T-Mobile Customer Service

Vitaliy Vengerovich

*** ***** ** **** ***** ID **301

Telephone 718-***-****

Email **********@******.***

Summary of Qualifications

Excellent management, organizational, and team building skills.

Recognized for leadership abilities.

Highly competitive self starter, who is organized, disciplined, and goal orientated.

Fluency in both Russian and English Languages.

Highly organizes and enthusiastic, able to prioritize effectively to accomplish multiple tasks, and complete projects under pressure.

Completed TCC Corporate training for T-mobile Cell phone Corporation

Bilingual: Russian/ English

Objective: I am seeking a job in the sales industry.

Experience:

LA Fitness 2015-2016

Assistant personal trainer director

Assisted customer in new personal training

Purchases

Extensive knowledge on the operation and maintenance of gym equipment and facilities.

Good communication and customer service skills.

Handle general administrative tasks like emailing and faxing written correspondence,

Distributing parcels and updating calendars.

Responsible for collecting feedback from members on the service and update the same to the Human Resource Manager.

Schedule appointments of the new members with the programmer and Personal Trainers.

Responsible for overseeing the reservation, payment and tracking procedures of Gymnasium.

TRAINING

Att&t Inc. Authorized Dealer2010- 2014

Brooklyn, New York Sales Manager

Assisted Customers in cell phone purchases.

Transformed Marketing Strategies into plans to further sales growth.

Grew existed customer base by an average of 50 new accounts annually through fundamental sales practices, telemarketing, prospecting, and networking.

Utilized the latest computer software for purchases and refund transactions

T-Mobile Inc. 2006-2010

Brooklyn, New York Sales Associate

Handled phone inquiries from customers on billing issues.

Perform daily

Completed TCC Corporate training for T-mobile Cell phone Corporation.

Training in proper sales protocol for T-mobile corporate stores.

Training in TCC computer systems used in T-mobile Locations

Chicago, Illinois.

COMPUTER SKILLS

Microsoft Windows 95, 98, XP and XP Professional; Microsoft Word; Microsoft Excel; Internet

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