Shelly Baker
AP Administrator
Bethlehem, PA ****8
**********@*****.***
Hardworking, multi-tasking Executive Assistant with outstanding telephone scheduling and documentation skills.
Work Experience
AP/AR Specialist
Empire Property Management Group, LLC-Allentown, PA January 2024 to September 2024
• Answered tenant inquiries.
• Paid City, County, Municipal, School Taxes and Rental Inspections.
• Responsible for all entries of utility invoices, sweep fines and other related AP data.
• Processed checks for payment.
• Processed ACH payments received by Section 8 and other community assistance programs.
• Balanced and reconciled ledgers and chargebacks accordingly. A/P Administrator
Dual Temp Company, Inc-Allentown, PA
October 2015 to April 2023
• Coordinate calls between construction and service.
• Enter and validate account payables for vendors and administrative.
• Reconcile statements.
• Validate and prepare checks for payment.
• Great Plains experience.
• Service Titan.
• Communicate with vendors and administrative to keep accounts open. Utility Manager and REO Assistant, Cassidon Realty Currrent
June 2013 to October 2015
Researching history of liens, municipal & code violations
• Researching Outstanding Real Estate Taxes & Certs
• Processing of utility history reports
• Working with REO clients for approvals to pay
• Processing of Repair Invoices & Utility Bills
• Follow up on Reimbursements for bills paid by company
• Processing of Agreement of Sales, Residential Leases, entering properties into the MLS
• Assisted with answering of phones
• Covered other office locations while staff were on vacation Office Administrator
Patt White Real Estate
January 2001 to June 2013
2. Answered a multi-line phone system and handled all technical support 3. Greeted Customers
4. Processed all incoming and outgoing mail
5. Scheduled all showing and inspection appointments 6. Entered listings into the MLS
7. Prepared and Processed all necessary paperwork
• Assisted Manager with letters and reports
• Processing of escrowing money and commission to agents
• Other duties as assigned
Manager
Bears Personal Touch
June 2001 to May 2011
Part Owner
• Managed incoming and outgoing invoices
• Processed all incoming and outgoing bills
• Marketing & Advertising
• Scheduled Appointments
Office Administrator
ERA Partners Group
August 1995 to June 2001
Answered a multi-line phone system and handled all technical support
• Greeted Customers
• Processed all incoming and outgoing mail
• Scheduled all showing and inspection appointments
• Entered listings into the MLS
• Prepared and Processed all necessary paperwork
• Assisted Manager with letters and reports
• Processing of escrowing money and commission to agents
• Other duties as assigned
Skills
• Property Leasing
• Personal Assistant Experience
• Marketing
Awards
Outstanding Professional Student Award
June 1988
Outstanding Professional Student Award
Assessments
Managing accounts in QuickBooks — Proficient
May 2023
Using QuickBooks software to manage business financials Full results: Proficient
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• Attention to detail
• Team Building
• Filing and data entry
• Meeting Minutes
• Executive presentation development
• Project Planning
• Quick to learn new programs
• Customer Service
• Fluent with Microsoft Programs
• Accounting
• Client Oriented