Customer Service Call Center

Kenasha Thomas

Columbia, SC *****

*************@*****.***

+1-803-***-****

I’m very outgoing, friendly, team player, good listener, fast learner and I do whatever is needed for me to get the job done!

Willing to relocate to: close

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Janitorial Worker/Housekeeping

Denmark Technical College-Denmark, SC

January 2023 to July 2024

clean and sanitize student’s locker rooms, classrooms, bathrooms, clean windows, take trash sweep and mop.

Cashier/Customer Service

Enmarket Convenience Stores-Bamberg, SC

August 2021 to August 2022

Greet customers, clean and stock store, scan merchandise, set sales. Picker

Amazon.com-West Columbia, SC

November 2020 to August 2021

Picker

Guest Service Representative/Night Auditor

Comfort Suites-Columbia, SC

November 2019 to May 2020

Greet customers

Make reservations

Make payments card or cash prior to reservations or walk ins Assign guest to empty/clean rooms

Call Center Representative

Teleperformance-Columbia, SC

October 2018 to October 2019

Manage large amounts of inbound and outbound calls in a timely manner.Follow call center scripts when handling different topics.Identify customers needs, clarify information, research every issue and providing solutions.

Laundry Attendant

IHG Army Hotels-Columbia, SC

October 2017 to October 2018

Wash and dry linen. Fold and stack linen on shelves neatly. Keep laundry room clean. McDonalds Crew Trainer

McDonald's-Columbia, SC

September 2016 to October 2017

greet customers, solve customer problems, handle food, handle money and gift cards, stock, train new employees

Education

Associate's degree in Business Administration

Strayer University-District of Columbia - Columbia, SC September 2019 to Present

High school or

C.A Johnson High School - Columbia, SC

February 2011 to May 2016

Skills

• Warehouse distribution

• Packaging

• Laundry

• Research

• Order picking

• Shipping & receiving

• Custodial experience

• Math

• Food handling

• Basic math

• Sales

• Janitorial experience

• Military

• Commercial cleaning

• Customer service

• Cash handling

• Warehouse experience

• Cleaning

• Cashiering

• Customer support

• Food preparation

• Organizational skills

• Maintenance

• Microsoft Office

• Communication skills

• Stocking

• Leadership

• Restaurant experience

• Guest services (Less than 1 year)

• Food Service

Certifications and Licenses

Food Handler Certification

Contact this candidate