Pharmacy Technician Medical Billing

Jennifer Scripture

Always knowledgeable about what I am selling! As well as making sure my customers are fully satisfied with the product they are about to receive The saying is if the customer is happy the word will carry, and they will be back as well as whoever they have told! Corinth, ME

• Answered calls timely answered between 150 to 270 calls daily.

• Ability to use Several Different Computer Programs from Centricity, Outlook,Excel, Microsoft Word, Power Point

• Inputting Patient's information From Start to finish Example: Basic info Full Name, DOB, Street Address, Billing Address, Pharmacy they use, Advanced directive as well as going over information in reguards to it. Go over HIPPA rules and regulations as well as paintbrush off info if they wanted it.

• Adding insurance information, verifying information getting start date to an end date.

• Knowing how to scheduale patients under 7 different providers, plus 3 different walk in providers from what they were needing to be seen for schedualing them from 15, 30 to 60 min appointments (knowing how to correctly schedule there appointment time frame with Provider.

• Sending Prescriptions either new, or existing prescriptions to Pharmacy.

• Being able to communicate with Providers either directly or Via Email, or message in chart. Making sure the message was short, and very informative of patients needs.

• Knowing billing codes, making sure code is correct otherwise loss of payment.

• Certified Medicare Auditor Jill came into the store and taught me all the in and potato medical billing and coding and at that time she gave me a Certificate of Medical Coding and billing. Work Experience

Pharmacy Technician/ DME Sales Manager

Miller Drug Pharmacy State Street Location-Bangor, ME May 2010 to April 2018

• Greeted Customers, Cashing patients out in both Retail store and pharmacy.

• Ordered product for both Main store and DME Département

• Keeping track of inventory and price checks

• Updating computer product name and price we pd as well as how much to sell it for

• Making tags and putting them on item and putting them on shelf to sell

• Medicare, medicaid, 3rd party Insurance billing and coding

• Calling insurance companies to get the Billing Code number to be used and checking on reimbursement before item went on shelf or through computer

• Billing diapers, attends, Durable Medical Équipement (walkers,canes, crutches, scooters, nutrition suplements Jevity, ensure, anything nutritional based supplements needed with Rx provided by provider

• Making sure to verify Rx and know what was needed on it for billing ( patients full name, Dob, address physical and billi g product name being tequested, start date and an end date, physicians printed and signed name and dated, calories per day, documentation to why, last 3 months office visits). Education

12

Hampden Academy

1988 to 2000

High school diploma or GED

Skills

• Microsoft Office, Microsoft Word, Spreadsheets, Templates (10+ years)

• Microsoft Outlook

• ICD-10

• EMR Systems

• Medical Terminology

• Sales Management

• Medical Billing

• Medical Coding

• Pharmacy Technician Experience

• Insurance Verification

• Typing

• Medical Office Experience

• Transcription

• Medical Records

• ICD-9

• Primary Care Experience

• Medical Scheduling

• Anatomy Knowledge

• Patient Care

• CPT Coding

• Nursing

• Triage

• Computer Operation

• Experience Administering Injections

• ICD Coding

• Epic

• Physiology Knowledge

• Microsoft Powerpoint

• Microsoft Excel

• Microsoft Word

• Quality Assurance

• Accounting

• Phone Etiquette

• Certified nedical coder and biller (5 years)

• Customer service

• Medical receptionist

• Medicare

• HIPAA

• Windows

• Documentation review

• Primary care

• Communication skills

• Mac OS

• Computer skills

• Typing

• Order entry

• Medical terminology

• Medical records

• Customer service

• Medical coding

• Epic

• EMR systems

• ICD-9

• ICD-10

• HIPAA

• Windows

• Accounting

• ICD coding

• Upselling

• Sales

• Documentation review

• Negotiation

• Insurance sales

• Anatomy knowledge

• Physiology knowledge

• Mac OS

• Quality assurance

• Sales management

• Product demos

Languages

• English - Expert

Awards

Employee of The Month, and for the Year

January 2017

Received a Plaque and my own designated parking spot for the Year for recognition for my performance, Never missing a day of work even undergoing Chemo Therapy, and Radiation for Stage 4 Metastatic Breast Cancer Never missed a day would go in Earlier than Schedualed shift, or leave later but always made up my time. ( Very dedicated and toik pride in my work) Certifications and Licenses

Certified Diabetic Specialist/ Certified Shoes and Orthotics for Neuropathy May 2014 to Present

Able to Measure Width, Cercumfrance for patients with Diabetis and Neuropathy, Special OrderShoes through Apex and other distributeurs, also order inserts, When inserts and shoes would come in call patients and let them know there shoes and inserts arrived. They would then come in and i would have to customize the insert to there foot which was made out of a silicone mold to be sure the pressure points would not be effected by the insert and or shoe, due to sensitivity being a diabetic. ICD 9 and 10

Present

Had training with a Certified trainer Her name was Jan out of Nebraska and she was DMERC Certified with Medicare Gave us 1 full day training on each received certificates of completion for both. Sigvaris Support stockings Fitter

Present

Able to Measure and fit custom orthopedic stockings from patients with lymphodemia to patients that had masectomies, or under went having lymphnodes taken out (arm sleeves and gauntlets). Pharmacy Technician Certification

Pharmacy Technician License

Groups

Breast Cancer Survivor groups

December 2013 to Present

I have been going through stage 4 metastatic Breast Cancer, going on 7 years, and will have to continue for the rest of my life! As you can see there has been a gap in between my last job i technically started working at the age of 14 on a workers permit from babysitting several children, as well as cleaning houses. Then my Junior Year of high school i began working at Eastside Réhabilitation and living Ctr there i did diatary Aid, Dishwasher, Cook, Medical records, CNA, Activities assistant, payroll, Ordering supplies, specialty beds, walkers, 02 tanks, drink Supplements, basically every department i could run! I Worked there 10 years then figured I would further my career and started at Miller Drug(State Street) where i worked there for 10 years, then in between working there i did both Miller Drug and Pchc and got diagnosed December 13th 2013 and still worked both jobs for approx a yr and half then decided my primary care office which was PCHC was a better fit for me with what i had going on. So i continued working there till April 2018 i lowered myself down to 6 hr days due to working and treatment was taking the life right out of me. It took me 4 weeks to give my resignation even though my oncologist wanted me to give it sooner i just did not want to give up all my time invested doing something i absoultly loved and the people i worked with and the patients were like my second family, but my Oncologist said "either you are going to work yourself into the ground", or get done and get strength and maybe in the future tou can go back some place part time just to keep myself busy doing what I love.

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