Service Coordinator Social

Evelyn Moore

**** ********** ****** ******, ******* 3660 *****@***.*** 251-***-****

HUMAN SERVICE PROFESSIONAL

Professional who strives to enhance the lives of people in the community. I have over 20 years of social service and service coordinator experience protecting vulnerable families, making important decisions regarding the welfare of children and adults and gathering legal documentation. I am organized, trustworthy, focused, goal oriented with an adaptive personality. I possess strong analytical and problem-solving skills, and can effectively manage multiple projects in a dynamic environment. WORK EXPERIENCE

10th Grade US History Teacher 01/20 – 05/24

Mobile County Public School System

● Creating a curriculum

● Grade tests and papers

● Serve as a mentor, adviser, tutor or coach

● Develop research assignments to encourage and engage the students

● Establish learning objectives to satisfy state and federal education standards

● Communicate with parents and guardians of over 200 students to advocate at home learning when not on school grounds

● Facilitate students success and academy growth by implementing interactive curriculums to develop interpersonal skills

● Promote and safe clean classroom environment conducive to individualize and small-group needs

● Prepare, duplicate and collated teaching materials to help students better understand learning concepts Service Coordinator 02/99 – 09/19

Volunteers of America Mobile, Al

● Evaluates the needs of clients from the ages of 17 to 65+

● Helps clients set immediate and long-term goals

● Exhibits a positive and encouraging demeanor in the presence of clients to help lift their spirits

● Creates specific action plans to improve clients' overall well-being

● Assessed patient needs, create treatment plans, monitor and evaluate services offered, review medical documents and facilitate communication between patients and their clinicians

● Supports clients in adjusting to life changes, such as illness and unemployment

● Assisted clients in their correspondence with government agencies, such as benefits and employment sources

● Located and referred clients to neighborhood resources, such as child care and food assistance programs

● Immediately reported critical and emergency situations, such as abuse, to the appropriate authorities

● Manage symptoms, provide emotional support, guide treatment, and offer additional information to patients and families

● Responsible for interdisciplinary collaboration and coordination with medical staff, pharmacy, and caregivers

● Ensure all discharged patients receive necessary services, resources, and referrals for continued care

● Develop, implement, and maintain all policies, procedures, and standards for case management

● Lead team of case managers and social worker

EDUCATION

Master of Science in Human Service

Lubbock Christian University

(GPA 3.48)

Bachelor of Science in Human Service

University of South Alabama

(GPA 2.96)

SKILLS Documentation Outlook Patience Organization Critical thinking Cultural competence Identifying medical problems Counseling Problem-solving Trainer Data entry Case management Payroll

Patient advocacy Community development Systems management Customer Service Receptionist Filing Employee schedules Programming planning

& evaluation

SOFTWARE

Windows Excel PowerPointOut Word

WordPerfect Canva Outlook

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