Office Coordinator Data Entry

Mitzi Jackson

Office Coordinator

Address: Germantown, MD 20874

Phone: 202-***-**** - Email: **************@*****.***

Experience

Receptionist

November 2023 to August 2024

Tsymmetry - Washington, DC

•Answered phones professionally in accordance with organizational protocols.

•Answered questions about organization and provided callers with address, directions, and other

information.

•Greeted guests to determine nature and purpose of visit and directed or escorted to specific destinations.

•Opened conference rooms daily

•Walked suite to make sure there were no problems (lights, carpet, ect.)

•Weekly inventory of tonier, office supplies

•Waited on walk-in customers helping with laptop pick-ups, iPads, and cell phones

•Schedules conference rooms

Office Coordinator

October 2019 to July 2023

PEC - Germantown, Maryland

•Organized and managed office operations and procedures, including record keeping systems and filing protocols.

•Provided administrative support to the executive team through research projects or special assignments.

•Performed data entry tasks accurately with attention to detail.

•Handled meeting and conference room schedules

•Managed multiple conference rooms and guest space as well as PTO calendars

•Consistently identify, develop, and deploy process enhancements

•Maintained inventory and control the requisition and distribution of office supplies, kitchen supplies and

snacks and beverages

•Make travel arrangements

•Scan documents

•Identify office support issues, conduct rudimentary checks and testing of IT equipment, and report any

issues pertaining to technology equipment and office space

•Act as one of the primary contacts for building related issues,

•Created spreadsheets for data analysis and reporting purposes.

•Exhibited strong interpersonal skills to effectively interact with all levels of management, staff, clients,

vendors and visitors.

•Collaborated with department leads and senior management to coordinate operations and drive improvements.

•Proofread and edited correspondence, ensuring corporate writing guidelines were followed.

•Cleaned and organized office maintaining orderliness and reducing contamination.

•Answered phone calls in a professional manner; routed calls to appropriate personnel as needed.

•Greeted visitors warmly and professionally while providing assistanc when necessary.

Administrative Assistant June 2012 to July 2019 Brivo - Rockville, MD

•Screened incoming telephone calls, routing to appropriate personnel.

•Arranged for repairs for office equipment malfunctions.

•Searched for information in company databases or online to answer questions or resolve problems.

•Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to

needs.

•Opened, read, routed, and distributed incoming mail and other materials and answer routine letters.

•Organized monthly expense reports according to company policies and procedures.

•Built and maintained relationships with vendors and other external contacts.

•Greeted and screened visitors to direct to correct employee or office.

•Scheduled and confirmed appointments for clients, customers, and supervisors.

•Prepared conference and event materials, such as flyers, and invitations.

•Coordinated travel arrangements for employees and clients as needed.

•Processed incoming mail and distributed it to relevant departments or individuals.

•Learn to operate new office technologies as were developed and implemented.

•Used Microsoft Office Suite to create and revise documents and presentations.

•Answered telephones to give information to callers, take messages, or transfer calls.

•Maintained calendars and schedules to set appointments for management team.

•Scheduled conference calls between internal teams and external vendors or customers.

•Maintained office inventory by assisting with supply orders.

•Searched to find needed information, using such sources as the Internet.

•Made copies of correspondence and other printed material.

•Proofread documents for grammar accuracy prior to submission.

•Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel,

PowerPoint.

•Served as primary point of contact for facilitating operational and administrative inquiries.

•Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs

when equipment malfunctions.

•Assisted staff with computer usage.

•Collaborated with team members on projects to meet deadlines efficiently.

•Established professional and collaborative working relationships with company associates and external

parties.

•Always provided efficient and courteous service to customers.

•Troubleshot minor problems and reported larger technical issues.

•Focused on learning new skills and staying updated with industry changes.

•Participated in ongoing training to enhance own job skills and knowledge.

•Worked with coworkers to complete tasks.

Receptionist

March 2012 to May 2013

Jewish Council for the Aging - Rockville, MD

•Operated multi-line phone system efficiently while managing high call volume.

•Interacted with management and colleagues to resolve important administrative matters.

•Displayed pleasant and professional voice and demeanor, positively representing organization.

•Maintained office and faculty supplies to keep optimum stock on hand.

•Greeted visitors warmly and ensured they had a positive experience.

•Complied with privacy and confidentiality policies when communicating with callers and guests.

•Utilized Microsoft Office Suite to create professional documents for internal use or external distribution.

•Prepared outgoing mail and courier deliveries and sorted and distributed incoming mail.

•Delivered accurate phone messages to personnel with legibly written call-back numbers and names.

•Signed for incoming deliveries and notified employees of packages.

•Processed incoming and outgoing documents via electronic methods and systems.

•Transmitted information and documents to customers via computer and mail.

•Coordinated catering needs for meetings or other special events held onsite.

•Assisted with administrative tasks such as filing documents and copying materials.

•Checked visitors in and directed or escorted to appropriate departments and personnel.

•Kept reception and common areas clean and tidy, removing trash and straightening magazines and

couches.

•Updated contact lists regularly to maintain accuracy of information.

•Provided typing, word processing, and clerical support and assisted with special projects.

•Managed daily calendar appointments for staff members.

•Prepped meeting and training rooms for conferences and special events.

•Maintained various office or program records using secure filing system.

•Provided information about establishment, such as location of departments and offices, employees within

organization, and services provided.

•Developed effective working relationships with clients to ensure satisfaction with services provided.

•Handled frequent work process interruptions with flexibility and poise.

References

References available upon request

Contact this candidate