Human Resources Customer Service

Sondra Reynolds

PROFESSIONAL SUMMARY

**+years’ experience in HR, Safety, Customer Service, Office Management, and even Owned/Operated a home daycare where taught pre-school. AA degree in Business with a minor in Human Resources.

TECHNICAL EXPERIENCE

Software/Databases: UltiPro, SharePoint, ADP Workforce now, Success Factors, Microsoft Word, Excel, PowerPoint, Outlook. Publisher, Access, Master builder, MAS 90, Quick Books pro, PeopleSoft, Oracle, File maker, Dynamic

Operating Systems: Solaris

Others: Proposal Writer

PROFESSIONAL EXPERIENCE

CH REYNOLDS ELECTRIC INC - San Jose, CA Dec 2017 – May 2023

HR Assistant Manager

Job Duties for HR Specialist/Benefits Specialist Include

Summary: Works with corporate management to develop and administer human resources policies, programs and services, including legal compliance, employee benefits, employee relations, employment practices, and procedures, employee communications as well as employee events and assists department with recruitment by performing the following duties.

Benefits Administration, Medical, Dental, Vision, FSA, 401K, Leaves FMLA/CFRA work comp.

Website updates to ADP Work Focus Now.

Monthly Safety meeting and exams.

New Hires oration and Termination.

H1B- File for H1B.

Manage the onboarding and off boarding process.

Process all background checks and employment verification

Manage and verify I9 electronically

Supports Project Managers, Departments and/or Mangers with an question and problem.

CH REYNOLDS - San Jose, CA May 2016 - Dec 2017

Safety Officer / Fleet Manger

Fleet Manger

Provide guidance and oversight to the fleet maintenance division in support of the Office of Transportation’s mission and goals.

Assist the director in the development of policies and regulations.

Provide leadership of the division’s vehicle maintenance operation to include the repair facility, warehouse, and office personnel, and budget at multiple maintenance facilities.

Assist the director in providing oversight in disciplinary matters, performance monitoring and policy enforcement.

Work collaboratively with the Director to develop and establish policies relating to the acquisition, maintenance and disposal of the school systems fleet assets.

Develop and maintain fuel product program; ensure audit and reporting are accurate and timely.

Monitor overall compliance with local, state, and federal requirements relating to the operation, preventive maintenance and special conditions of pupil transportation fleet vehicles.

Safety Officer

Develops, implements, and manages the County's Injury/Illness Prevention Program and directs and coordinates the participation of departments within that program; creates or modifies safety policies and updates County Safety Manual as needed.

Conducts regular safety audits of County departments including the inspection of facilities, worksites, equipment, work practices, and safety devices to ensure compliance with required workplace safety standards, regulations, and County policy; reports findings to department and recommends changes to establish safe work conditions; may compel cessation of work in order to address potential imminent hazards; monitors changes and/or makes follow-up inspections.

Coordinates, plans, and implements the actions and recommendations of the County Safety Committee; provides technical assistance and advice to the Committee.

Prepares monthly, quarterly, and annual reports; maintains proper documentation to conform with record-keeping requirements of Cal OSHA and California Labor Code.

May serve as safety consultant on construction and space planning projects; conducts workplace or site assessments and reviews work activities such as trenching that require permits to ensure safe performance; reviews safety program.

(IIPP) of contractors; periodically performs site inspections as needed to ensure safety of construction sites.

VORTEX DOORS - San Jose, CA Oct 2015 - Jan 2016

Billing

Billing jobs.

Purchase orders.

Shipping and receiving.

Dispatching and scheduling jobs.

Time cards.

PROHEALTH-MATRIX MEDICAL – Phoenix, AZ Sep 2014 - Dec 2014

HRIS

Helped with the onboarding /HRIS /Benefits.

Doctors and Nurses.

Benefits Administration, Medical, Dental, Vision, FSA, 401K, Leaves FMLA/CFRA work comp.

Time cards.

New Hires oration and Termination.

Adding and making changes in UltiPro.

Filling.

Multi-line telephone system.

Data Entry.

Types correspondences and various documentations in proper format and proofreads/distributes as assigned.

Creates letters.

Open Enrollment.

EEO1 reports.

I-9.

Background checks.

ROYAL PERSONAL –APS – Phoenix, AZ Jul 2014 - Sep 2014

HR Service Team

Operates standard office equipment to include.

Multi-line telephone system.

Data Entry.

Filing.

Types correspondences and various documentations in proper format and proofreads/distributes as assigned.

Creates letters.

CH REYNOLDS ELECTRIC INC - San Jose, CA Apr 2011 - Sep 2014

HR Assistant Manager

HR Specialist/Benefits Specialist Include

Works with corporate management to develop and administer human resources policies, programs and services, including legal compliance, employee benefits, employee relations, employment practices, and procedures, employee communications as well as employee events and assists

department with recruitment by performing the following duties.

Benefits Administration, Medical, Dental, Vision, FSA, 401K, Leaves FMLA/CFRA work comp.

Website updates to ADP Work Focus Now.

Monthly Safety meeting and exams.

New Hires oration and Termination.

H1B- File for H1B.

Supports Project Managers, Departments and/or Mangers with an question and problem.

ACCENT-LIQUIDITY SERVICES, INC. – Phoenix, AZ Jul 2014 - Jul 2014

HRIS/Benefits Specialist

Benefits Administration, Medical, Dental, Vision, FSA, 401K, Leaves FMLA/CFRA work comp.

Website updates to ADP Work Focus Now.

New Hires oration and Termination.

Supports Managers, Departments and/or Mangers with an question and problem.

PERFECT WORLD SOLUTION - Phoenix AZ Sep 2010 - Jan 2011

Reception/Admin Assistant/Customer Service

Job duties for the Receptionist / Admin Assistant include:

Operates standard office equipment to include:.

Multi-line telephone system.

Postage machine/scale.

Facsimile machine.

Computer/printer.

Data Entry.

Setting up new accounts.

Working with Distributor and Retail.

Types correspondences and various documentations in proper format and proofreads/distributes as assigned.

Creates letters for a variety of correspondence.

Creates and/or maintains files as necessary.

CH REYNOLDS ELECTRIC INC - San Jose, CA Jan 2004 - Aug 2007

Receptionist / Admin Assistant

Job duties for the Receptionist / Admin Assistant include:

Operates standard office equipment to include:

multi-line telephone system, postage machine/scale.

Types correspondence and various documentation in proper format and proofreads/distributes as assigned.

Maintains proper response letters on computer for various incoming correspondence.

Files correspondence and documents as necessary.

EDUCATION

AA in Business

ASU, Jan 2008 - Dec 2010

High school diploma or GED

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