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Customer Service Staff Accountant

Location:
Des Moines, IA
Posted:
October 12, 2024

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Resume:

Prisilla Ford

Des Moines, IA *****

*************@*****.***

+1-515-***-****

I am looking for a position with a variety of duties at this time to include physical movement and not just be harbored to a monitor all day. I have an extensive history in accounting and business administration/ customer service over the last 25 years. I feel I have had a vast work history to include writing standard operating procedures, budget and audit experience for investor companies, a wide array of accounting and customer service experience due to the multiple companies within one company at Seneca and H- E Parts International LLC based in Atlanta as a direct report as well as consolidating experience working with sister companies throughout any given month to including month end, quarter end and year end reporting. I am experienced as well with software companies communicating needs and testing certain areas of software modified.

Authorized to work in the US for any employer

Work Experience

Warehouse Flight and Sort Associate

FedEx-Des Moines, IA

May 2022 to Present

Work as a team in an active work environment operating machinery and equipment, sorting shipments, distributing packages for shipments via sem i-truck and flights across the US and abroad. Warehouse Associate

UPS-Des Moines, IA

March 2022 to April 2022

Sorting small packages for shipments via UPS trucks. Warehouse Picker Associate

Amazon-Bondurant, IA

August 2021 to December 2021

Pick inventory out of a repititious mobile shelving system to send to packaging. Accountant to be Controller

Big Barn and Route 65-Des Moines, IA

February 2020 to March 2020

The position at HD (my dream job) was created so I could learn the organization and accounting procedures alongside the active Controller as he was planning on retiring within the first half of the year but by March 2020 his portfolio had taken such a large hit his advisor said he could no longer retire as all his plans would not be afforded with such hits that set his portfolio back to the balances at the time of the banking crisis/recession in 2007-2009. The loss at HD was due to Covid-19. The first 7 months of the pandemic the IA Department of Unemployment stated not to look for employment due to the Covid-19 infection increases. This statement was lifted in September 2020. Although many companies had what seems now to be "static" ads out to employ people, sometimes I wouldn't get a first interview for 3 months and almost no letters of denial. I made FB Marketplace a cornerstone to making extra money to help with living expenses refurbishing and/or reselling (arbitrage) items like furniture, etc. Staff Accountant

MMS-Des Moines, IA

September 2018 to September 2019

Invoicing, invoice posting, expense reports, check runs, credit card statements, reconciliations, commissions.

Staff accountant and Site Controller

H-E Parts Distribution and HE Parts Mining Int'l-Des Moines, IA June 2012 to February 2018

Staff Accountant: Invoice review for taxes, cost issues, pricing issues. Credit card statements. Expense reports. Sales tax filing. Check runs and ACH batches. Fill in for AR clerk and Controller. Data cleansing. Collaborate with ATL corporate branch with projects. Assisted internal customers with questions or concerns within the org. or outside.

Site Controller: Managed AR and AP and was a sort of advisor for billing, production, and warehouse workers, salespersons, management, and HR. Reconciliations. Banking and reconciliation. Backup for payroll. Oversee check runs and month end reports from accounting. KPI'S, excel spreadsheets and Intercompany closing reports for corporate, financial statements while collaborating with many other locations owned to reconcile Intercompany teansactions. Sales tax filing. Forecasting, budgeting, audits. Accounts Payable Specialist and Staff Accountant

Seneca Companies, Inc.-Des Moines, IA

September 2003 to July 2010

Staff Accountant: Invoice review for taxes, cost issues, pricing issues. Credit card statements. Expense reports. Sales tax filing. Fill in for AR clerk and Controller. Processed third party shipments. Income statement review. Assisted internal customers with questions or concerns within the org. or outside. Daily sales analyzer reporting and fleet reporting monthly to management. Backup for Accounts Payable. Accounts Payable: Processed vendor invoices, expense reports, vendor statement review, check runs and reimbursements.

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Education

B.A. in Accounting and Business

Grandview College - Des Moines, IA

September 2018 to September 2019

Skills

• Accounting

Financial Planning & Analysis

Financial Reporting &

Consolidation

Administrative Assistant

Data Entry

Office Management

JD Edwards EnterpriseOne

Key Performance Indicators

(KPIs)

Performance Review

People Management

Business Metrics

Customer Service

Process Improvement

Lifting Ability

Ability To Meet Deadlines

Accountability

Accounting

Microsoft Access

Generally Accepted Accounting

Principles

Business Administration

Adaptability

Analytical Skills

Loading And Unloading

Financial Analysis

Asset Management

Operating Budget

Education

• General Ledger Accounting (7 years)

• Account Reconciliation (10+ years)

• Journal Entries (10+ years)

• Forecasting (5 years)

• General Ledger Reconciliation (9 years)

• Tax Experience

• Accounts payable (4 years)

• General ledger accounting

• General ledger reconciliation (7 years)

• Account reconciliation (10+ years)

• Microsoft Dynamics GP (2 years)

• Balance sheet reconciliation (5 years)

• Accounting (10+ years)

• Quickbooks

• GAAP (10+ years)

• JD Edwards (7 years)

• Financial report writing (7 years)

• ERP systems (2 years)

• Financial analysis (8 years)

• Tax experience (10+ years)

• Oracle (7 years)

• Forecasting (5 years)

• Financial planning (5 years)

• Asset management (5 years)

• Analysis skills (10+ years)

• Negotiation

• Team management (5 years)

• Office management (5 years)

• Salesforce

• SAP

• Research (10+ years)

• Microsoft Access (2 years)

• Customer service (10+ years)

• Clerical experience

• Revenue cycle management (5 years)

• Typing (10+ years)

• Cash handling (2 years)

• Financial services

• Sage (2 years)

• Bookkeeping (2 years)

• Supervising experience (7 years)

• Documentation review (10+ years)

• E-commerce (10+ years)

• SharePoint (4 years)

• Databases

• Software testing (5 years)

• Conflict management (5 years)

• Freight (7 years)

• Medical records

• Microsoft Excel (10+ years)

• HIPAA

• Leadership (5 years)

• Team development (7 years)

• Manufacturing (5 years)

• Forklift (1 year)

• Administrative experience (10+ years)

• Bank Reconciliation (10+ years)

• Bank Reconciliation

• Financial Statement Preparation

• Business Analysis

• Accounts Receivable (3 years)

• Profit & Loss (8 years)

Certifications and Licenses

Driver's License



Contact this candidate