MELANIE BANKHEAD
PHONE: 818-***-**** EMAIL: ***************@*****.***
Objectives
To obtain employment with a company where my experience, dedication and skills will be an asset.
Experience:
Los Angeles Department of Transportation – Los Angeles, CA L 9/2017 - Present
Administrative Clerk:
Responsible for scheduling and assigning monthly traffic operators duties for (30) Engineers,
Record keeping providing documentation for public records, filing, scanning, coping,
answering incoming calls routing them to the appropriate persons, entering data for tracking
upcoming projects, arranging and transporting vehicles for maintenance, obtaining files and records for engineers upon request, ordering supplies.
Triad Systems International – Calabasas, CA 5/2017 – 9/2017
Credit Collections Specialist
Responsible for Reconciliations, collections, issuing debits/credits and filing.
Ledgent Financial Staffing Agency (Glen Air, Inc.) Glendale, CA 6/2016 – 2/2017 Credit Collections Specialist Responsible for high volume of collections, chargebacks, reconciliations and releasing orders and putting accounts on credit holds for extremely past due invoices Interact with customers to resolve outstanding issues, mailed monthly statements, process credit applications.
Ledgent Financial Staffing Agency (Wesco Aircraft) Valencia, CA 10/2015 – 2/2016
Accounts Receivable Specialist
Responsible for high volume of collections, chargebacks, reconciliations and releasing orders and putting accounts on credit holds for extremely past due invoices Interact with customers to resolve outstanding issues, mailed monthly statements, reviewed accounts for credit increase, process credit applications.
Ledgent Financial Staffing Agency (Interamerica Motor Corp) Canoga, CA 2/2015 – 10/2015
Accounts Receivable
Responsible for high volume cash applications, chargebacks, collections and data entry, collections,
Conduct account research and analysis, prepared and maintained various reports, Identified and executed adjustments, reconcile A/R to the G/L, Interact with customers to resolve outstanding issues..
Fruit Growers Supply Company – Valencia, CA 10/2005 – 2/2015
Accounts Receivable / Customer Service
Responsible for preparing and submitting electronic deposits, cash applications, posting receipts to the appropriate general ledger, collections, calculated and process documents related to interest charges, prepare reconciliation (POS Report) and resolve discrepancies, created and updated new customer/vendor accounts, research chargebacks and investigate disputed claims, processed credit applications and credit increases, prepared and submitted customer refunds, mailed/emailed statements, assisted with audits pulling documentation, customer service, filing, receptionist relief.
Skills
SAP, QuickBooks, JDE, Oracle, AS400, Platinum, Batch Master, Microsoft Word/Excel, Microsoft Outlook, Typing 40 WPM, 10 Key by Touch, Medical Terminology, CPT ICD9 Coding.
Education:
San Fernando High School
Diploma
Insurance Educational Association (IEA)
Workers Compensation
IAHCSMM St. Francis Medical Center
Central Service Tech (Certificate)
References
Upon Request