Cyber Security Analyst

Bilal Haqqi

Houston, TX 281-***-**** *******@*****.***

EDUCATION

WGU – Western Governors University - Bachelor of Science, Cybersecurity and Information Assurance

CERTIFICATIONS

CompTIA PenTest+ CompTIA CySA+ CompTIA Security+ CompTIA Network+ CompTIA Project+ ISC2 SSCP

SKILLS

Network Access Control, Data Loss Prevention, Penetration Testing, Quality Assurance, IDS/IPS, Customer Service, Management, NIST & ISO Compliance, Security Information & Event Management (SIEM), Email Filtering & Monitoring, Incident Analysis & Response, Mitigation, Firewalls, Vulnerability Management & Assessment

EXPERIENCE

Houston Aviation and Weather – Houston, TX Jan 2020 – Present

Cyber Security Analyst, Tier 2

Monitor, detect, respond to, and mitigate 30+ security threats daily by utilizing industry standard tools such as Crowdstrike (EDR), Tanium, and Exabeam (SIEM).

Actively participate in cybersecurity audits and contribute to the review, modification, and implementation of cybersecurity policies and procedures.

Spearhead investigations into reported phishing attempts, swiftly analyzing and neutralizing potential risks to safeguard sensitive organizational data and maintain a robust security posture.

Produce reports on secure application usage, equipping the organization with practical guidelines and recommendations based on NIST and ISO guidelines.

Orchestrate robust email filtering mechanisms with Mimecast, blocking malicious content, and guaranteeing the secure flow of legitimate communications for over 2,000 end users.

Analyze, respond to, and apply the Incident Response (IR) process to threats from Intrusion Detection/Prevention Systems (IDS/IPS), Endpoint Detection and Response (EDR) and other security data sources.

Configure and execute simulated phishing campaigns, analyzing user responses and provided targeted training to enhance phishing awareness and reduce organizational risk.

Dillard’s – Houston, TX Dec 2015 – Jan 2020

Area Sales Manager

Supervised a team of 20 employees as Men's Department Manager ($6 million annually), overseeing day-to-day operations, driving sales, and ensuring exceptional customer service in a fast-paced retail environment.

Consistently surpassed monthly sales goals, leveraging strategic planning, effective team leadership, and a deep understanding of customer preferences to maximize revenue and profitability.

Developed and executed comprehensive merchandising strategies, resulting in visually appealing displays, optimized product placement, and increased customer engagement, driving sales growth.

Implemented effective inventory management practices, minimizing stock discrepancies, optimizing stock levels, and ensuring product availability to meet customer demand.

Led training initiatives for the sales team, equipping them with product knowledge, selling techniques, and customer service skills, resulting in improved employee performance and customer satisfaction.

Business Manager

Coached a team of 5 sales associates to achieve sales goals and provide exceptional customer service.

Oversaw day-to-day operations of a designated department that generated $1.5 million annually, ensuring merchandise presentation, inventory management, and adherence to company policies and procedures.

Sales Associate

Met personal sales goals and maintained strong visual merchandising of a department that generated $400,000 annually.

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