passionate, mission-driven “doer” deeply committed to promoting diversity, equity, and inclusion; defeating racism; advocating for those in need; strengthening political relationships; and cementing support nationally and regionally across Silicon Valley and the Bay Area. Leadership Overview

35+ years of experience in President, CEO,

and BoD roles includes oversight of:

Thriving nonprofit & for-profit organizations

Capital / operating budgets of $300M+

Charitable grant portfolios of $880M+

Multidisciplinary teams of 700+

Record-setting capital campaigns

Multimillion-dollar M&A deals

Red-to-black turnarounds in < 2 years

Goal-surpassing gains in net assets YOY

New bests in major gifts & donor base

Strategic government / F500 partnerships

SUCCESS SNAPSHOT

As President/CEO

of Hope Services:

Drove $55M+ in funding support—a record high despite global pandemic.

Launched the most successful fundraisers in NPO’s 71-year history (sell-out events raising $3.4M+).

Transformed NPO culture to earn “Top Workplace” distinction (2-time awards in 2022 and 2023). As CEO of

Caminar:

Orchestrated Caminar’s red-to-black turnaround, nearly tripling revenues ($20M growth).

Responsible for two mergers, expanding services’ geotgraphic footprint. PROFESSIONAL EXPERIENCE

HOPE SERVICES – San José, CA President & CEO, 2018−Present Provide executive-level vision, administration, and oversight of Hope Services, a leading provider of services designed to improve the quality of life for people with intellectual and developmental disabilities (IDD) and mental health needs. Provide services to 3,700+ clients. across 7 CA Bay Area counties. Reporting to the BoD, hold overall authority for the organization’s direction and 700 personnel, 125+ volunteers, dozens of programs/services, $55M budget, and lobbying and fundraising initiatives to support mission and goals. Focus on the big picture, innovating and implementing strategies that empower managers and staff to execute effective, data-informed programming vital to enriching the lives of others.

Operational Turnaround: Led NPO’s red-to-black transformation by increasing the quality, quantity, and reach of programs; expanding community, media, and influencer outreach; and delivering a large network of major donors. Doubled annual fundraising totals, ending FY23 with $55M+ in revenues (best results in Hope Services’ 71-year history).

Awarded Recognition: Created an empowered, high-performance work culture fostering accountability, meaningful collaboration, cohesive teamwork, and continuous improvement. This transformative leadership propelled Hope Services to be recognized as a “Top Workplace” by the San Francisco Chronicle for 2 consecutive years (2022, 2023) amongst

1,700 nonprofit and for-profit applicants throughout the competitive Bay Area market.

Fundraising: Produced the most successful fundraising events in organization’s history, generating $3.4M+ and gaining significant exposure at benefit concerts featuring Grammy-winning performers. Raised up to $800K at each sell-out event 5 years in a row, a >10-fold increase compared to prior fundraising bests of $70K. CHARLES C. HUGGINS, JD Phone: 650-***-**** Page 2 of 3 HOPE SERVICES – Continued

Services Expansion: Procured private foundation and county funding to open new office in July 2022. Enabled Hope Services to meet identified need expanding crucial mental health services for DDI clients residing in San Mateo County.

BoD Transformation: Bolstered financial stability and mission impact by shifting board focus towards fundraising and actively engaging BoD members in major gift solicitation and donor procurement.

DE&I: Championed diversity, equity, and inclusion across the organization. Broadened mix of perspectives by establishing DE&I committee, creating succession plans, and leading diversity recruitment of 8 new board members.

Program Development & Growth: Expanded comprehensive services for clients of all ages and backgrounds while lowering administrative and delivery costs. Developed new and improved existing after-school, job training/placement, respite care, and day programs; counseling and children’s services; and community living facilities.

Employment Partnerships: Grew opportunities for Hope Services’ DDI clients to find and sustain meaningful, rewarding employment by cultivating win-win partnerships with major employers across the Bay Area, including: Google, Facebook, Intel, CVS, Walmart, Home Depot, Marriott, Honeywell, Sodexo, U.S. Navy, city/county government, and many others.

Compliance & Accreditation: Ensure compliance with state and federal laws, policies & procedures, and regulatory/ reporting requirements as co-compliance officer. Also guide processes for accreditations of residential facilities, clinics, and outpatient services by CARF, Medicare, and Medicaid.

Revenue Growth: Increased County of Santa Clara Mental Health contract $5M, drove record-setting 45.4% gains in mental health counseling revenues ($2.4M+ growth), and elevated retail thrift store sales 17.8% ($391K+).

Cost Reduction: Launched safety initiatives that reduced accidents and associated costs. Within first year, decreased claims from $815,059 to $132,271—an 84% savings.

Marketing & Brand Management: Improved organization’s reputation and strengthened community support of its programs through robust, multichannel marketing programs. Optimized audience engagement, donor appeal, and brand equity by using a fresh, people-oriented approach focused on impactful client stories.

Coalition Building: Advocated for Hope Services’ constituents through ongoing meetings with state and local politicians, and nurtured relationships with like-minded NPOs. Efforts led to new grant awards of up to $450K and helped influence favorable public policy decisions benefitting individuals with disabilities and special needs.

