Customer Service Medical Billing
Resume:
Dorothy Moore
patient accounts mgmt rep
York, PA 17401
*******@*****.***
Reliable Customer Service Representative with extensive track record in medical billing, collections, banking, great
telephone experience with customers as well as corporate executives Core Strengths
Energetic work attitude
Sharp problem solver
Customer service expert
Invoice processing
Telephone inquiries specialist
Adaptive team player
Authorized to work in the US for any employer
Work Experience
Medical Biller/Collector
Dr Tomas Friedrich - York, PA
2017 to Present
Transmit claims via electronic submission and hard copy paper claims. Post payments to patient's accounts, send out monthly statements, follow up with insurance companies in regards to claims, maintain daily spreadsheet for deposits
patient accounts mgmt rep
Bergen Regional Medical Center - Paramus, NJ
April 2006 to September 2015
billed patient claims via electronic submission, followed up on outstanding claims via telephone and computer, prepared
documents to send to lawyers and insurance companies per their request, assisted customers in account balances.
Cross trained new employees. Worked as a team member performing other duties as required to keep the office going
medical biller/customer service
Pascack Valley Hospital - Westwood, NJ
May 1990 to January 2006
Submitting claims to insurance companies via electronic submission, resolving issues with clients and insurance
companies via telephone, fax and e-mail, scanning and indexing patient information into computer, assisting customers
via telephone with complaints, processed and applied payments to patient accounts after receiving payments from insurance companies.
Customer service/General accounting
Huffman Koos
July 1985 to August 1993
Riveredge, NJ
Computed accurate sales prices for purchase transactions. Generated sales and inventory reports in Excel with data
from a variety of sources, maintaining a 100% accuracy rate. Successfully interacted with customers and retail buyers to expedite orders. Accurately logged all daily shipping and receiving orders. Education
Computers
Bergen County Technical Schools
1970 to 1970
Skills
• Medical Billing
• Medical Insurance
• CPT Coding
• ICD-10
• Insurance Verification
• Medical Collection
• Medical Records
• Medical Office Experience
• Accounting
• Medical Scheduling
• ICD-9
• Hospital Experience
• Data Entry
Additional Information
27 years experience 1990 through 2006 Pascack Valley Hospital in Westwood NJ. 2006 through 2015 Bergen Regional Medical Paramus NJ. August 2017 through January 2020 Dr Tomas Friedrich York Pa. Numerous years of experience in billing, collection, customer and Insurance contact, scanning, indexing, postings payments etc.
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