System Administrator Desktop Support
Resume:
CAREER OBJECTIVE
Email: *****************@*****.***
+91-922******* / +974-********
Looking for a position as IT System Engineer and Networking Industry where I can explore Share and increase my knowledge.
EXPERIENCE SUMMARY
Total 13.7 years of Professional experience in IT Industry. Experience as System Administrator
Experience as IT Engineer
Experience as IT Officer.
Experience as IT Administrator.
Experience as IT Administrator & Security System.
Experience as IT & ELV Administrator.
Experience as System Administrator.
Experience as Desktop Support Engineer.
Experience as Customer support Engineer (trainee). PROFESSIONAL CERTIFICATE
a. Completed Diploma in Computer Hardware & networking From REINET Industrial Institute Mumbai. b. Completed A+ (Hardware and PC Assembling).
c. Completed N+ [Networking (LAN)].
d. Completed CCNA ID: CSCO13272583]
e. Completed MCSA CERTIFICASAN NUMBER: F111-9088
f. Completed MCP CERTIFICASAN NUMBER: F099-1650
Scholastic Record
Exams Passed Board / University Year Percentage B.Sc. (Computer) Agra University 2004-2007 I 67
HSC (Science) U.P. Board 2002-2004 II 57
SSC (Science)
U.P. Board
2001-2002 I 63
SKILL
Configure and Deploy Windows 2003, 2008 & 2012 Active Directory.
Maintenance and troubleshooting POS System like cash Drawer, Barcode Scanner, Monitor, Receipt printer.
Installation Configuration & troubleshooting of Macintosh.
CCTV Camera Equipment Installation, Service & Maintenance
Knowledge in configuring CCTV, Fire Alarm System, Telecom Low current systems like Analog & Digital
IP Cameras (Pelco, Hikvision, Dahua & Bosch), analogy cameras, and Access control, BIO metric.
Install & Program DVR, NVR & XVR Recording units.
Understanding types of CCTV Camera
Understanding the site sketches & drawings Network Cable laying RJ45 Connector Crimping Camera
Mounting Assembly Camera Mounting Marking Mounting and Camera fixing Power supply unit Connection
Installation & Configuration HUAWEI UPS (UPS2000-G-3KRTL) & Battery (ESS-96V12-9HBPVB
Installation & Configuration HUAWEI AP (AIR Engine 6760R-51) & Switch (S5735-L8P4X-IA1)
Installation & Troubleshooting JANAM device for FIFA.
Network Cable Connection Lens Adjustment
Configuration of wireless network.
Installation & Configuration VMware Workstation.
Knowledge of Wincc SCADA Server Backup & Restoration.
Installation & Troubleshooting SCADA Server.
Configuration of SCADA Server & Instrument’s.
DEEPAK R. CHAURASIA.
Installation & Troubleshooting TFF System.
Installation & Troubleshooting Akta Pilot, Akta Process & Akta Basic System.
Maintenance and troubleshooting Fermenter 200L.
Maintenance and troubleshooting Homogenizer.
Maintenance and troubleshooting HMI
Using Symantec Ticketing Software.
Know how to create AD Users Account
Know how to give user permission
Configuration of AD Sites and Services.
Applying and Configuring Quota limit on Files, Folders & Disk.
Applying and Configuring Permissions on File and Folders.
Configuration of File Server, DHCP and DNS Servers.
Configuration of Group Policy as per company requirement.
Configuration of Folder Redirection Policy.
Configuration of deployment software through policy.
Configuration of WSUS Server.
Updated antivirus & installing windows patches
Installation and configuration Apple products like iPad I mac Mac Book Pro.
Installation of Windows like Win XP/Win7/Win 8.1/ Win 10/Win2003 / win2008 & Win 2012R2.
Knowledge of the Outlook Express& MS Outlook 2007, 2010,2013 & 2019.
Remote level of Troubleshooting for process related Software & applications of users.
Remote access with Dame Ware & Team viewer etc.
Assembling Servers, PCs, etc.
Installation and configuration of network printer.
Assembling and trouble-shooting of MAC, Desktop & Laptops.
Crimping & Punching of Patch cord
Installation Oracle, Java Etc.
Installation and configuration of Symantec backup exec 2010 & 2014.
Taking multiple server backup using SYMANTEC BACKUP EXEC and maintain tape records. (Daily, Weekly & Monthly)
Taking multiple server backup using Retrospect Backup Software.
Daily Backup and Monthly backup & restore.
Configuring video conferencing.
Configuring and trouble-shooting TCP/IP network for Windows.
Configuring and troubleshooting mobile device issue.
Configuring & Troubleshooting Cisco Routers & Switches. Organization Re Sustainability Dulsco
(https://dulsco.qa)
Designation
System Administrator
Project
Worked as a Qatar Energy Services outsourced from ReSDS. as System Administrator on Qatar Energy HWTC Project.
