Customer Service Sales Associate
Resume:
Veronica Ortega
Detail-Oriented, Driven Sales Associate with Proven Track Record in Customer Satisfaction Rockford, IL 61102
**************@*****.***
A highly motivated and customer-oriented Sales Cashier with experience in maintaining excellent customer service standards, handling cash register operations, and safeguarding company assets. Possesses excellent verbal and written communication skills, good math skills, and problem-solving skills.
Authorized to work in the US for any employer
Work Experience
Slot Cashier
Spinning slots - Rockford, IL
January 2024 to March 2024
I worked night 8pm-2am I sat behind the desk served drinks to customers that walked in cleaned the machine every time a customer left sweapted mopped and closed the store had to count drawer before starting and ending
Cashier
Save A Lot - Rockford, IL
May 2020 to November 2023
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed.
• Processes return transactions.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
• Enters price changes by referring to price sheets and special sale bulletins.
• Discounts purchases by redeeming coupons.
• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
• Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed. Volunteer Work
Share Stuff, Salvation army - Rockford, IL
June 2019 to June 2022
Often went and volunteered as cashier, stocker, or anywhere I was needed for the day. Education
Ged
Belvidere High School
Skills
• Customer Service Skill
• Math
• Computer Skills
• POS
• Typing
• Customer service
• Serving
• Cash handling
• Cash register
Languages
• Spanish - Fluent
Certifications and Licenses
Driver's License
August 2023 to February 2028
Additional Information
I'm a people person and bilingual. I'm a Christian and God loving all around. I tend to attract people's attention from my joyful attitude.
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