Customer Service Representative

Elena Vazquez

Las Vegas, NV *****

**********@*****.***

+1-831-***-****

To obtain a challenging and rewarding position as an associate in an environment where I can utilize my skills and abilities to provide the highest level of customer service. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

TTEC - Nevada

January 2020 to Present

USAA banking specialist deposits debits disputes account management Call agent, emails, scheduling

Language Line Solutions - Monterey, CA

August 2017 to Present

I worked in all areas of office and customer service. Interpreting services transportation food and beverage. Also hospitality longstanding raises rewards. Office Assistant, emails, excel

Monterey Mystery Shopping - Monterey, CA

August 2015 to Present

Brand New Life Treasurer

1846 New Hampshire Ct. Salinas, CA 93901, 831-***-**** Customer Service Representative

Main Event Inc. Transportation Company

October 2012 to Present

Data Entry

Monterey, CA

March 2007 to January 2012

• Issuing of receipts, refunds, and credits due to customers.

• Resolving of customer complaints

• Compiling and maintaining reports and records

Hostess, Server, Bartender, Banquet Staff

Casa Munras Hotel - Monterey, CA

March 2000 to October 2006

700 Munras Avenue, Monterey, CA 93940, 831-***-**** March 2000-October 2006

• Assisted in all aspects of Hotel Operations, including: Hostess, Server, Bartender, Banquet Staff, Customer Service desk, House-keeping and Scheduler. Education

Associate Of Arts in Computer Analyst

Monterey Peninsula College - Salem, OR

Skills

• More than 10 years of experience in sales, hospitality and customer service.

• Excellent customer service skills; ability to work independently or as a team; self-starter.

• Skilled in computer applications; customer relations; multi-level phone etiquette; cash register handling; monetary processing; data entry; food and beverage handling.

• Microsoft Outlook

• Billing

• Filing

• Outlook

• Receptionist

• Scheduling

• Microsoft Office

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