Responsibilities
System Administrator
• Maintenance and troubleshooting of 210 Desktop, Server, Access point & Printer.
• Installing & Configuring managing and maintenance of all server and workstation
• Installing & Configuring managing and maintenance O365.
• Installation and configuration of Veritas backup exec 2010, 2014 & 22.1
• Installation & Troubleshooting HPE Tape Autoloader1/8 G2.
• Installation & Troubleshooting lab Instrument System & Software.
• Installation & Manage Oracle Server 8.0
• Installation & Troubleshooting & Desktop and Laptop.
• Configuration of SCADA Client System & Instrument’s
• Installation & Configuration NAS Box.
• Installation & Manage FortiGate 40F Firewall.
• Installation & Configuration ZKTeco Attendance System.
• Configure Net Gear & TP-Link Wife access point & Router
• Configuration and shared network & USB printer.
• Create user account in AD server & Group policy.
• Change printer fuser assembly.
• Network, crimping cross cabling, straight cabling.
• Installation Network printers & Usb Printers
• Installation of Operating Systems (Win XP, Win7, win8, Win10 and Win 20012, 2019).
• Configuring & Troubleshooting Microsoft office Outlook 2007, 2010,2013,2016
• Installation and Configuration of Sophos MDR Antivirus Cloud base. Duration 12 Jun 2023 to Till Date
Team Size
1
WORK EXPERIENCE
Organization Techno Q
(https://www.technoq.com)
Designation
IT Engineer
Project Worked as a MOI Services outsourced from TECHNOQ. as IT Engineer on Al Thumama Stadium Project Responsibilities
IT Engineer
• Installing and configuring Low current systems (CCTV, like IP Cameras (Pelco) Dahua
• Installation & Troubleshooting JANAM device for FIFA.
• Installation & Troubleshooting IP Intercom System.
• Installation & troubleshooting master clock.
• Installation & Troubleshooting & Desktop and Laptop.
• Maintenance and troubleshooting AV System.
• Installation & Configuration NAS Box.
• Installation & Configuration VMware Workstation.
• Installation & Configuration HUAWEI UPS (UPS2000-G-3KRTL) & Battery (ESS-96V12-9HBPVB)
• Installation & Configuration LED Video Display
• Configuring & Troubleshooting video screen tiles
• Installation & Configuration HUAWEI AP (AIR Engine 6760R-51) & Switch (S5735-L8P4X-IA1)
• Configure Net Gear & TP-Link Wife access point & Router
• Configuration and shared network & USB printer.
• Create user account in AD server & Group policy.
• Change printer fuser assembly.
• Network, crimping cross cabling, straight cabling.
• Installation Network printers & Usb Printers
• Installation of Operating Systems (Win XP, Win7, win8, Win10 and Win 20012, 2019).
• Configuring & Troubleshooting Microsoft office Outlook 2007, 2010,2013,2016
• Installation and Configuration of Symantec Antivirus.V12.1 Duration 29 Jul 2022 to 26 Dec
Team Size
6
2022
Organization Anabeeb (ADNOC)
(https://www.anabeeb.com)
Designation
IT Officer.
Project
My current working Experience is in ADNOC Project Abu Dhabi. Responsibilities
IT & Officer:
• Maintenance and troubleshooting of 185 Desktop, Server, Access point & Printer.
• Installing & Configuring managing and maintenance O365.
• Installing & Configuring managing and maintenance of all server and workstation.
• Installing and configuring Low current systems (CCTV, Fire Alarm System, Telecom like IP Cameras (Pelco), analogy cameras, and Access control, BIO metric).
• Installation & Troubleshooting & Desktop and Laptop.
• Installation & Configuration Printer Konica Minolta Bizhub C224 & C225i.
• Repaired & upgraded old installed systems configured new system
• Installation & Configuration NAS Box & Server.
• Installing & Configuring Routers & Swatches.
• Installation & Configuration VMware Workstation’
• Network, crimping cross cabling, straight cabling.
• Installation & Configuration DVR & NVR.
• Installation Network Panel Cat 6, Cat 5 & Cat 7.
• Installation of Operating Systems (Win XP, Win7, win8, Win10, Win 2003, 2012 & 2019).
• Configuring & Troubleshooting Microsoft office Outlook 2007, 2010, 2013, 2016 & o365.
• Installation and Configuration of Symantec Antivirus.V12.1
• Installation & configuration DNS, AD, FTP and IIS.
• Installation & Configuration Server 2008 & 2019. Duration 26 Dec 2021 to 24 Mar Team Size
1
2022
Organization Zentech Info Solutions PVT. LTD (htt ps://www.Zentechinfo.com) Designation
System Administrator
Project
My current working Experience is in Zentech Info Solutions Pvt Ltd. Centrum IT Park Thane West 400604 Mumbai.
