Special Education On-Site

Magnolia Dela Cruz

Woodside, NY ***** 929-***-****

*****************@*****.*** LinkedIn Profile

PROFESSIONAL SUMMARY

Performance-driven and Service-Focused professional with a strong background in outstanding communication,

self-starter, and interpersonal capabilities.

Well-versed working with clients from diverse ethnic and demographic backgrounds. Track record of success effectively discerning student needs, mitigating student obstacles, and strengthening relationships with a high volume of diverse students and their family members.

SUMMARY OF QUALIFICATIONS

●Well-versed in applying student counseling and mentoring techniques while evaluating a student’s potential and academic performance, as evidenced by successful experiences as a Teacher’s aide and Special Education Counselor.

●Collaborative communicator and bridge-builder often called upon to serve as a go-to resource to build a consensus between multiple parties with the proven ability to succeed in pressurized environments with limited resources.

●Astute facilitator adept at establishing rewarding relationships to optimize a child’s capabilities and cultivate a positive learning environment.

●Key attributes include highly organized, dependable, team player, self-starter, and time management skills.

●Bilingual in English and Spanish.

EDUCATION & PROFESSIONAL DEVELOPMENT

TOURO UNIVERSITY New York, NY

Bachelor of Science, Human Services GPA: 3.21 Graduation: 2012

Associate of Science, Human Services Graduation: 2010

Receptionist/Customer Service Professional New York, NY 2007 - 2009

Classified as an Exclusive Lifetime Honored Member of the Covington Who’s Who Registry of Executives and Professionals

RECOGNITION ACHIEVEMENTS

Recognized as a Community Support Professional for Community Non-Profit and continual dedication to social service and counseling programs.

●Featured in Nuestro Camino To Fair Pay at the Latinista #Latina Equal Pay Article - October 22 2021

●Featured in Empowering Professionals Magazine Vol. 28 2020.

●Featured in Women of Distinction Magazine 2016.

●Featured in New York Daily News (2010) for being an outstanding member of Touro College’s Paralegal Studies Program.

PROFESSIONAL EXPERIENCE

ACCURATE COMMUNICATION, New York, NY January 2023 - Present

Spanish Interpreter (Freelance)

●Responsible for facilitating cross-cultural communications by converting one language to another simultaneously and consecutively for the DOE and ACS on-site and phone.

●Engage with family and children on-site/ZOOM during suspension hearings and meetings as an ACS interpreter.

WILLIAM CULLEN BRYANT HIGH SCHOOL, New York, NY March 2012 - August 2012

Teacher’s Aide June 2012 - August 2012

Advanced from the internship level based on outstanding performance to work under the direct mentorship of the instructors. Supported the activities of teachers while delivering on-site expertise on their mathematical curriculum.

●Served a key role in fostering the performance development of all students varying in age.

●Operated as a role model for students as a Model Tutor.

School Counselor Intern March 2012 - May 2012

Handpicked based on academic credentials to maintain accountability for a caseload of nine students. Documented the behaviors and performance of students, including social histories. Applied learned techniques throughout role while performing classroom observations.

●Championed the execution of short-term individualized sessions with the general education student population. Also participated in case management assessment, planning, evaluation, and advocacy.

●Acted as core liaison between the students and parents, ensuring the application of follow-up communication processes. Discussed with parents about their children’s development and behavior

●Selected to play an integral role in educational program meetings acquiring knowledge on the organization’s regulations and practices.

●Worked collaboratively with instructors to coordinate group meetings as needed.

PRE-SCHOOL SPECIAL, New York, NY March 2010 - June 2010

Human Services Intern, East Harlem Bilingual Head Start Program Site II

●Operated as one of the entity’s ‘face of the brand’ and front-line support greeting parents via phone and in-person.

●Utilized excellent communication and interpersonal skills accompanied by fluency in Spanish while interacting with parents.

●Guaranteed streamlined procedures while validating the presence of parents at all committee meetings.

●Executed intensive word processing, including key client documentation regarding agreements, and internal/external correspondence.

PROFESSIONAL CREDENTIALS

Child Abuse and Maltreatment Two-Hour Seminar – New York State Mandated Course – 2010 - 2022

Substance and Alcohol Abuse Two-Hour Seminar – New York State Mandated Course - 2010

Domestic Violence Two-Hour Seminar – New York State Mandated Course – 2010

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