Customer Service Social Media
Resume:
Jayden Prater
Stone Mountain, GA *****
****************@*****.***
Seeking a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others.
• Strong Interpersonal Communication Skills • Good knowledge of Microsoft programs
• Excellent Customer Service Skills • Strong verbal communication and writing skills. Work Experience
Post Production & Packaging
Sozo Health - Warren, MI
May 2022 to June 2023
· Maintain daily harvest.
· Responsible for defoliate and separation of the product from the plant trash.
· Product trimming, packaging and scanning for store sales. Track/Trace Customer Service (WFH)
Federal Express - Novi, MI
October 2021 to May 2022
· Answering Customer Service calls for late package inquiries.
· Escalate untraceable packages for further investigation.
· Maintaining email inquires by following up with customer emails. Facility Security Agent (Unarmed)
Five Star Security - Detroit, MI
June 2019 to September 2021
· Secure 3 building locations nightly
· Log incidents report
· Report suspicious activity.
· Manage multiple surveillance cameras from each location. TSA Greeter/Pre-Check Sales
Prospect Staffing - (Det. Metro Airport) Romulus, MI January 2019 to June 2019
· Ensure travelers are in the correct TSA checkpoint line
· Checking Boarding passes to confirm Travelers with Luggage
· Responsible for answering questions from the traveler or pointing them in the right direction
· Responsible for informing Travelers about TSA Pre-Check advantages and signing them up. Technical Skills: Microsoft Office Suite (Excel, PowerPoint, Word) Google Analytics. Social Media Savvy
Interest: Community service, music, photography, Gaming, & Sports Education
Business Admin
Eastern Michigan University - Ypsilanti, MI, US
Present
College Prep
North Farmington High School - Hill, MI, US
June 2018
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