Customer Service Data Entry

MEGAN CRUZ

*** ******** ***** ********* ** ***** · 252-***-****

Email · ************@*****.*** · Customer service associates/Administrative Aide/Co-executive/Accountant

Very enthusiastic and skilled customer service representative tier 2, Administrative aide

EXPERIENCE

AUGUST 2009- December 2023

B&D FASHIION-CUSTOMER EXPERIENCE MANAGER-TIER 2/Administration

Made orders. Filled out customer service tickets for professional issues, built rapport with clients, and set up accounts ordered all inventory, reimbursements as the dresses and supplies were ordered thru clothing company.

SEPTEMBER 2005-DECEMBER 2023

JW RHODES PLUMBING -ADMINISTRATIVE AIDE/Accountant

Answered service calls, Ordered parts, setup appointments, payroll, Scheduling workers, Taxes and paychecks deductions. Hired employees thru a proven system, recorded all transactions going in and out the business accounts, paid bills, kept up with all financial details of the company. All MS Apps, Data entry, HR Recruiting.

EDUCATION

SOUTHERN VANCE HIGH SCHOOL, 2002-2004

ASSOCIATES DEGREE/BACHELOR DEGREE IN BUSINESS ADMINISTRATION-Healthcare

DERVY UNIVERSITY

GRADUATE IN 2028

SKILLS

•Recording finances

•Accounts receivable

•Accounts payable

•Data entry

•Account specialists

•Bookkeeping

•15 years of co- executive experience

ACTIVITIES

Very excellent at getting the job done during any types of tasks or projects I am assigned too Very patient with customers and caring for their needs. Excellent Bookkeeping for over 15 years, extremely attentive to all details.

Manager and supervision experience, extensive background in accounts payable and receivable, sales experience, data entry, record keeping, top notch Accounts Specialist for over 12 years. I am very skilled with learning any type of new computer programs at any workplace environment. Very easy-going, stress-free worker, active listening, and super wide range of skill sets. I can use Microsoft office all apps, Java ticketing systems, Salesforce software, typing 45 wpm,15 years of customer service experience, account manager 13 years’ experience. I’m good at learning any type of job very fast and I adapt to change very quickly with no issues. Always on time and am I am super tech savvy.

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