General Manager Office
Resume:
TH
TERA HILDEBRAND
GENERAL MANAGER ****.**********@*****.***
OBJECTIVE
EXPERIENCE
I am currently transitioning to a new city. I have taken steps to start my career in real estate. I have passed the class and am about to take the state exam. I am looking for a position that will work with my new adventure in life.
May 2023- Current
STORE GENERAL MANAGER
Books a Million Traverse city, Mi
•Reviewed financial statements, sales or
•activity reports, and other performance
•data to measure productivity.
•Prepared staff work schedules and assigned
•specific duties.
•cash handling
•Interviewing and hiring
•Marketing and Sales
Jan 2023-Current
Office Manager
J&J Water well drilling
Payroll with Quickbooks
Loging well drilling using WelLogic
Answering phones and Emails
Aug 2022-Nov 2022
STORE MANAGER
Spirit Halloween Petoskey and Traverse City, MI
•Reviewed financial statements, sales or
activity reports, and other performance
data to measure productivity.
•Prepared staff work schedules and assigned.
specific duties.
•Set up and Tear down of temporary store.
•cash handling
•Interviewing and hiring
May 2019-June 2022
Retail Associate Manager
T-Mobile USA, Gaylord, MI
•Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
•Prepared staff work schedules and assigned specific duties.
•Organized and guided activities such as sales promotions requiring coordination with other department managers.
•Demonstrated and supported continuous improvement and growth mindset.
•Adhered to quality and service standards to support operational goals.
•Provided efficient and courteous service to customers at all times.
•Responded quickly to meet customer needs and resolve problems.
Nov 2005 - May 2019
GENERAL MANAGER
Arbys, Kalkaska, MI
•Established employee development plan, setting clear expectations for team members.
•Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
•Provided clear direction and set priorities for accomplishing desired actions and results.
•Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints.
•Managed profit goals against budget and prior year, keeping controllable costs within budget.
•Met safety and security standards by overseeing preventative maintenance and repairs.
•Recruited team members for maintaining adequate staffing levels according to projected sales.
•Prepared staff work schedules and assigned.
•specific duties.
CERTIFICATIONS
EDUCATION
Microsoft Word
Microsoft Excel
Microsoft Publisher
Microsoft PowerPoint
August 2023
ASSOCIATES OF SCIENCE (A.S.IN BUSINESS
ADMINISTRATION GRADUATWITH HONORS
GPA 3.89
Colorado Technical University,
Colorado Springs, CO
Relevant Coursework
•Accounting
•College Math
•Business Law
•Spreadsheet Applications
•Awards & Honors
•Presidents List
•Dean’s List
•Extracurricular Activities
•Volunteer work with Humane Societ• Volunteer work with local resale shoMar 2021
ASSOCIATE IN SCIENCE (A.S.IN BUSINESS
ADMINISTRATION
GPA 3.8
Northwestern Michigan College,
Traverse City, MI
Relevant Coursework
• Accounting
• Management Fundamentals
• Microsoft Excel Certification
• Microsoft Word certificatio
SKILLS
• Records Organization and Management • Financial Statement Review
• Hiring and Onboarding • Finance and Accounting Oversight
• Focus and Follow-Through • POS Inventory System Operation
• Inventory Control Processes • Management Training
• Sales Tracking
****.**********@*****.****
Contact this candidate