Customer Service Front Desk
Resume:
Amber Gamble
Morgantown wv *****
***********@*****.***
************@*****.***
Seeking a dynamic role where I can leverage my multifaceted skills and talents to contribute proactively and foster continuous growth.
Authorized to work in the US for any employer
Work Experience
Head Housekeeper
Hotel M-Morgantown, WV
April 2021 to November 2023
Housekeeper: Delegated tasks, managed room cleaning, addressed customer complaints, and ensured timely room readiness for check-ins. Organized stock carts for daily use. Supervisor
Walmart-Kingwood, WV
June 2007 to January 2011
Started as an associate, promoted to supervisor within a month. Managed all price changes, transitioned to jewelry department, overseeing register, inventory, and security. Effectively delegated tasks during closing shifts.
Installer
A.M.H contracting-Newburg, WV
December 2005 to January 2007
Progressed from laborer to skilled laborer, then to installer. Managed measuring, cutting, and job preparation tasks. Emphasized initiative and self-directed work. Van pool coordinator
ABS Vans-Stafford, VA
July 2002 to October 2005
Coordinated a 56-van pool, managed records of riders and driving information. Independently handled 46 rental vans, collaborated with one associate, worked autonomously. Clerk
Stafford County Courthouse-Stafford, VA
April 2002 to June 2002
Handled phone inquiries, managed tax payments for county stickers. Moved to front desk, managed vehicle information for county stickers. Proactively secured the next job opportunity by accommodating a customer's urgent request.
Attendant
Gas and more-Reedsville, WV
February 2001 to December 2001
Managed daily operations, including running the register, closing procedures, customer service, inventory, and shelf stocking. Prioritized older inventory for freshness and optimized shelf stocking for label visibility.
Crew Member
Wendy's-Sabraton, WV
September 1999 to January 2001
Juggled customer service and closing procedures, showcasing effective time management. Handled waiting on customers, food preparation, closing duties, and operating the register with efficiency. Phone: 304-***-****
Education
Some college in General Studies
Fairmont State University - Fairmont, WV
August 2001 to December 2001
Skills
• .
• Rapid Learning Aptitude:
• Demonstrated an exceptional ability to quickly adapt to new roles and responsibilities, evident in my swift progression from an associate to a supervisor within a month at Walmart. .
• Diligent Work Ethic:
• Exhibited a consistent and industrious work ethic, consistently surpassing expectations in tasks and projects across various roles, such as overseeing all price changes and managing a high volume of responsibilities at Walmart.
• Proactive Communication:
• Proactively sought clarification and communicated effectively, fostering an environment where questions were welcomed. This trait played a pivotal role in my customer-facing positions, ensuring a high standard of service.
• Exceptional Teachability:
• Showcased a highly teachable attitude throughout my career, swiftly grasping and applying new concepts efficiently. This attribute facilitated seamless transitions between roles, such as progressing from laborer to installer at A.M.H. Contracting.
• Leadership and Delegation:
• Demonstrated strong leadership skills in roles such as a supervisor at Walmart and a housekeeper at Hotel M. Effectively delegated tasks, managed teams, and maintained high standards in customer service and cleanliness. .
• Organizational Skills:
• Proven organizational abilities in roles like coordinating a 56-van pool at ABS Vans and managing daily operations at Gas and More. Successfully handled complex tasks such as prioritizing inventory for freshness and implementing strategic shelf stocking.
• Time Management:
• Effectively managed time in high-pressure situations, as seen in my ability to juggle between customer service and closing procedures at Wendy's. Also, successfully handled large-scale responsibilities, including 10,000 price changes at Walmart.
• Customer Service Excellence:
• Consistently provided outstanding customer service, addressing inquiries and complaints at various positions, including Stafford County Courthouse, Hotel M, and Wendy's.
• Initiative and Autonomy:
• Demonstrated initiative and autonomy, progressing through roles like laborer, skilled laborer, and installer at A.M.H. Contracting. Independently managed rental vans and collaborated with minimal supervision at ABS Vans. ---
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