Package Handler Operations Manager
Resume:
Derreka Lawrence
Memphis, TN *****
*********************@***********.***
I am seeking employment in an environment where I can diversify and improve upon the skills learned and apply it effectively to meet the needs of both my colleagues and the company as a whole. I’ve worked at my current place of employment for a little over 10 years. I started as a package handler but worked my way up the management ladder throughout the years. Willing to relocate to: Tennessee
Work Experience
Parking Office Supervisor
ABM Industries Inc.-Memphis, TN
December 2023 to Present
I oversee the parking operation at the airport. I assist customers with parking related issues sick as lost tickets, vehicle locations, parking garage pricing information, receipts, vending gates, and taking payments. I also manage the shift leads, shuttle drivers, and cashiers scheduling, time off, etc. Operations Safety Specialist
FedEx Ground-Memphis, TN
January 2020 to August 2023
My responsibilities in my current role include working with all incoming new hires with both dock safety and hazmat training, handling all injuries/first aids through our SCMS system, keeping track of all monthly safety meetings, safety inspections, I work with Microsoft Word, PowerPoint, and Excel daily. I also keep close contact with any accommodations for injuries package handlers (work and non work-related), keep track of follow up appointments, communicate with adjusters, etc. all things safety come to me direct Operations Manager
FedEx Ground-Memphis, TN
January 2016 to December 2020
My responsibility as an Operations Manager was to effectively run my load area. I managed between 7-20 package handlers, managed my volume, completed administrative work (write ups, monthly safety meetings, etc.), opened/closed out trailers timely through our TMS system5854 Sunny morning Dr. Memphis, TN 38141 901-***-****
************@*****.***
Package Handler Trainer
FedEx Ground-Memphis, TN
January 2015 to December 2016
As a package handler trainer, my primary job function was to train all incoming new hire’s assigned to me on the proper ways to load a trailer by hand
Package Handler
FedEx Ground-Memphis, TN
January 2012 to December 2014
As a package handler, my job was to manually load trailers with parcel/packages. Education
High School Diploma
Fairley High School - Memphis, TN, US
2009
Skills
• Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CPR Certified
AED Certified
Computer literate
Logistic knowledge
Management experience (4+ years)
Works well under pressure
Punctual
Fast learner
• Leadership
• Supervising experience
• Team management
• Continuous improvement
• E-commerce
• Microsoft SharePoint
• Organizational skills
• Management
• Communication skills
• Computer skills
• Microsoft Office
Certifications and Licenses
AED Certification
CPR Certification
OSHA 30
Assessments
Management & leadership skills: Planning & execution — Completed October 2022
Planning and managing resources to accomplish organizational goals Full results: Completed
Management & leadership skills: Impact & influence — Proficient October 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Completed
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
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