Customer Service Social Media

Ashlee Holland

541-***-****

*********@*****.***

Objective

Motivated and personable third-year Business Marketing student seeking a bottle server position. I bring strong customer service experience from working at Starbucks and entrepreneurial skills gained from running my own shoe business. Eager to apply my interpersonal communication skills, attention to detail, and ability to thrive in fast-paced environments to deliver exceptional service.

Education

Arizona State University — Tempe, AZ

Bachelor of Business Marketing (Expected Graduation: 2025)

● 3rd Year Student

Experience

Starbucks Barista — Tempe, AZ

Provided excellent customer service in a fast-paced environment, fulfilling orders quickly and accurately.

● Developed strong communication and teamwork skills by working with a diverse team.

● Built regular customer relationships, contributing to a positive store atmosphere and customer satisfaction.

● Efficiently handled cash, processed transactions, and ensured adherence to health and safety guidelines.

Owner & Entrepreneur

● Established and currently manage a successful shoe business, from product sourcing to customer service and marketing.

● Utilize digital marketing strategies, including social media, to grow brand awareness and increase sales.

● Manage inventory, client relationships, and financial records, demonstrating attention to detail and multitasking.

● Gained entrepreneurial experience in sales, customer engagement, and business operations.

Skills

● Excellent interpersonal and communication skills

● Team-oriented with the ability to work independently

● Time management and multitasking in high-energy environments

● Customer service experience

● Entrepreneurial mindset with business operations and marketing skills

● Cash handling and POS system proficiency

Contact this candidate