Data Entry Executive Administrative
Resume:
CATHY WILLIAMS
Cleves, OH. *****
*************@*****.***
************@*****.***
Reflecting Statement: Seeking full time permanent position with a local stable company.
Experience
Denials Support-Appeals
Ensemble Health Partners
February to September 2024
Collected insurance payments for 300+ hospitals
Receptionist-PT Nights
Serene Suites Memory Care
July 2023-March 2024
Security
Executive Administrative Specialist-HR Regional
Center for Inclusion-EPA car broke down
August-December 2022
Travel for Supervisors or Directors
Volunteers, interns
Meetings, Interviews via Teams
New Hire Setup
Created PowerPoint presentations for LMS travel and volunteer training
Billing Coordinator-TruStaff
(Vaco contract)
January 2022 to April 2022 Covid Contract
Assisted in billing over 1.5mil.
Hospital billing for travel nurses
Timesheet maintenance, hours, rates, days off, contract end/renewal
Kronos, TOL, Erecruit, Outlook, Goldmine, Workday
Hospital billing regulations-Multi-State
Adjudication Specialist Unemployment-State of Ohio/Solid State Ops
January 2021 to September 2021 Intermittent Temp.
Assist with cleanup of 2020-2021 unemployment claims
Claims Data entry 125-350 per day
Attend training classes on employer charging, wrong employer/plant, previously adjudicated, and employer reconciling.
Utilize MS Teams, ODJFS Sharepoint, MS Office, various State of Ohio software.
Assisted Supervisor with training co-workers in regulations.
HR Specialist-KOHLS Distribution Center
August 2020 to November 2020 Seasonal
Supported new associates onboarding/recruiting
Prepare recruiting materials for onsite job fairs
Heavy data entry for interview and orientation sessions
Assist with new hire orientation and benefits orientation sessions
Processes new hire documentation and onsite drug tests
Answers associate questions and/or redirects to AskHR (HR customer service)
Administers HR process for new recruits
Worked with training co-workers
Enter payroll data and process payroll exceptions
Ensure accurate data is entered into time keeping and scheduling
Process termination and final pay to meet state requirements
Executes compliance and required documentation
Setup, maintain and audit personnel files and other relevant HR records.
Small Group Sales Assistant 2-Anthem
(Mindlance Contract)
November 2019 to February 2020
Administrative Support for the Small Group or Individual Sales Teams Prepares and Logs Quotes or Proposals
Researches and resolves benefit and claim issues
Assembles and distributes open enrollment packages
Generates Sales Reports
Tracks Sales Data
Utilizes Excel, Word, Outlook and Salesforce software
Assisted Interns
Business/Reporting Analyst-General Motors
(Ektello contract)
March 2019 to October 2019
Ran Inventory Reports
Worked with WMS and SAP.
Material Returns, BOL, loan Closes, truck paperwork
Worked with labeling machines.
Assisted Warehouse Associates and Supervisor
Assisted with hazard paperwork
Clerical and IT professional with extensive experience working in warehouse and corporate environments.
Familiar with ERP and WMS systems.
Demonstrated ability to reduce costs while at the same time assuring delivery of the highest quality product.
Self-starter, functions well in a team environment, and able to manage and motivate a diverse workforce.
Possesses excellent writing and communication skills, strong administrative and organizational skills and can quickly learn and master
Customer Support-Triplefin/Eversana
(Ajilon Staffing Services)
May 2017 to September 2018
Processed Customer requests for Johnson and Johnson medications along with Bristol Myers Squibb.