Responsibilities
System Administrator:
• Maintenance and troubleshooting of 112 Desktop, Server, Access point & Printer.
• Installing & Configuring managing and maintenance O365.
• Installing & Configuring managing and maintenance of all server and workstation.
• Installing & Configuring IP Cameras, Access control & BIO metric).
• Installation & Troubleshooting & Desktop and Laptop.
• Repaired & upgraded old installed systems configured new system
• Installation & Configuration VMware Workstation & VMware V sphere.
• Configure Net Gear & TP-Link Wife access point & Router.
• Configuration and shared network & USB printer.
• Create user account in AD server & Group policy.
• Installation and Configuration of Sseqrite ESP.
• Repair All Type of Laptop.
• Change printer fuser assembly.
• Network, crimping cross cabling, straight cabling.
• Installation and maintenance of Network printers.
• Installation and Configuration of McAfee Antivirus.
• Installation & Troubleshooting & Desktop and Laptop.
• Hardware &Software installs and upgrades.
• Network, crimping cross cabling, straight cabling.
• Installation of Operating Systems (Win XP, Win7, win8, Win10, Win 2003, 2012 & 2019).
• Configuring & Troubleshooting Microsoft office Outlook 2007, 2010, 2013, 2016 & o365.
• Installation and Configuration of Symantec Antivirus.V12.1
• Installation & configuration DNS, AD, FTP and IIS.
• Installation & Configuration server 2008 & 2019. Duration 25 Aug 2020 to 30 Oct Team Size
1
2021
Organization AL- Rashid Trading and Cont radicting Company (www.rtcc.com.sa) Designation
IT Administrator & Security System
Project
My current working Experience is in AL Rashid Mall & Residence Hotels, Apartment, Villas, Hostels Al Khobar Saudi Arabia.
Responsibilities
IT Administrator & Security System:
• Maintenance and troubleshooting of 210 Desktop, Server, Access point & Printer.
• Installing & Configuring managing and maintenance of all server and workstation.
• Installing & Configuring Micros Fidelio – Opera, Micros 9700.
• Maintenance and troubleshooting POS System like cash drawer, bar-code scanner, monitor, receipt printer.
• Maintenance and troubleshooting Fortinet firewall FG-501E.
• Maintenance and troubleshooting SNS 3515 (Identity Services Engine)
• Maintenance and troubleshooting AP (AIR-AP2702e-K9, AP1815M, AP1832I-E & 1562E-EK9.
• Maintenance and troubleshooting Cisco Wireless Controller AIR-CT3504-K9.
• Installing and configuring Low current systems (CCTV, Fire Alarm System, Telecom like IP Cameras (Pelco), analogy cameras, and Access control, BIO metric).
• Installation & Troubleshooting & Desktop and Laptop.
• Repaired & upgraded old installed systems configured new system
• Installation & Configuration NAS Box & Server.
• Installation & Configuration VMware Workstation.
• Installation & Configuration Cisco IP (VoIP) phones 7800 Series.
• Installation & Configuration BTC Software.
• Configure Net Gear & TP-Link Wife access point & Router.
• Configuration and shared network & USB printer.
• Create user account in AD server & Group policy.
• Repair All Type of Laptop.
• Change printer fuser assembly.
• Network, crimping cross cabling, straight cabling.
• Installation Network printers & Usb Printers
• Installation of Operating Systems (Win XP, Win7, win8, Win10 and Win 2003, 2012).
• Configuring & Troubleshooting Microsoft office Outlook 2007, 2010,2013,2016
• Installation and Configuration of Symantec Antivirus.V12.1
• Installation & configuration DNS, AD, FTP and IIS.
• Installation & Configuration server 2003 & 2016. Duration 04 Feb 2019 to 31 Jan Team Size
2
2020
Organization
Designation
Project
Responsibilities
Seder Group (www.seder.sa)
IT & ELV Administrator.
My current working Experience is in Seder Group as System Administrator Al Shumaisi ministry of Finance Saudi Arabia.
IT & ELV Administrator:
• Maintenance and troubleshooting of 350 Desktop Server & Printer.
• Installing & Configuring managing and maintenance of all server and workstation.
• Installing and configuring new equipment s and software on the network and for customers.
• Installing and configuring Low current systems (CCTV, Fire Alarm System, Telecom like IP Cameras (Pelco), analogy cameras, and Access control, BIO metric).
• Installation & Troubleshooting & Desktop and Laptop.
• Repaired & upgraded old installed systems configured new system
• Installation & Configuration NAS Box & Server.
• Configure Net Gear & TP-Link Wife access point & Router.
• Configuration and shared network & USB printer.
• Create user account in AD server & Group policy.
• Repair All Type of Laptop.
• Change printer fuser assembly.
• Network, crimping cross cabling, straight cabling.
