Real Estate Property Manager

Resume for: Lisiana Dutka

***** ******** ******, ******* ** 32832

Cell: 407-***-****

Email: *****************@*****.***

Summary of Qualifications:

Broker Associate

Licensed Community Association Manager

Florida Notary Public

Excellent Negotiation, Listening & Managing Skills.

Highly Motivated Toward Goal Achievement & Dedicated to Professionalism.

Strong Leadership Skills in Client/Tenant Relations, Administrative and Training

Solid Organizational, Attention-to-Detail, Follow-Up & Time Management Skills

Excellent Verbal & Written Communication Skills in English & Italian

Successfully Complete Simultaneous Tasks & Able to Determine Priorities. Professional Skills:

Extensive Experience in Residential Real Estate, & Property Management

Extensive Experience in Customer Service & Follow-up

Able to Perform Multiple Duties in Assisting, Planning & Delegating.

Extensive Sales Experience

Hospitality Experience

Software proficiency: Microsoft Word & Excel

Windows 7, 98, & Vista

Experience:

Fusilier Management Group-2014-Present

Managing 20 single family homes and leasing company properties, managing day-to-day operations as work orders come in. Dealing with vendors to assist in repairs as needed. Performing move-out inspections and getting properties rent-ready as needed. Advertising, marketing and showing homes, assisting in the application process and pre-qualifying prospects as the leads come in.

Sentry Management: - Orlando FL 2023-2024

Portfolio Manager

Responsible for the day-to-day facilities maintenance of 10 associations. I was responsible for coordinating with the corporate office departments of Accounting and Support Services to respond to the requirements of the association board of directors and the needs of each individual community.

ADMINISTRATIVE RESPONSIBILITIES

Serve as liaison between association boards and legal counsel regarding covenant violations

Prepare manager reports and financial summaries to boards on a monthly basis

Respond to requests, emails, and calls in a reasonable amount of time

Provide written reports to boards regarding site visits

Review late notices and A/R reports with regard to ongoing delinquencies

CUSTOMER SERVICE RESPONSIBILITIES

Document, submit, and coordinate insurance claims on associations’ behalf

Identify and record violations of association governing documents

Assist in the implementation of enforcement policies as directed by the board

Develop and implement maintenance, repair, and replacement programs approved by board

Project coordination

Serve as a helpful expert in meeting customer expectations on a regular basis

COMMUNITY MANAGEMENT RESPONSIBILITIES

Assist with preparation of and participate in annual and general meetings, including mailings and notices

Manage vendor proposals, contracts review and renewal, and prepare bid comparisons as required

Manage architectural requests and approvals

Maintain and understand all documents, Rules and Regulations, and conduct legal research as needed

Coordinate with other employees such as janitorial, maintenance, administrative, and others

Answer routine questions from and troubleshoot issues with owners, tenants, guests, staff, and vendors

Recommend risk management and insurance professionals to boards

Manage maintenance request from homeowners and board

Collect all invoices and code for payment, and follow-up on monthly assessments due

Attend Board meetings, take notes and prepare meeting minutes for Board review and approval and record in CommunityPro®; provide to division leader as required

Provide board and homeowner training on CommunityPro® Fusilier Management Group – Orlando, FL 2014-Present Realtor/Broker Associate/Property Manager:

Liaison between Landlord and tenant, managing single family homes, condominiums, and townhomes. Dealing with HOA’s, property maintenance, collecting rent, attention to matters pertaining to getting properties ready for rent, leasing, pre-qualifying prospects from inception to move in. Specializing in new construction home sales, and leasing in the Lake Nona and Orlando surrounding areas. Listing and selling of residential, vacant land, estate sales, new construction, tenant representation, land

& investments, and mortgage affiliation. Contract negotiation for clients and investors who are looking to purchase real estate in Orlando. Relocation specialist for professionals looking to relocate to the Orlando area.

