Customer Service Loan Officer
Resume:
CURRICULUM VITAE
Okungbowa Osamagbe Frank
Marketer and Loan Officer
PERSONAL INFO
Phone
+234-810-***-****/805-***-****
**************@*****.***
www.indeed.com
Energetic,friendly sales marketer with 17+years of marketing and loan recovery experience.Extensive product knowledge and technically proficient in communication and modern sales marketing systems.Maintained and meeting 99% organization target in client recruitment.Proficient in Englich in convincing every potential client.Nigerian profetional marketer the current founder and managing director of a microfinance business.I am a vibrant, principled and diligent individual with the capability to work with others effectively and efficiently, with strong attention to details, accuracy, diligence and willingness to learn and develop professionally and work without much suppervision
Skills
* Customer Service
* Interpersonal communication Skills
* Marketing Skills
* Time Manegement
* Product and Brand knowledge
* Friendliness and Empathy
* Conflict Management
Experience
2019-02- Founder and Maneging Director
Present Open New World Multiventures
*Proactive and reactively assisting client with queries and
conplaints
*Maintained highly detaited loan product knowledge and
familarity with Forthcoming product releases.
*Advised clients on obtaining loans base on ability to pay.
*Led on general upkeep during working hours and after
closing,including maintaining clealiness,orgnizing shelves,
and projecting for the next workin day.
Key Achievement :Achieved a 99%cliect feedback score each month of
loan disbursement on flexible repayment.\
2007-03-
2018-12 Credit Officer
Lapo Microfinace Bank Limited,Ibadan,Nigeria.
*Assisted client with loan disbursement and training on how
to pay pack without default
*Created awareness to clients,pre-loan training,and introduce
them to the organization for loan disbursement
*Achieved 100% loan repayment recovery 2013-03(Promotion) Branch Manager
*Conflict Management among staff
*Created Strategies for loan recovery
*Led branch staff to loan recovery
*Accurately achieving 100% accuractly on daily cashbook
cashbook closure.
*Accurate, and timely in submition of bank reconciliation
statment
Key Achievement: *Achieved a 100% employer feedback in surpasing monthly
target.
Education
2003 Diploma in Banking and Finance
University of Benin,Edo state,Nigeria.
Certification
2017-13-17 certificate of participation by USAID MARKETS11
on Agricultural Value Chain Finance
-03
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