Front Office Medical Billing

Murless Roland

***********@***.*** • 770-***-**** • Lithonia, GA

EDUCATION

Georgia Perimeter College, Decatur, GA

2000

Medical Billing & Coding Certification

PROFESSIONAL EXPERIENCE

RA Cosmetics, Atlanta, Ga

April-May 2024

Front Office/Marketing

Filing invoices, trade shows marketing shea butter products

Answering calls and taking messages

Complete deliveries to Walmart and beauty supply stores

Utilize quickbooks to do over the phone orders

Handle and resolve customer complaints professionally and efficiently

A-action Inc., Atlanta, Ga

July 2010-June 2015

Project Manager

Managed a crew of over 7 people at various facilities

Established, maintained, and promoted a positive work environment

Developed and implemented methods, procedures, and workflow efficiencies

Monitored product inventory and maintained supply center and product delivery for various facilities

Ensured associates adhered to company policies and procedures

Completed special projects or additional duties as required

Dermatology Consultants, P.C., Atlanta, Ga

September 2002-2008

Medical Front Office

Scheduled and confirmed appointments

Pre-verified patient insurance information for surgery appointments

Entered patient demographics, processed payments, and managed patient insurance

Managed mail distribution, lab reports, and patient updates

Updated and filed patient charts on a daily basis

Medquest-Open MRI of Ga, Atlanta, Ga

September 2000-2002

Medical Billing/Collector

Prepared and submitted new claims to various insurance companies

Responded to inquiries from patients, clerical staff, and insurance companies

Evaluated patient’s financial status and established payment plan

Processed payments from insurance companies and prepared daily deposits

SKILLS

QuickBooks Invoices Customer Service

Computer software/ frameworks: Microsoft Office Attention to Detail

Data Entry Accounting

Medical Terminology ICD-9 & Coding Procedures

Filing and Organization

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