Medical Assistant Records
Resume:
SUMMARY
Personable and driven educated in healthcare systems and insurance. Offering
exemplary organizational ability and a history of effective communication with patients, families and healthcare providers alike. Seeking an opportunity to apply research and analysis ability in a position as a Certified Medical Assistant, Admissions or Front Office Personnel.
EXPERIENCE
North Alabama Primary Care - CMA
Athens, AL • 04/2019 - 11/2020
CONTACT
********@*****.***
Athens, AL 35613
SKILLS
ReShae McWhirter
CCM, work up pt, data entry, refills, referrals, call insurance, precepts, prior authorizations, shots, EKG etc
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• Supervisor of the front staff
• Medical Records
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
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Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
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• Maintained accurate patient records in accordance with HIPAA regulations. Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
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Administered injections per physician orders while adhering to all safety guidelines.
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Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
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Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
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Provided support in the development of treatment plans for patients under the direction of a physician.
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Answered phones promptly; responded professionally to inquiries from patients or family members.
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Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
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• Responded quickly to emergency situations according to established protocols. Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
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• Coding
• Medical assisting
• Medical coding
• CMA
• Pediatrics
• Injections
• Vital Signs
• Patient Care
• Medical Records
• EKG
• Filing
• CPR Certified
• EMR
• Scheduling
• CPR
• Microsoft Word
• Receptionist
• Cost Management
• Bank Reconciliation
Financial statement
preparation
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• Patient-focused care
• Medical Billing
• Expense Tracking
• Procedure Assistance
• Medical Terminology
• HIPAA Compliance
• Patient Scheduling
Ernest Hendrix MD - Certified Medical Assistant
Athens, AL • 05/2017 - 04/2019
EDUCATION
Certificate: Medical Assistant
Virginia College
AL • 06/2008
High School Diploma
Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
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• Documented all activities accurately into electronic medical records system. Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
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Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
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Observed patients' conditions closely; reported any changes in status or behavior immediately.
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Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
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Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
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Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
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Ensured compliance with applicable laws and regulations pertaining to patient safety.
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• Cleaned and maintained medical equipment following procedures and standards. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
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• Documented notes during patient visits.
Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans
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Communicated extensively with patients to provide assistance, support and instructions
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• Educated patients about their treatments
• Tested glucose and administered injections
Recorded patients' medical history, vital statistics and test results in medical records
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• Ensured efficacy of treatments through monitoring of treatment regimens
• Took and recorded patients' temperature, pulse and blood pressure Worked as part of team to ensure proper care of body mechanics and safety of patient
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• Measured urine specimens and delivered them to the laboratory Delivered high-quality and compassionate treatment to indigent and low-income patient community.
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Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
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Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
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• Collected urine samples from patients for drug screens or pregnancy tests when
• Insurance Verification
• Vital sign monitors
• Conflict resolution abilities
• Infection control procedures
• Patient skin and nail care
• Sterile technique
• Patient-handling equipment
• Patient Management
Medical terminology
knowledge
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• Chronic Disease Management
Specimens collection and
processing
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• Patient Relations
• Stocking supplies
• Needs assessments
• Equipment Sterilization
• Lab Equipment Operation
• Diagnostic Procedures
• Account Management
• Reliable transportation
• Restocking lab supplies
• Patient Assessments
• Maintaining confidentiality
Medical Records
Management
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• Complex Problem-Solving
• Medical Procedures
• Patient bathing
• Clinical applications
Venipuncture and
phlebotomy
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• Insurance Claims
Certified in Basic Life
Support (BLS)
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East Limestone High School
AL • 01/1996
CERTIFICATIONS AND LIC
ENSES
Certified Medical Assistant
necessary.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
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Answered patient calls promptly and directed inquiries to the appropriate department when needed.
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• Assisted with scheduling patient appointments and follow-up visits. Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
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Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
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Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
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Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
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• Prepared specimens for laboratory testing and performed routine laboratory tests. Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
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• Administered injections under the direction of a physician or nurse practitioner. Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
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Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
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Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
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Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
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Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
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Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
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Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
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Processed payments from patients accurately using cash registers or computerized systems.
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Assessed, documented, and monitored vital signs for patients within outpatient setting.
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• Completed basic physical assessments of clinic patients to provide optimal care. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
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Contributed to office operations by triaging patients by severity of medical complaint.
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Interviewed patients to verify information, record medical history and confirm purpose of visit.
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• Scheduled appointments for patients via phone and in person.
• Contacted pharmacies to submit and refill patients' prescriptions. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
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Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
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• Organized charts, documents and supplies to maintain team productivity. Secured patient information and maintained patient confidence by completing and safeguarding medical records.
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Administered rapid tests for COVID and strep to help clinical staff assess conditions.
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Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
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• Educated patients about medications, procedures and physician's instructions. Performed preliminary physical tests to accurately record results in patient history summary.
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• Documented notes during patient visits.
• Cleaned and maintained medical equipment following procedures and standards. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
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• Responded to patient callbacks and phone-in prescription refill requests. Measured vital signs and took medical histories to prepare patients for examination.
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• Incorporated outside records into charts and EHR. Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
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Conducted patient interviews to gather health history, vital signs and information about current medical issues.
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• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Assisted back office patient processes to reduce office wait times.
• Kept facility stocked with necessary supplies, equipment and instruments. Verified appointment times with patients, preparing charts, pre-admission and consent forms.
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Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
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• Supported administrative staff by processing payments. Communicated with pharmacies for prescription refills on behalf of supervising physician.
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• Collected, labeled and stored laboratory specimens properly prior to testing.
• Contacted medical facilities to schedule patients for admission.
• Handled general office duties to support administrative staff during peak hours.
• Explained treatment procedures and physicians' instructions.
• Administered medications under physician's supervision.
• Prepared treatment rooms for patient examinations. Positioned patients properly during examination or treatment for comfort and safety.
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Athens Limestone Hospital - Certified Medical Assistant Athens, AL • 06/2008 - 03/2017
PERSONAL INFORMATION
Title: Certified Medical Assistant - North Alabama Primary Care
• Conducted routine laboratory tests and sample analyses to monitor diseases.
• Changed dressings on wounds to prevent infection and check for healing.
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
• Created system-wide communications about service excellence
• Maintained patient privacy and confidential patient information
• Performed lab tests and communicated results
• Educated patients about their treatments
• EKG Technician
• Draw Blood
Worked many different types of clinics while at ALH I have experience in Urgent Care, Family Practice, Internal Medicine, Orthopedics, and Pediatrics
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• Input and verified insurance and copays
• Electronic Incoming and Outgoing Faxes and filing
• Clean and Sterilize instruments and dispose of contaminated supplies
• Precertification of surgery and test such as MRI and CT scans and scheduled them
Contact this candidate