New Home Star – Castle Rock Custom Homes – Altamonte Springs, FL Independent Contractor/New Home Sales Associate:

Provide new home sales for Castle Rock Custom Homes, Inc. (Builder Client) a franchise builder of Arthur Rutenberg homes. Marketing in community management, have direct interaction with builder to facilitate community strategy and operations, and generate and execute monthly community level sales and marketing plans through the New Home Star platform. Drive new traffic to community, follow up with repeat traffic, develop and maintain relationships with Realtors, Convert prospects to sales. Perform competition analysis in and around community.

AmeriSource LLC – Michigan/ Florida 2007-2013

Regional Director of Sales & Marketing

Key responsibilities included: Selling Amerisource products and services. Assisting with annual open enrollments for small to medium sized company employee benefit plans. Handling client enquiries, health insurance claims issues, and prospected new business for companies employing more than 1000 people. I helped plan events for associations who wanted to educate members on risk management and labor management solutions. I was involved in fund raising for non-profit organizations. Support to HR managers in everyday matters to ensure the success of their employee benefit plans. I promoted HR consulting services and group benefits as it pertains to health, dental, STD, LTD and 401(k) plans. My latest project was the study of HealthCare Reform to educate employers on HealthCare reform compliance. Tadian Homes - Troy, MI 2004-2007

New Home Sales Consultant

Responsibilities included but were not limited to meeting, greeting, pre-qualify, tour and close prospective buyers. I recruited and built long-term relationships with potential home buyers from inception to closing of a home. I was responsible for maintaining 3 communities, a sales office and 6 model homes. I assisted buyers with color and finish selections. I also assisted with help in financing buyers. I built relationships with realtors, organized, and held promotional events to attract buyers and realtors to my communities. Responsibilities included the research of other builders in and around the area to distinguish the difference in communities and home sites, and to better educate myself. RE/MAX 100 - Novi, MI 2001- 2003

Realtor (Foreclosure Specialist)

My main responsibilities were to list and sell homes with a focus on foreclosures and bank owned short sales. I helped provide excellent customer service relations and timely follow-up. Present a sales strategy with people to accomplish their real estate goals. I wrote up purchase agreements, ordered pre-title work, and closed real estate transactions. I prepared comparative market analysis for potential client’s properties to gain listings. I marketed listed homes through websites and print advertising. I helped clients with financing calculations and assisted them with their mortgage needs. Village Green Corp. - Troy, MI 1998- 2001

Leasing Manager

I was responsible for opening a new apartment community. I oversaw recruiting, hiring, and training new leasing agents for the upcoming community. I worked in a construction trailer, and leased apartments based on floor plans for apartments that would be completed in 5-6 months. I promoted a community that offered a concierge service, maid service, dry-cleaning, and grocery shopping. I toured prospective residents as model homes became available. Other responsibilities were to qualify future residents, take deposits and achieve monthly leasing goals. I assisted future residents with floor plans specifics, measurements, and furniture layout. Extensive follow-up was performed with non-committal prospective future residents. I oversaw marketing to real estate professionals to increase traffic and sell corporate leases.

Personal Achievements:

Notary Public

Marathon Runner

Personal Achievements continued…

Jeff Shore Sales Training Orlando, FL

Tom Richey “World Cup” Sales Training

Broker’s Sales license for Accident & Health

Education:

2023-FL Community Association License

2022-FL Notary Public

2019-FL Broker Associate License (RE)

2013- Florida Real Estate Sales Associate License

2011- Seminole State College - Human Resources Certification 2006 -Financial Services Institute – License for Health & Accident 2002-Schoolcraft College - Certification for Builder’s Sales Person license 1999 -Southfield Real Estate Licensing school-Certificate for Real Estate Sales 1989- Cape Town College –Biology

1988- Graduated from Milnerton High School, Prefect Professional References available upon request

Affiliations:

Member of Orlando Regional Realtors Global Counsil ORRA- Member of Orlando Regional Realtors Association Notary Public (State of FL)

Volunteer with CAREfelineTNR.org

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