Human Resources Leader Houston TX
Resume:
Executive Profile
Senior human resources executive with 10+ years of achievement in the water and energy industries, building programs that improve engagement, strengthen leadership, increase legal compliance, and enable business growth.
• Entrepreneurial change advocate who guides the development, organization, and execution of human resources strategies, implementing world class processes that increase talent pools and sustain outstanding engagement.
• Trusted thought-leader who works across business units to influence positive change at the staff, manager, and executive levels. Proven record of refining human resources services, from talent acquisition to compensation. Strengths & Expertise
Human Resources Best Practices Executive Leadership Team Development Labor Relations Human Capital Strategy Financial Management HRIS Management Policy and Compliance Continuous Improvement Risk Management Union Negotiations Change Management Succession Planning Organizational Design & Development Reward/Recognition Programs Employment Law C-Level Presentations Talent Acquisition Recruitment/Onboarding Technical Skills: Microsoft Office Oracle SAP PeopleSoft Siebel Taleo Success Factors E-Charge I-9 Express Ogletree Workday Smart Recruiters Google Platform Professional Experience
Veolia Houston, TX Jul 2019 – May 2024
Leading provider of environmental solutions in North America, helping customers address sustainability challenges in energy, water, and waste with cost-effective operational and technology services. Senior Director of Human Resources
Provided comprehensive support to 2,600 employees in the United States. Secured swift promotion from Human Resources Manager to Senior Director; responsible for leading 16 human resources specialists in the Environmental Services Solutions unit. Partnered with senior colleagues to implement new policies (e.g. vacation, parental) aligned with Veolia North America operations. Advised Business COO and executive staff on leadership strategies and methods for addressing organizational issues. Ensured seamless planning and integration for company acquisitions by meeting with inside/outside counsel and senior leaders across all functions to harmonize and merge cultures and policies.
• Reduced staff turnover from 22% to 14% by identifying key performance indicators (turnover, exit data, and annual surveys) and designing action plans to strengthen community, engagement, and job offers.
• Established positive company culture and increased retention through development of engagement initiatives, including Lunch and Learns, installing TVs in plants and common areas, and rewards/recognition programs.
• Transformed staffing from 300 unfilled roles in 2021 to 125 in 2024 by coordinating with Talent Acquisition Manager and team of recruiters to define and recruit high-potential talent for the organization.
• Launched Mentor/Mentee program and Roadmap Project to identify opportunities for increasing engagement.
• Partnered with safety and business teams to navigate COVID-19 pandemic by training HRBP and Safety leaders to communicate CDC guidelines and track employees who were sick to ensure distribution of sick pay.
• Collaborated on multiple critical projects for 10,000 North American employees, including Drug/Alcohol Harmonization Project with Safety Team and Per Diem/Card Project with Finance and Procurement Team.
• Earned opportunity to visit Barcelona in June 2023 to meet with other high potential employees. Dawn Frost, MBA
Senior Human Resources Leader
“Human resource innovation for
industry-leading companies.”
Cypress, TX *************@*****.*** 281-***-**** Dawn Frost Page 2 *************@*****.*** 281-***-**** Ecolab Sugar Land, TX Dec 2016 – Jul 2019
Global sustainability leader that provides science-based water and hygiene solutions for customers in over 40 industries, with a focus on environmental sustainability, water conservation, and energy use optimization. Human Resources Manager
Coordinated human resources support for 800 exempt and non-exempt employees in field operations and blend plants across the United States. Trained all front-line supervisors and managers on Suspicious Alcohol and Delirium Tremens Behaviors to comply with Department of Transportation (DOT) requirements. Designated as Co-Facilitator on Task Force Team established to proactively meet recruiting, attrition, compensation, and business needs in the Permian area.
• Implemented Field Operations Disciplinary Guide and created Compass Training for newly hired employees.
• Harmonized and remapped Field Operations and assessed Fleet Operations to drive business transformation.
• Co-developed standardized Fleet goals for hourly workers and introduced Pay Performance Model.
• Partnered with Supply Chain, Safety, and Procurement to produce Fit for Duty/Medical Surveillance Program. FMC Technologies Houston, TX Aug 2014 – Oct 2015 Leading technology provider for the traditional and renewable energies industry, manufacturing and installing innovative systems and services for onshore oilfield and subsea operations. Human Resources Manager
Managed human resources support for 600 employees, including corporate and shop personnel. Supported skills development by partnering with shop personnel to define core competencies for assemblers. Resolved significant customer backlog by coordinating with Human Resources and Operations in Singapore and Dunfermline to secure employee resources with the appropriate skillset and experience to transfer to the United States. Delivered advanced consultation and recommendations to managers regarding performance and conflict management issues.
• Restructured Assembly and Test Shop workforce of 120 employees through in-depth evaluation of job scope to understand what the organization required for success; eliminated layer of personnel to simplify operations.
• Increased production 50% after partnering with Operations to re-establish the organization; reduced headcount 20%, implemented new training, created shift schedule and attendance policy, and emphasized lean processes.
• Introduced Training Specialist to provide hands-on training, reducing onboarding from 6 months to 2.5 months.
• Eliminated safety incidents from cell phone use in western region by developing new cell phone safety policy. LyondellBasell Houston/Channelview, TX Feb 2012 – Aug 2014 Worldwide leader in the chemical industry, providing innovative material solutions and recycling technologies. Human Resources Business Partner
Delivered generalist services to 1,000 non-union employees, including operators, engineers, specialists, and operations managers. Partnered with two client groups to implement substantial changes that supported the company’s current and future needs. Coordinated with Recruiting Department to strategize existing requisitions and future openings.
• Established administrative assistant group to serve plant, comprised of 20 employees and 5 contractors.
• Collaborated with Benefits and Compensation Department to elevate employee customer service quality.
• Improved employee assignments and minimized retention risk by analyzing low and high performers.
• Successfully avoided unionizing of Channelview plant by collaborating with human resources team, corporate attorneys, outside counsel, and labor relations to educate shift employees on the negative impact. Additional Experience: Human Resources Generalist Honeywell Houston, TX Oct 2006 – Oct 2010 Education & Professional Development
MASTER OF BUSINESS ADMINISTRATION IN HUMAN RESOURCES MANAGEMENT – University of Phoenix BACHELOR OF SCIENCE IN SOCIOLOGY – Sam Houston State University
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