Business Development Health Care
Resume:
Vijay Kumar Prakash No. * Sai Brindhavanam
* *****, ************, ********* **** Road
Bangalore - 560033, India.
Contact, Voice : 944-***-****
Mail : *******************@*****.***
Position Applying For : Business Head
KRA : Health Care Promotion, Marketing, Business Development, Medical Tourism, Referal Business, Sales Team Bulding/Training/Handling/Target Strategy. Doctors Relations / New Empanelments, Concept promotions / Activities, Corporate events, Hospital Tie-ups for Referral Business Professional Experience
Employing with
Dr Mohan Diabetes Specialty Centers
(Nov 2019 – Till Date)
Designation
Cluster Operation Head (Karnataka)
Job Description
New Projects – Setting up Branch, Pre-Launch Promotions
Supervise daily administrative operations
Monitor expenses and suggest cost-effective alternatives
Create quarterly and annual budgets
Develop and implement effective policies for all operational procedures
Prepare work schedules
Monitor administrative staff’s performance
Train new employees
Ensure prompt ordering and stocking of medical and office supplies
Answer queries from doctors, nurses and healthcare staff
Resolve potential issues with patients
Stay up-to-date with healthcare regulations
Digital promotions and lead generations
Marketing Planning and executions
Revenue Managements across departments
Coordination between Consultants and Management
Quality management across Departments
Inventory, Stocks Management
Target planning, Allotments and Plan Executions
Pharmacy Stocks In and Dispensing Accountability
Department Inspections and Corrective Measures Roles
Consultants Empanelment
Branding, Promotions, Community Camps Productivity
Customer Care, Feedback Analysis, Implementing
Cost Management, P & F Analysis
EBITDA discussions and Budget calculations
New Projects, Legal & Compliances supports
Quality, NABL, NABH, JCI accreditation internal Audits participations Employed with
Cloud nine Hospitals, Old Airport Road, Bangalore
(May 2015 – October 2019)
Designation
Business Head (Referral Marketing)
Job Description
Team Head – Operation, Team Management, Marketing, Corporate promotions, Customer relations and maximum utilization of Doctors and specialties available.
Build business through Promotional plans, run community camps, health awareness programs, enrollment drives; Empanel leading consultants to practice at the Clinic. Requires initiative - to solve daily operational issues, HR, sales plans.
Regular relations with doctors who practice at the clinic to keep their comfort.
Jointly exposure to Quality Management and Implementing Accreditation Standards
(NABL/JCIA/NABH) with the concern QA team.
Responsible for P&L of the Center against Budget and Targets.
Coordination with HR for Attrition & Doctor Retention & Engagement
Monitor and deliver services on TAT (Turn Around Time) to customer
Patient foot fall Incremental Management in the Clinic.
Regular Promotional events and offer announcements for Lab / Scan / Pharmacy services
Staff training for Serve with Loyalty towards customers
Sales Team Building and Business Planning and Execution
Digital Marketing, Health Awareness workshops at Corporate about Nutrition, Human Ergonomics at work place, Woman’s Health, Obstetrics, Gynecology, Fertility and Pediatrics.
Doctor’s referrals coordination and incremental Business planning.
Conducting Medical awareness camps for Public as part of creating awareness about Unit specialties, Consultants, offers, distinct advantages from Competitors. Employed with
Cryobanks International India Private Ltd, India
(July 2008 – April 2015)
Designation
Operation & Business Head (Karnataka)
Cord Blood Banking / Cell Therapy / Regenerative Medicine Job Description
Medical Tourism – Association with Hospitals networks like Apollo, Fortis for Bone and Cartilage regeneration treatment process for Indian and Abroad clients. Coordination with Clients traveling, assistance for tissue biopsy, follow-ups, Tissue culture and Tissue implants procedures.
Professional Relationship with Entire Bangalore Doctors for the service possibilities.
Conducting and Participating CMEs and Seminars with Doctors.
Target Planning and Achieving along with the Team
Corporate Business Collaborations with Hospitals and Institutions
Franchisee Appointments and Team Managements
Conducting Seminars on Regenerative Medicine, Obstetrics complications, Neonatal care, Antenatal Classes and nutrient Facts Activities
Execute Business Development Strategies with Marketing Team
Organizing Pregnancy Ergonomics and Antenatal Activity Classes associate with hospitals and Mother and Baby Outlets.
Organizing Medical Advancement Seminars for Doctors through inviting doctors to Lab and Hospital visits
Building Doctors relationships through regular Interactions, Subscribing Medical Updates and related Scientific materials
Territory Management Bangalore(Karnataka)
Sales and Skill Training to Team members
Employed with
Saudi Medicare, Associated with American Association of Blood Banks (AABB), Khafji Joint Operations Hospital, Al Khafji, Kingdom of Saudi Arabia.
