Customer Service Social Media

Raven Cabell

St. Charles, MO 636-***-**** ******.*****@*****.***

Education

St. Charles Community College

Associates of Arts - Arts and Sciences - 4.0 GPA

● Completed 47 credit hours

● Dean’s list Honoree

● Member, Phi Beta Kappa

● Expected Graduation Date 2025

Professional Profile

● Strong interpersonal and communication skills with a positive attitude and outlook. Works well in a team environment.

● Quick learner and hard working, always seeking to improve processes and increase customer satisfaction and efficiency.

● Maintains a good working relationship with colleagues and management.

● Able to complete tasks with little or no supervision.

● Detailed-oriented mindset that allows for an organized work environment.

● Exceptional customer service skills while maintaining a professional demeanor. Key Achievements

● Accepts and completes paid commissions for oil paintings and drawings for a variety of clients at different price points.

● Works alongside commissioned clients to work toward their desired visual image.

● Manages social media accounts for gaining traction in own art business ensuring that posts are created at regular intervals.

● Self-taught Japanese from a young age with an interest in language acquisition and a strong motivation to learn.

Experience

Retail Management Schnucks Markets Inc.; St. Charles, MO, 2016-2024

● Strategically scheduled department staff to maintain proper coverage based on business volume.

● Trained and mentored clerks to achieve team quality and efficiency.

● Maintained high customer satisfaction with good conflict resolution skills.

● Received and appropriately resolved customer complaints

● Efficiently communicate employee task allotment.

● Took detailed monthly inventory of product on-hand to report to upper management for accurate KPIs.

● Reviewed Profit and Loss documents to ensure department sales goals are being met, then implementing strategies to continue sales growth.

● Handled sensitive data and maintained meticulous records.

● Accepted accountability for food safety procedures and food safety production.

● Current Food Safety Certification.

Classically Trained Artist Gateway Academy of Classical Art; St. Louis, MO, 2022-2024

● Put to use attention to detail and fine observational skills.

● Worked on long and short standing projects in tandem while under mentorship and supervision.

● Aided in classroom management.

● Responsible for ensuring employees received payment and worked in a safe environment.

● Tutored all age ranges and skill levels to maximize progress for student goals.

● Disciplined model with the patience to accept challenging poses and artist’s request.

● Willing to work as a stand in model in moments of last minute changes. Live Professional Painter; St. Louis, MO 2023-2024

● Held direct and professional contact with clients in a timely manner.

● Worked under pressure with a disciplined eye to complete the task of painting in a large group setting.

● Completed paintings at the expected and desired rate of the client’s expectations.

● Managed materials in a clean and safe manner.

● Engaged in conversation with guests while painting live to boost event goer’s enjoyment.

● Multitasked customer engagement, taking reference photos, and handling materials while painting.

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