Delivery Driver Customer Service
Resume:
BIODUN DAIRO
Richmond TX *****
*****.*****@*****.***
SUMMARY
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
SKILLS
Dispatch Communication
Load Balancing
Tractor-trailer driving
Commercial driving
Order Verification
Goods Transport
Equipment Operation
Quality Assurance
Payment Collection
Delivery logging
EXPEREINCE
Delivery Driver 02/2022-09/2024
Providence Health & Services- HOUSTON TX
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Managed inventory levels during deliveries by verifying load counts against shipping manifests.
Utilized street maps to plan and determine most efficient routes.
Delivered rush merchandise on tight schedules to meet customer targets.
DELIVERY DRIVER 01/ 2020-01/2022
AMAZON -HOUSTON, TX
Transported and safely delivered items to prevent damage or loss.
Assisted warehouse personnel in packing orders when necessary.
Stayed up to date on changing local roads and construction areas that may affect routes.
Monitored fuel level throughout shift and refueled when necessary.
Checked tires for proper inflation before leaving on each route.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Inspected vehicles' condition, supplies and equipment before and after trips
DELIVERY DRIVER 5/2015-12/2019
UBER- HOUSTON TX
Participated in ongoing training to improve driving and customer service skills.
Safely transported passengers to their destinations, adhering to traffic laws and safety regulations.
Managed unexpected emergencies and route changes with calm and professionalism.
Greeted passengers and provided a safe and comfortable ride to their destination.
Organized vehicle maintenance and ensured it was up to date with all required certifications.
Monitored traffic conditions in order to plan the most efficient route for each passenger.
Provided customer service by answering questions, providing recommendations, and responding to feedback.
Always maintained valid driver’s license according to state regulations.
Notified customers of delays to decrease calls to support.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Provided excellent customer service, including assistance with luggage and answering queries about the local area.
Followed regular schedule of pickups for individual customers and groups.
Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
Drove shuttle buses, limousines or company cars to transport passengers.
Maintained strict compliance with safety rules for passenger and driver protection.
EDUCATION
MOLUSI COLLEGE
HIGH SCHOOLA DIPLOMA
9/2008
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