Customer Service Call Center
Resume:
Haley Umstead
Greensboro, NC *****
****************@*****.***
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Transport Driver
PROVIDENCE TRANSPORTATION-Lexington, NC
August 2022 to April 2023
transporting passengers safely to and from their destinations Call Center Customer Support
Apple-Greensboro, NC
May 2021 to July 2022
Worked from home handling many inbound and outbound calls to and from customers needs or issues and providing helpful solutions to their problems
Kennel Attendant
Winston Salem boarding-Winston-Salem, NC
November 2020 to February 2022
primarily caring for the basic needs of dogs and other animals. Sales Representative/Customer Service
Spectrum-Winston-Salem, NC
March 2020 to January 2021
• Contacting potential buyers, presenting products and services, answering questions and discussing pricing
Caregiver
Brookdale Senior Living-Lexington, NC
August 2020 to October 2020
providing assistance with getting dressed, eating and bathing, as well as general household duties such as cleaning
Sales Associate
Goodwill Industries-Archdale, NC
November 2019 to February 2020
cashier/assisting customers
Call Center Customer Service Representative
Ride Aid Pharmacy-Winston-Salem, NC
July 2018 to October 2019
Education
Diploma in management
East Surry High School - Pilot Mountain, NC
August 2014 to June 2018
Skills
• Pet grooming
• Food preparation
• Stocking
• Animal handling
• Dog handling
• Cleaning
• Caregiving
• Merchandising
• Pet care
• Communication skills
• Commercial cleaning
• Sales
• Custodial experience
• Customer service
• Laundry
• Guest services
• Driving
• Cash handling
• Retail sales
• Animal care
• Organizational skills
• Kennel experience
• Call center (2 years)
• Customer service
• Driving
• Cold calling
• Marketing
• Cash handling
• Cash register
• Windows
• Sales
• Microsoft Word
• Typing
• Microsoft Office
• Outbound sales
• Inside sales
• Computer skills
• Communication skills
• Delivery driver experience
• Van driver
• GPS
• Caregiving
• Senior care
• Kennel experience
• Pet care
Certifications and Licenses
Driver's License
Contact this candidate