Ta-Quia Cullors
Calimesa, CA *****
*************@*****.***
High customer service standards / excellent team player Strong problem solving ability / Superior computer skills and telephone etiquette Resourceful and consistently meets and exceeds productivity goals Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Tsys - McDonough, GA
November 2020 to Present
Data entry
incoming calls
processed payments
Customer Service Representative
Sitel - Stockbridge, GA
September 2020 to January 2021
incoming calls
placed orders
data entry
Cashier
Wingstop - Beaumont, CA
May 2020 to July 2020
Cashier/ customer service
Answer incoming calls
Data entry
Cashier/Cook
Raising Canes - Beaumont, CA
October 2019 to May 2020
cashier
cook
Customer Service Representative
Low Cost Interlock - Riverside, CA
January 2018 to August 2019
Data entry
technical support
Retention Specialist
Chater communication - Palm Desert, CA
January 2016 to December 2017
Inbound calls
Building relationship
Sales
Tech support
Negotiations
Collections
Assistant Manager
Dollar General - Banning, CA
August 2015 to March 2017
Appointment Setter
Doctor Services - Palm Springs, CA
March 2015 to January 2016
Answer incoming calls
scheduled appointments
took messages
data entry
Customer Service Representative
Concentrix - Norcross, GA
May 2012 to December 2014
Responsibilities
Customer service
Data entry
Technical Support
inbound calls
Skills Used
Soft skills
Typing Skills
Communication Skills
Sales
Technical Problem solving Skills
Customer Service Representative
Alorica - Kennesaw, GA
September 2010 to October 2011
Responsibilities
Data Entry
Problem Solving
Accomplishments
Perfect attendance
Skills Used
Soft skills
Typing Skills
Communication Skills
Sales
Customer Service Representative
T-Mobile - Augusta, GA
December 2008 to June 2010
Responsibilities
Customer Service
Data entry
Sales
Problem Solving
Accomplishments
Perfect Attendance
Creating Wow Experiences
Skills Used
Soft skills
Typing Skills
Communication Skills
Sales
Technical Problem solving
billing Problem solving
Cashier/Customer Service
aramark - Atlanta, GA
June 2008 to November 2008
Responsibilities
Cash register
Floor Walker
Customer Service
Sales
Skills Used
Communications
Sales
handling money
Child Care Provider/Babysitter
williams family daycare - Banning, CA
Education
High school or equivalent
South Atlanta High School - Atlanta, GA
2000 to 2004
Skills
• Customer Service
• Call Center
• Customer Care
• CSR
• Customer Support
• Excel
• Microsoft Word
• Time Management
• Computer Literacy
• Childcare
• Babysitting
• Technical Support
• Typing
• Phone Etiquette
• Cash Handling
• Data Entry
• Assistant Manager Experience
• English
• Help Desk
• Organizational Skills
• Microsoft Office
Assessments
Customer service — Proficient
February 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.