LaToya Gailey
517-***-**** ********@*****.***
Profile Statement: Looking for a remote position to help with Work, home life Balance. Able to work in a fast Pace environment.
Education
Davenport University December 17, 2020
Bachelor of science Health Service Administration
HLTH 211 Health Care Management
oStrategic planning, governance, leadership, change management, communication, human resource management, training and development, organizational development, financial management, ethics, project and contract management
HLTH 230 Health Care Laws and Ethics
oEmphasis on maintaining the highest legal, moral and ethical standards
HSAD 301 Cultural Issues in Health Care
oHealth Disparities Research, Cultural Case Study
MGMT 321 Organizational Development
oExamine application of psychology, sociology and social psychology to organizational management
HLTH 460 Health Promotion and Education
oWellness assessment, Wellness Planning, Promotion and Social Media
Lansing Community College May 2016
Associates Degree in Child Development Early Education
Skills & Certifications
Certified in Basic Life Support
Certified Nursing Assistant
Email Management
Time Management
Skilled multi-tasker
Professional Phone Etiquette
Appointment Scheduling
Oral Communication
Project Experience
Health Services Administration Practicum; Covid Cases September- December 2020
In this project we had to figure out how to keep our community safe. We researched effective ways to communicate with the community, keep them up to date on tracking information as well as developed a plan to help people stay employed.
EuroBiz2017 June 1027
We traveled to Europe, to study the healthcare related effects of their community. We learned how their health coverage is distributed, as well as developed diversity training.
We were able to visit 6 different countries, we developed problem solving skills, and effective ways to communicate in challenging environments.
Experience
Sparrow Hospital June 2019- Present
Surgery Scheduler
Collect insurance information, and Submit Prior Authorizations for Surgery
Communicate with Patients help with Scheduling
Email Management, Self-pace, Time management, Customer service
Burcham Hills November 2018- October 2020
Certified Nursing Assistant
Work as a team to develop daily care plans for the residents
Communicate/monitor the change/ health of each resident
Encourage healthy hygiene in all residents
Organizational Involvement
During Covid I worked hands on with the nurses to provide care for Covid Patients. Not only were we Essential caregivers we became safety sitters, housekeeping, food service, and so much more.