Front Desk Receptionist
Resume:
Hashem Bazer Bashi
**** ****** *** ****, **********, VA, United States, 22304 571-***-****
******.**********@******.***
Professional Experience
Sam Auto Parts. Chantilly, VA April 2022 - Present Front desk receptionist
o Maintain accurate financial records by processing and verifying invoices, receipts, and payments o Greet and assist customers with a friendly and professional demeanor. o Address inquiries, provide information about products and services, and resolve any issues or concerns.
o Answer incoming calls and emails, directing them to appropriate departments or individuals. Handle scheduling and appointment bookings.
o Work closely with team members and management to ensure a cohesive and efficient work environment. Assist with other tasks and projects as required. PNC Bank- Merrifield, VA December 2022- February 2023 Teller
o Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. o Identify customer needs, provide information on new products ad services, and direct customers to branch representatives as needed.
o Helped assistant manager with administrative jobs. o Serves customers by completing account transactions. Verona Trading. Dubai, UAE October 2018 - November 2021 Sales associate/ Financial Analyst
o Calculate& analyze store’s retail profit& gross margins o Conduct daily and monthly store sales tax calculations o Guide customers and suggest suitable options
o Lead customers throughout the entire purchasing and payment procedures and answer questions to all inquiries
o Provide customers with information on discounts and bundle offers Education
Bachelors Degree in Finance and Banking August 2014 - June 2018 Arab International University (AIU), Damascus/Syria Skills
o Cash Handling
o Attention to Detail
o Customer Service
o Computer Skills: MS Office Suite, including Word, Access, PowerPoint, OneNote, Team, and Outlook
o Problem-Solving
o Multi-tasking
o Team Collaboration
Certifications
Certificate in Credit Risk Management (CRM) April 2016 Certificate in Bank Branch Management (CBBM) April 2016 Certificate in Intermediate Accounting (IA) July 2023 Languages
Arabic
English
References
Available and based upon request.
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