COVID-19 Crisis Response: Led rapid rollout of new “From Hope to Home” program enabling uninterrupted services to clients during the pandemic. Created user-friendly virtual programs, vibrant digital communities, and easy online access to resources and staff. Procured grant funding to purchase laptops, tablets, and other needed equipment for clients. CAMINAR – San Mateo, CA CEO, 2009−2018

Provided strategic, operational, fiscal, and administrative leadership of $39M, 500-employee services provider dedicated to improving quality of life for people with developmental disabilities and mental illnesses. Carried out strategic plans; oversaw design, delivery, and quality of programs; provided financial stewardship and risk, compliance, and facilities management; directed HR affairs; and led grant management, fundraising, and partnership-building.

Organizational Development: Recruited new board of directors and installed a culture of accountability organization-wide. Brought a business approach to program services to deliver impact—benchmarked individual, team, and operational performance metrics to ensure a same-page vision of organizational goal attainment.

Turnaround Leadership: Reversed balance sheet from negative earnings in 2009 to +$39M in 2018. Developed creative fundraising, marketing, social enterprise, and outreach programs that enhanced community visibility, increased grant support 80% ($2M annually), and grew individual contributions 64% ($4M annually).

M&A Leadership: Spearheaded mergers with similarly aligned nonprofits to propel growth, making Caminar a West Coast leader of comprehensive mental health services empowering individuals to live independently, self-sufficiently, and with pride. Led due diligence, negotiations, and all assimilation phases of these mergers. Examples:

Family & Children Services of Silicon Valley (FCS): Initiated and led merger of FCS into Caminar organization, completed in 2016. Grew Caminar to 500 employees with an overall budget of $39M, increasing funding support and service offerings to a total of 64 programs spanning 5 CA counties.

Project 90: Finalized merger with nonprofit substance abuse services provider, which doubled capacity of residential treatment programs for alcohol/drug addiction to 200 beds in Santa Clara and San Mateo Counties. CHARLES C. HUGGINS, JD Phone: 650-***-**** Page 3 of 3 CAMINAR – Continued

Process & KPI Improvements: Introduced mobile technologies, EHR systems, and Kaizen/Six Sigma-based lean principles to medical clinics, pharmacies, and case management documentation processes. Added value to the patient care process, eliminated inefficiencies, and facilitated compliance with Affordable Care Act, HIPAA, and CARF.

Social Enterprises: Reduced government funding reliance from 94% to 74% not only by increasing donations, but also by increasing earned revenue and innovating employment- and revenue-generating social enterprises. SECOND HARVEST FOOD BANK (SHFB) – San José, CA CEO, 2006−2008 Selected as CEO for organization committed to fighting hunger and promoting good nutrition through multi-county food distribution to the needy and community education. Oversaw daily operations, fiscal management ($16M operating budget and $44M in-kind donations), fundraising/donor engagement, and program advancement. PENINSULA COMMUNITY FOUNDATION (now SVCF) – San Mateo, CA Board of Directors, 1998−2006 Helped lead the nation’s 5th largest grant-making community foundation, with instrumental involvement in its merger with CFSV to become SILICON VALLEY COMMUNITY FOUNDATION (SVCF) in 2006. Assisted in stewarding 600+ charitable funds, granting $880M+ to 1,500+ nonprofits, and achieving an endowment level exceeding $118M. COLUMBIA PARK BOYS & GIRLS CLUBS – San Francisco, CA Board of Directors, 1995−2002 Created and delivered dynamic leadership and job-training programs benefitting at-risk youth (primarily ex-gang members) in the management of their small business. Instituted and managed board fundraising program (“Give, Get, or Get Off”); merged 2 clubs into a stronger organization; and served on capital campaign committee. Additional Nonprofit Leadership Roles

President / Trustee (1988−2000) & Interim ED (2001) of CURIODYSSEY (formerly COYOTE POINT MUSEUM)

VP / Board Member / Fundraising & Event Chair (1988−1999) of GUARDSMEN (San Francisco, CA)

Board President / Board of Directors (1986−1991) of COMMUNITY GATEPATH (now ABILITYPATH) CORPORATE LEADERSHIP

C. HUGGINS & ASSOCIATES – Redwood City, CA President, 2005−2006 Retained by Bay-area confectionery and food manufacturers to provide consulting services. Also served as President/ CEO of SAN FRANCISCO CHOCOLATE COMPANY, directing all aspects of this social enterprise owned by the CALIFORNIA AUTISM FOUNDATION to generate revenues and provide jobs to individuals with disabilities. JOSEPH SCHMIDT CONFECTIONS – San Francisco, CA President & CEO, 2002−2005 Oversaw P&L, strategic planning, 165 employees, and daily operations, including finance, purchasing, inventory, QA, distribution, field sales, customer service, retail stores, HR, and IT. Co-led development and GTM of 7 new products that all exceeded forecasts from 1st year of launch. Within 3 years, positioned company for lucrative acquisition by HERSHEY’S. SEE’S CANDIES, INC. – South San Francisco, CA Various Management Roles, 1980−2002 Repeatedly promoted during +25-year tenure with $300M+ confectionary company, culminating in GM role reporting to CEO. Lowered costs $27M, managed trademarks and litigation to protect IP assets, launched 18 retail units in Japan, and developed sales and licensing programs that drove $117M in new annual revenue stream with net profits of 52%. EDUCATION

STANFORD UNIVERSITY Graduate School of Business Graduate Certificate in Business JFK UNIVERSITY School of Law Juris Doctor (JD) MENLO COLLEGE Major: Finance; Minor: Law BS in Business Administration NOTABLE RECOGNITION

San Mateo County declared 5/26/2016 Charles “Chip” Huggins Day Volunteer of the Year, San Mateo County, 2002



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