Administrative Assistant Project Coordinator
Resume:
Amanda Walden
Cartersville, GA *****
**************@*****.***
Administrative Assistant, Corporate Receptionist, and Risk Analysis with 8+ years of experience preparing presentations, assembling facility reports, and creating problem solving technique Authorized to work in the US for any employer
Work Experience
Project Coordinator
Smith Electric
September 2023 to March 2024
· Maintained open communication by presenting regular updates on residential main electric panels upgrades and trenching projects status to customers.
· Assist with Risk Analysis and in scheduling inspections with SDG&E Power Company and updating project calendar for solar project managers. Which included intergraded main power panels upgrades with trenching work.
· Notified the Director of Strategic Operations when a trenching inspections and main panel upgrade projects are completed so a joint meeting between SDG&E and Smith Electric has be scheduled so close-out invoices can be initiated.
· Identified and evaluated potential risks to the organization, resulting in the implementation of risk mitigation strategies that reduced potential losses by 30%
· Created and maintain material inventory lists for Project Managers and project completion photos.
· Record and compiled weekly safety meeting training notebooks for Electricians and trenching technicians.
Data Processor & Help Center Specialist
Hanna Interpreting
January 2022 to July 2023
· Responsible for processing of data received from clients, to ensure data is run through proper computer programs on a time sensitive basis.
· Scheduled appointments for customer, such as health clinics, social security offices, and schools for interpreting services, also verify appointments for accurate information that was requested by customers.
· Knowledgeable in computer programs such as One Note, Outlook, Ring Central, Customer relationship management (CRM), and Gmail.
· Assisted interpreters and clients in rescheduling, canceling appointments and solving issues that might occur during the appointments.
· In charge of processing incoming mail that includes interpreter’s contracts agreements, which are scanned and file processing and payment.
· Worked in flexible office environments that include in office and teleworking.
· Organized and cleaned office workstation and common areas, also restocked office supplies and when needed open/close office.
Customer Service
Alarm Relay
July 2018 to January 2022
· Troubleshooting and assist customer with programming with alarm systems and modules communications. used the program such as bold.net, Sedona, one note, outlook . CRM and alarm system software or if they have applications app.
· Assisted customer regarding problem solving issues.
· Schedule appointments for technicians and work orders.
· Organized the office such as cleaning the office and vacuum and restock office supplies
· Attention to the details in follow up with documenting notes on a daily basis. Corporate Receptionist / Administrated Assistant Multi- Family Pacifica S. D. Management
February 2015 to May 2018
· Able to answer high volume phone traffic with over 100 extensions. Sending out email companywide for each call received.
· Inventory for Coro-Data this is the storage of old files.
· Helped the assistants of the President and the Vices President of the company for heavy meetings and mail outs.
· Processed all outgoing packages for Fed-Ex, On-Track. This entails the processing of setting up the pick-ups, the bill backs, and the notification to all parties involved. And resolutions for problems in the shipping process.
· Supported the Compliance Manager with property audits and collected discrepancy data to aid in prosecution of missed management company funds.
· Assisted the Multi Family assistants in payment of past due vendors for missed payments Education
Bachelor Degree in General Studies
Columbia College of Mo. - Columbia, MO
Skills
• Microsoft Word
• One Note
• Microsoft Tools
• Microsoft Access
• - Microsoft Excel
• Fed-Ex Website
• Customer Relationship Management (CRM)
• Ring Central-
• Faxing/Scanning
• Automated Systems
• Adobe Reader X
• Gmail
• Database entry/Collecting and analyzing data Grace Hill
• Microsoft Outlook
• Microsoft Office Publisher
• Microsoft Power Point
• Data entry
• Typing
• 10 key typing
• Organizational skills
• Administrative experience
• Sales
• Office management
• Word processing
• Filing
• Time management
• Office experience
• Communication skills
• Computer literacy
• Google Suite
• Risk Analysis
• Relationship Management
Certifications and Licenses
CompTIA Security+
Driver's License
Associate in Risk Management
May 2024 to Present
RISK_MANAGEMENT
Aspiring Risk Manager with experience in writing technical RFPs, analyzing bids, quotes, and proposals. Skilled in problem-solving, technical and analytical thinking, and persuasion. Assisted organizations to help them identify and mitigate potential threats by providing sound risk management advice.
• Developed and implemented risk management policies and procedures, resulting in a 30% reduction in incidents and a 10% increase in compliance with risk management policies.
• Monitored and reported on risk management performance, resulting in the identification of areas for improvement and the implementation of corrective actions that improved risk management effectiveness by 15%.
• Developed and maintained risk management dashboards, resulting in improved visibility into risk management activities and better decision-making by senior leadership. Assessments
Data entry: Attention to detail — Completed
October 2022
Maintaining data integrity by detecting errors
Full results: Completed
Administrative assistant/receptionist — Completed
August 2023
Using basic scheduling and organizational skills in an office setting Full results: Completed
Customer focus & orientation — Proficient
August 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Professionalism — Completed
November 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Completed
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
August 2023
Identifying and resolving common customer issues
Full results: Proficient
Medical receptionist skills — Completed
August 2023
Managing physician schedules and maintaining accurate patient records Full results: Completed
Administrative assistant/receptionist — Completed
November 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Filing & organization — Completed
August 2023
Arranging and managing information or materials using a set of rules Full results: Completed
Work motivation — Proficient
January 2022
Level of motivation and discipline applied toward work Full results: Proficient
Warehouse safety — Proficient
April 2024
Using safe practices in a warehouse setting
Full results: Proficient
Food service: Customer situations — Proficient
March 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
May 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Attention to detail — Completed
July 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
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