Medical Assistant/Phlebotomist
Resume:
Keisa D Whittle MA
*** ****** **. ********, **** 45215
************@*****.***
Objective
Seeking a Medical Assistant position where I can best utilize my experience and skills in a team based environment.
Summary of Skills
• Medical Assistant who is experienced in a medical office and pediatric inpatient setting with use of EMR, and a strong medical ethic.
• Specimen collection, processing, and shipping, proficient in drawing blood, performing immunizations and injections.
• Outstanding knowledge in using a computer, copier, fax, printer and telephone.
• Proficient operation of X-ray machine, EKG, and various other medical diagnostic equipment.
• Patient education, STD counseling, enthusiastic caregiver, patient/family focused
• Strong Oncology/Hematology experience, pre/post-surgical care and education
• CT, MRI, and surgery scheduling, HIPPA compliant.
• Excellent customer service for interacting with patients, staff, and the general public.
• Skilled in multi- tasking work. Optimistic and supportive in a team environment. Accomplishments
OSHA Compliance
• Properly disposed of daily biohazard waste in compliance with federal and local regulations Patient Advocacy
• Explained treatment procedures, medication risk, special diets and physician instructions to patients'
Patient Education
• Educated patients in regards to office policies, medical procedures, recovery measures and medication instructions
Physician Support
• Consistently praised by physicians for efficient assistance in patient processing handling and procedures
Quality Assurance
• Ensured and enforced medical office compliance with HIPPA and OSHA regulations for maximum quality and control
Vitals Testing
• Measured an average of 40+ patients' weight, height, body temperature, pulse rate, blood pressure and venipuncture daily
Professional Experience
Phlebotomist October 2016 to June 2018 Grifols Plasma Care
• Set up, disconnection, and operation of the automated plasmapheresis machine.
• Assistance in determination of donor suitability for the plasmapheresis process prior to venipuncture.
• Monitored donors and equipment used to ensure the health of donors and quality of products used.
• Educated donors on a proper diet to ensure a successful donation. Medical Assistant April 2011 to August 2016 Tri-State Urgent Care
• Collected and documented patient information.
• Assisted with phone calls and messages documenting all calls.
• Maintained exam rooms between patients, stock exam room supplies and equipment.
• Verified patient information, new medications and allergies.
• Medical Assistant March 2009 to March 2010
• Mason Obstetrics and Gynecology - Dr. Kathleen Bare
• Obtained insurance information, referrals, and precertification for testing.
• Tracked patient information and lab data and enter into electronic medical record.
• Prepared patients for their visit.
• Obtained and recorded patients' vital sings.
• Maintained exam rooms between patients, stock exam room supplies and equipment.
• Verified patient information, new medications and allergies.
• Educate patients on their medications and provide diet information.
• Performed preventive maintenance as needed.
Medical Assistant September 2003 to January 2009 Winton Hills Medical Center
• Collected and documented patient information.
• Assisted with phone calls and messages documenting all calls.
• Participated in the monitoring of patients with chronic disease.
• Provided assistance to RN or physician in coordination and completion of patient care plan. Medical Assistant August 2006 to December 2007 Cincinnati Hematology Oncology
• Collected and documented patient information.
• Assisted with phone calls and messages documenting all calls.
• Participated in monitoring of patients with chronic disease.
• Served as an associate on an interdisciplinary committee to facilitate care.
• Provided assistance to RN or physician in coordination and completion of patient care. Education
Diploma
Institute of Medical and Dental Technology 1999 References
Available Upon Request
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