Front Desk Customer Service
Resume:
Jodi Kalbrener
OPTICAL RECEPTIONIST
Grand Forks, ND 58201
*******@*****.***
Work Experience
OPTICAL RECEPTIONIST
US VISION
I worked with patients in a fast-paced environment, retrieved records, and placed orders and filled out prescription information.
WAITRESS OVERNIGHT SUPERVISOR
FLYING J TRUCK STOP
2006 to 2017
Customer based position that I placed orders for customers, served, and ensured the customer's satisfaction. As SUPERVISOR I did the hiring, firing, training and schedule Front Desk Receptionist
Baymont Inn and Suites - Grand Forks, ND
November 2018
Education
CERTIFICATION
LAGRAVE CENTER
May 2010
DIPLOMA
COMMUNITY HIGH SCHOOL
May 2004
Skills
• Scheduling (2 years)
• Front Desk
• Front Office
• Reception
• Customer Service Skills
• Data Entry
• Filing
• Microsoft
• Microsoft Word
• Receptionist
• Billing
• Microsoft Office
• Outlook
• Organizational Skills
• Inventory
• Management
• Clerical
• Technology management
• Medical Office Experience
• Phone Etiquette
• Medical Scheduling
• POS
• Bartending
• Time management
• English
• Customer support (10+ years)
• Administrative Experience
• Computer Operation
• Insurance Verification
• Delivery driver experience
• Customer service
• Typing
• Merchandising
• Computer Skills
• Patient Care
• Medical Receptionist
• Technical support
• Power tools
• Assembly
• Mechanical knowledge (6 years)
• Basic math (10+ years)
• Guest services
• Medical Billing
• Property management (3 years)
• Warehouse experience (6 years)
• Computer literacy
• Supervising experience (4 years)
• Retail sales
• Word processing
• Analysis skills
• Project management
• Google Suite
• Social media management
• QuickBooks
• Office experience
• Medical Records
• Office Management
• Data collection
• Research & development
• Event Planning
• Telecommunication
• Google Docs
• Editing
• Hotel experience
• Windows
• Repair/maintenance (3 years)
• Appliance repair (2 years)
• Healthcare management
• Retail management
• Optical experience
• Math
Certifications and Licenses
Microsoft Word
April 2010 to Present
Microsoft Excel
April 2010 to Present
food handler certificate
Bartender License
Assessments
Mechanical knowledge — Highly Proficient
January 2021
Understanding and applying mechanical concepts and processes Full results: Highly Proficient
Scheduling — Highly Proficient
September 2021
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Highly Proficient
Filing & organization — Highly Proficient
September 2021
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• Learn Quickly
• Quick and Efficient
• Microsoft efficient, Scheduling Expert
• Creative and Friendly
• Excellent with Time Managment
• Technology Savvy
Contact this candidate