Assisted with bringing multiple projects to completion
Bristol Meyers Product Role out
Heavy Data Entry
Troubleshoot customer inquiries in a timely manner
Training of coworkers to assist with Johnson and Johnson role out, updates and catchup
Explained Medicare and Medicaid regulations
Prior Authorization Representative
Shipping & Receiving Clerk
BWAY
January 2017 to July 2017 (Contract)
Customer Support
Processed order entries SAP, CRM, and MM for billing, production and inventory and distribution
Inputted invoices and bills of lading into ERP (SAP) System
Utilized Excel for expense spreadsheets, master bills of lading and product tracking
Assisted with optimizing carrier budget for shipping
Tracked, scheduled, and received shipments from sister companies
Manual verification of staging and shipments of live loads
KAO
Research Analyst
September 2016 to January 2017 (Contract)
Downloaded surveys into SAP
Compiled survey and study results
Certified study results
ATOS
Payroll Clerk
March 2016 to August 2016 (Contract)
Utilized SAP for timecard entry, release, and approval to the payroll system
Worked with SDM Ticketing System
Worked with US, Canada and Mexico payrolls
HR/Payroll Connection Support Specialist-Catholic Health Initiatives
August 2015 to March 2016
Worked with salaries and checking credentials for medical records
SAP Timecard Entry, release and approval to the payroll system ADP
Inbound call center support
Benefits-medical, dental, vision, spending accounts, retirement
Explained benefit amounts from paychecks and other deductions like retirement accounts
Worked with Kronos Account Group Setup, Kronos Timeclock setup and Timekeeping, ADP Account Setup, Workday use and setup
Excel 2010, Word 2010 for tracking and reporting
Outlook 2010 and Instant Messenger
GTIN Conversion Project Coordinator-Kroger (Ascendum Contractor)
November 2012 to June 2013
Logged and reported any user issues Kroger Mercury Project Management Dept.
Sent out mass mailings to suppliers and Kroger partners
Downloaded questionnaires and EDI information from suppliers
Scheduled suppliers to formulate plan for Case
Conversions of labels, pallets, and items Converted 12 digit Case UPC to 14 digit
Tracked 1World Sync Regulations
Created UPC's for CB Conversion Team and programming for the MDM project dbs
Worked with Oracle implementation team and Oracle forms
Worked for the Mercury Project Team and 1 World Sync
Coordinated between the EDI department and the Kroger Mercury Project Dept.
Created and reset user names, passwords, and permissions in SharePoint
Formulated groups and group permissions and team pages within SharePoint
Uploaded spreadsheets and word documents to SharePoint site
Created spreadsheets using Excel 2010 and Office 2010
Attended online meetings via Lync
Analyzed data and created VB queries within SAP BI/BO for downloading vendor information.
Worked with BO and Desktop Intelligence within an Enterprise System to view and formulate vendor and product data
Sometimes utilized Crystal Reports to run reports within
SAP
Wine Cellar
Shipping and Receiving Clerk
June 2006 to October 2007
Assisted with employee HR issues, such as vacations, days off, sick leave, shift changes
Loaded and balanced department budgets and verified expenses and inventory charges into Excel
Scheduled and staged shipments by collaborating with FedEx, UPS, USPS, and other local carriers
Entek Vibrations Systems
Customer Management Coordinator
January 2003 to January 2004
Executive administrator and receptionist for Customer Support, Sales, Operations and CEO
Managed 10-12 technical associates, including Operations Manager and 2 supervisors
Handled vendor management & negotiations on support contracts
Ran reports using Call Center Metrics such as AHT, SLA and Call Abandonment
Evaluated technicians utilizing KPI’s associated with product and technician’s specific talent
Performed and trained on contract administration, support, software and hardware
Formulated SQL queries in Clarify for call center reports per individual technician. Input times into Kronos system for payroll.
WPAFB-AFRL/PA
Office Support. GS-5
04/22-10/22
Internal Revenue-Covington Mail Room Support GS-04
03/2002-04/2002
WXIX-TV Channel 19
Late Night Engineer
Oct. 1982-Sept. 1997
WCIN Radio
Traffic and Continuity
1978-1980
Education
MS Computer in Programming
University of Cincinnati 2002
Second Bachelor of Legal Assisting and Accounting in Bachelor of Arts of Liberal Arts 1992
Cincinnati State College Dual Associates of Science Electronics and Lasers 1983
OSHA 10 Certification (State of Ohio) 2016
Adjunct Professor: Daymar College Medical Assisting 2010 worked with credentaling CNA and STNA
Substitute Technical Teacher: Great Oaks Vocational Collegeas 2007
FCC General Class License (2nd Class) 1983
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