(May 2000 – May 2008)
Designation
Blood Bank Manager
Job Description
Supervising the entire Clinical Laboratory operations
Blood Bank Management, Phlebotomy supervisor
Total laboratory solution within the CIS program
Blood bank donor selection, screening, Component’s preparation,
Total Quality Control Management (TQM), Internal & External (RCPA)
Handling advanced Blood bank gel Technology, Antibody and antigen identifications, Disease identification through PCR, Blood disorders identification through HPLC methods, resolving Blood Cross match incompatibility situation.
Stock Maintenance & Management
To act as liaison between the customer and the organization
Conducting training programs for the company’s new recruits for instruments Operations and handling
Responsibility of reports generating from entire departments
Application and Troubleshooting specialist for the Automated Medical Laboratory Analyzing Systems.
Employed with
Transasia Bio-Medicals Ltd, Mumbai, India.
Designation
Regional Product Specialist (Karnataka and Andhra Pradesh)
(May 1994 – April 2000)
Job Description
Medical Travel, Product Promotion, Product Support
Sales Coordination and Target Achievement
Demonstration of Instrument operations & Specifications
Installation of Automated Diagnostic Analyzers and Training
After Sales Service, Maintenance & Applications Support
Product Presentations, Trouble Shooting, Stock Management
Total Quality Management (TQM) for Hospitals
Academic Qualifications
Master’s in Hospital Administration
Principles of Management, Quality Audit Annamalai University Hospital Management, Organizational Behavior Annamalai Nagar, India Marketing Management, Human resource Management
Finance Management, Production Management, International Business Projects Completed Institution
Technical Presentation (24.07.2007) Khafji Joint Operations Hospital, Al Khafji Health Care Quality Promises Kingdom of Saudi Arabia. Technical Presentation (24.07.2004) Khafji Joint Operations Hospital, Al Khafji Classification & Identification of Kingdom of Saudi Arabia. Gram Negative Bacilli and PCR
ProjectFile Submission (Feb 2007) Regional Blood Bank, Ministry Of Antibody Identification, Component Health, Dammam, K.S.A. Quality Control, Cross match difficulties
Technical Training for Operating Automated Transasia Bio Medicals Ltd Laboratory Analyzing Systems. (2003) Mumbai, India Symposium King Fahad Hospital and University
The Future of Medical Laboratory Technology Department of Applied Medicine Expectations and Challenges (April 2005) Al-Khobar, Kingdom of Saudi Arabia Service plus Healthcare Program Khafji Joint Operations Hospital Building Patient Loyalty (February 2005) Al-Khafji, Saudi Arabia Computer Software Skills
Programming with UNIX, C, and C++, Applications with MSWindows, MS Excel, MS Office, Power point.
Laboratory Information Management System
Clinical Information System (CIS) Software
Total Hospital Software within the CIS program designing and Application Support Human Ergonomics Trainer Certificate
Ergonomics Trainer for Employees, Medical Staffs, Patients, Pregnant women K.J.O Hospital, Al-Khafji, Saudi Arabia
Advanced Basic Life Support Provider Certificate
Basic Life Support Provider Certificate Khafji Joint Operations Hospital Affiliated by Saudi & American Heart Al-Khafji, K.S.A Association (August 2004)
Medical Transcription Training Completion Certificate Azimuth Software Pvt Ltd, Pondicherry, India (2010-2011) International English Language Testing System IDP Australia
(IELTS) Obtained band score of 6.5 for Examination center, Bangalore Listening, writing, Speaking and Reading Modules. India Languages Known
To Read, Write, Listen & Speak English, Tamil.
To Speak & Listen Kannada, Malayalam, Hindi, Arabic References
Dr. P. Illankovan Pillai, USA - (Voice) (0091) 890-***-**** Dr. Neelofer Shahnawaz, KSA- (Voice) (0091) 944-***-**** Dr. Mohammed Yunus, Canada - (Voice) (009**-********* Dr. Prof. Vasudeva, Professor of Pathology, Dr Ambedkar Medical College Hospital, Bangalore, India – (Voice) (0091) 080-********, Dr. Manjula Deepak, Dr. Kavitha Reddy, Dr. Anita Balakrishna (Cloudnine, Bangalore), Mr. Suresh (Cryobanks International), Dr. Dinesh Poojari – 916-***-**** (Regrow), Mr. Gunjan – 988-***-**** (GM, Apollo Group Heath Care).
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