• Installation Network printers & Usb Printers
• Installation of Operating Systems (Win XP, Win7, win8, Win10 and Win 2003, 2012).
• Configuring & Troubleshooting Microsoft office Outlook 2007, 2010,2013,2016
• Installation and Configuration of Symantec Antivirus.V12.1
• Installation & configuration DNS, AD, FTP and IIS.
• Installation & Configuration server 2012.
Duration 12 June 2015 to 31 Jan 5
2019
Team Size
Organization
Designation
Aletheia Technologies PVT LTD. (USV LTD) (www.usvindia.com) System Administrator
Aletheia Technologies as System Administrator on USV Ltd. Project Nerul (w) Project
Responsibilities
System Administrator:
Duration
• Maintenance and troubleshooting of 250 Desktop Server & Printer.
• Manage inventory hardware, software and licenses.
• Knowledge of printer Repair 4250 3500, 2600, 8000 Pro.
• Knowledge of Symantec ticketing Software.
• Knowledge of Wincc SCADA Server Backup & Restoration.
• Installation & Troubleshooting SCADA Server.
• Installation & Troubleshooting & Desktop and Laptop.
• Installation & Configuration NAS Box & Server.
• WinCC Flex/Explorer, Ifix 4.5, RS-View & Factory talk view, Citect
• Troubleshooting & Maintenance Tape Device 3580.
• Installation & Troubleshooting TFF System.
• Installation & Troubleshooting Akta Pilot, Akta Process & Akta Basic System.
• Maintenance and troubleshooting Fermenter 200L.
• Maintenance and troubleshooting Homogenizer.
• Maintenance and troubleshooting HMI.
• Installation Configuration and Maintain CCTV Camera
• Repair All Type of Laptop.
• Change printer fuser assembly.
• Installation of Polycom System HDX 7000
• Network, crimping cross cabling, straight cabling.
• Installation Network printers & Usb Printers
• Installation of Operating Systems (Win XP, Win7 and Win 2003, 2012).
• Installation & configuration of MAC OS & Ubuntu.
• Configuring & Troubleshooting Microsoft office Outlook 2007, 2010.2012
• Installation and Configuration of Symantec Antivirus.V12.1
• Installation & configure sap, Image Creation in windows7 & Windows 10
• Installation & configuration DNS, AD, FTP and IIS.
• Installation & Configuration Empower Software.
01 November 2011 to 10 1
June 2015
Team Size
Organization Afforserve.com Franchisee of HCL COMNET (https://www.hcltech.com/geo-presence/india) Designation
Desktop Support Engineer
Project
Worked as a HCL COMNET outsourced from Afforserve.com. as Desktop Engineer on Sushil Finance Ltd. Project
Responsibilities
Desktop Support:
• Maintenance and troubleshooting of 650 network Desktop Printer.
• Installation & Troubleshooting & Desktop and Laptop.
• Handling Customer help desk through phone line or remote support more than 160 branches.
• Installation & configuration DNS, FTP and IIS.
• Network, crimping cross cabling, straight cabling.
• Installation and maintenance of Network printers.
• Installation and maintenance IPBX System XR1000.
• Installation of Operating Systems (Win XP, Win7 and Win 2003).
• Configuring & Troubleshooting Microsoft office Outlook and Lotus Notes.
• Installation and Configuration of Trend micro-office Scan Antivirus.
• Norton Antivirus, McAfee, NOD32.
• Configuring & Troubleshooting Odin Software.
•
Duration 26 March 2010 to 31
October 2011
Team Size
8
Organization Afforserve.com Franchisee of HCL System Designation
Customer support Engineer
Project
Worked as a HCL System outsourced from Afforserve.com. as Customer support Engineer on Future Group Pantaloon Project
Responsibilities
Customer support Engineer
• Network, crimping cross cabling, straight cabling.
• Configured Blackberry 9530 8330 and take backup.
• Installation and maintenance of Network printers.
• Installation of Operating Systems (Win XP, Win7 and Win 2003).
• Configuring & Troubleshooting Microsoft office Outlook and Lotus Notes.
• Installation and Configuration of McAfee Antivirus.
• Installation & Troubleshooting & Desktop and Laptop.
• Hardware & Software installs and upgrades.
Duration 01 Aug 2008 to 31 Aug
Team Size
12
2009
PERSONAL INFORMATION
• Date of birth: : 10 Oct 1988
• Marital Status : Married
• Nationality : Indian
• Languages known : English, Hindi & Marathi.
• Gender : Male
• Passport No. : Y2830265
• Skype ID : Deepak.chaurasia29
• Address : Yakub Building Shanti Nagar 4th floor
Room no.12 Road no. 27 Wagle Estate
Thane (W), Mumbai: 400604
I hereby declare that all the information furnished above is true to best of my knowledge and belief. DEEPAK R. CHAURASIA.
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