*************@*****.***
RI
Problem-Solving Skills
Reliable
Team Player
Ethical
Rapid and Adaptive
Effective cross function
communicator
Time Management
Bilingual
Critical-Thinker
Stepping Stones High School
Class of 2024
EDUCATION
SKILLS
ABOUT ME
Dynamic and dedicated professional with over three years of experience in customer service and hospitality, driven by an unwavering work ethic and a passion for embracing new challenges. A versatile problem solver equipped with a strong moral compass and a genuine compassion for others, I excel in creating memorable experiences and resolving issues with finesse. My curiosity fuels my desire for continuous learning, allowing me to adapt and thrive in diverse environments. Eager to bring my innovative spirit to new horizons, I eagerly seek opportunities that not only challenge my skills but also broaden my perspective and enrich my professional journey. WORK EXPERIENCE
REFERENCES
Phone: 920-***-**** Phone: +1-401-***-****
Culver’s Restaurant
Moises General Manager Taylor Stewart Board Certified Behavior Analyst English
Spanish
LANGUAGE
GIANNA ORTIZ
Walgreens Front End Crew Member
Pranzi Catering & Events Event Server
Created a safe and nurturing learning environment for clients ranging from 3 years old to 6 years old.
Clearly communicated and cooperated with BCBA’s to go over child’s progress along with a understanding of child’s needs and desires throughout sessions. Created a fun and active environment that entertained and stimulated the children. Managed entering appointment times for clients and providing the correct information for insurances along with following policy’s and procedures. Autism Care Partners Registered Behavioral Technician Contact t t Me
Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
Managed cash and credit card transactions accurately, reconciling payments at the end of each shift.
Delivered exceptional customer service by addressing customer needs promptly. Contributed to increasing clientele, by speaking about the versatility of what the company offers to meet client and guest desires.
Catered to clients and guest exhibiting desirable hospitality throughout all shifts. Proactively assist over 100 customers per shift by answering questions, providing merchandise expertise.
Meticulously operated POS system transactions, including credit, cash exchanges, returns, and refunds to ensure seamless and accurate, cash flow. Created a welcoming environment by greeting customers when entering the building, offering help, building conversion, and building customer relationships with company. Autism Care Partners
Marcela Aldana Event Coordinator
Pranzi Catering & Events
Phone: +1-401-***-****