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Tiffany Powers

Dynamic and results-oriented professional with extensive experience in childcare and retail management, notably with Elizabeth Arden Red Door Salon and Spa. Excelled in strategic planning, staff development, and fostering client relationships, significantly enhancing customer satisfaction and operational efficiency. Demonstrates exceptional leadership and interpersonal skills, driving business and team growth, and a strong networker that goes above and beyond with the highest form of professionalism.

Skills

Work History

Private Nanny

Personal Employer, Azle, TX May 2017 - Current

Childcare Provider

First Baptist Church Child Development Center,

Garland, TX

April 2012 - October 2014

• Led and organized our team devotional

and daily bible study

Azle, TX 76020 214-***-****

************@*****.***

Strong professional relationship-building skills

Natural Networker

Ability to communicate effectively in a highly stressful environment while always able to keep a positive attitude and calm demeanor

Well-developed problem-solving skills

Attention to Detail

Proven ability to work well with a team and customers to obtain company goals and objectives in a timely manner

Led indoor and outdoor activities to entertain and occupy children. Built positive and nurturing environments to support child social and emotional growth. Led children in creative, athletic, and educational activities while maintaining safe and orderly group. Introduced children to educational games and activities to boost learning. Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Applied positive behavior management techniques to enhance social interactions and emotional Assistant Store Manager

Elizabeth Arden Red Door Salon and Spa, Plano,

TX

July 2003 - December 2009

development.

Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs. Read stories, sang songs and facilitated creative play. Dispensed snacks and meals to children in accordance with nutritional guidelines. Handled daily administrative tasks efficiently to minimize time away from children. Monitored children's activities to verify safety and wellbeing. Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Processed payments for credit and debit cards and returned proper change for cash transactions. Maintained positive customer relationships by responding quickly to customer service inquiries. Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Walked through store areas to identify and proactively resolve issues negatively impacting operations. Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Developed and maintained strong relationships with vendors to facilitate timely product delivery. Analyzed customer feedback and implemented strategies to improve customer experience. Created and maintained safe and secure work environments for employees. Managed purchasing, sales, marketing and customer account operations efficiently. Supervised creation of exciting merchandise displays to catch attention of store customers. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Reported issues to higher management with great detail. Trained and guided team members to maintain high productivity and performance metrics. Assisted in recruiting, hiring and training of team members. Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Implemented innovative programs to increase employee loyalty and reduce turnover. Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic Education

Cosmetologist in Cosmetology January 2003

International Beauty College 3, Garland, TX

Software

communication skills.

Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Implemented business strategies, increasing revenue, and effectively targeting new markets. Rotated merchandise and displays to feature new products and promotions. Proficient in Word and

Excel

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