Customer Service Sales Associate
Resume:
ALEXIS S. WILLIAMS
A
ABOUT ME
EDUCATION
SKILLS
With over 7 years of dedicated service in
customer service and retail at Wal-Mart, I have
cultivated a wealth of knowledge, skills, and a
robust work ethic. My tenure with the company
has equipped me with a deep understanding of
the intricacies of the retail environment. I am
poised to leverage this experience, along with my
strong work ethics, to contribute to the expansion of company growth through the delivery of
excellent customer service and ensuring
unparalleled customer satisfaction.
CONTACT
********@*****.***
1488 C Highway 601 South
Lugoff, SC 29078
EXPERIENCE
Wal- Mart
**Sales Associate: **
Dedicated five years to WAL-MART as a Sales Associate, contributing to various aspects of the retail operation. Responsibilities included lifting and handling items weighing 50 pounds or more, proficient use of a pallet jack, overseeing truck unloading processes, conducting inventory management, disposal of damaged goods, and ensuring the cleanliness and organization of shelves. Additionally, provided exceptional customer assistance in locating products and addressing inquiries.
**Online Grocery Pick up Team Lead:**
Promoted to the role of Online Grocery Team Lead, where leadership in company growth and customer satisfaction was paramount. Executed daily planning, monitored and analyzed data related to associates' first-time pick-up rates, wait times, and overall job performance. Assigned duties, addressed customer issues with orders, and facilitated customer surveys to enhance service quality.
**Seasonal Department:**
Transitioned to the Seasonal Department to broaden my understanding of the store's operations. Demonstrated expertise in executing price changes, pinpointing product placements, and setting up mods and features throughout the store. Played a pivotal role in creating displays, managing donations, handling freight, waste disposal, and ensuring the overall cleanliness and organization of designated areas. A proactive contributor to maintaining a dynamic and well-organized store environment.
Lugoff- Elgin High School
Diploma with Honors (3.6 GPA), June 2013
HONORS AND ACHIEVEMENTS
Inducted into the *National Honor Society* for
academic excellence and commitment to
community service.
Recognized as *Student of the Month* for
outstanding achievements and contributions to the
school community.
Active participant in the *Columbian Urban
League*, contributing to community engagement
and social impact initiatives.
Leadership
Organization
Problem-Solving
Clear Communication
Customer Satisfaction
Decision Making
Teamwork
Active Listening
Contact this candidate