Accounts Payable Tech Ii

Andrea Arredondo

***** ******** **** *** **, Albuquerque NM 87123 505-***-**** ********.**@*****.*** Assessor Tech II, CCSR Agent, Payroll, Accounts Payable/Receivable specialist with 15 years of professional experience. Dependable, organized, self-motivated team player that is eager to learn and grow. Great work ethic and stives to not only meet but exceed quality and metric expectations all well being able to maintain the ability to learn and adapt new process quickly and effectively. Strives to build and maintain relationships with colleagues and to provide excellent services to clients. I am eager to make a difference and grow.

Tools

Competent and demonstrates knowledge of Microsoft Word, Microsoft Office, Microsoft Excel, ASPEN, Salesforce, YESNM, ITOC Services, OMINCAID, Intraviewer, AWS, IAAO, Experience

ASSESSOR TECH II BERNALILLO COUNTY ASSESSORS 6/2023-05/2024

·Assisted the residents of Bernalillo County with information regarding their business personal property.

· Went out to businesses and educated them about business personal property

· Reached out to businesses and advised them of their noncompliance with the county and advised them how to get back into compliance.

· Not only did I communicate with business owners I also communicate with CPA’s and worked one on one with them regarding the yearly report.

· I would calculate the estimated personal property tax and provide it to the business owner and or the CPA.

· I would advise them of the documentation that will be needed to complete the yearly report

· I would go through businesses tax information to ensure that all businesses were reporting correctly

· During our down time I would go through the businesses in the Bernalillo County area and make sure that they were in our system, and I would then reach out to them and advise them that they have now been picked up by the county and explain to them what will be expected of them from then on.

· I also assisted on our Cannabis project

· I would make sure that all business accounts were up to date CCSR AGENT PRESBYTERIAN CENTENNIAL CARE 10/2022-04/2023

·Assisted Centennial members with navigating through their insurance

· I would assist members in filing a grievance when needed, and would follow up with them if/when there were updates or if a determination was made.

· Check to see what is covered with in their plan, as every centennial plan is different

· Communicate with DentaQuest to check their dental coverage and to check on claims

· Communicate with Versant to check their vision coverage and to check on claims

· Our goal was to provide the residents of New Mexico, that had centennial care, with the best customer service and to educate them on what their insurance offers. CCSR AGENT ACCENTURE 10/2021-06/2022

· Assisting with the application process for benefits

· Providing an explanation as to why the determination of benefits was made

· Assisting individuals recently released from incarceration in obtaining benefits and assistance with continuing their case.

· Checking the OMINCAID portal for the correct coding of a clients Medicaid benefits.

· Disputing the end and or start dates in OMINCAID

· TPL removals or corrections

· MCO changes

· Documenting every action that was done on a client’s case in detail

· Assisting in filing a Fair Hearing for clients when they felt the determination was unjust.

· Assisting with password resets for the YESNM portal

· Assisting clients with uploading documents to their YESNM account

· Explaining the income guidelines and the FPL by percentages

· Making sure that every client information is accurate updated

· Keeping up with all required trainings both from NMHSD and Accenture. ACCOUNTS PAYABLE/RECEIVABLE B&H WHOLSALE 08/2018-11/2018

· Responsible or inputting all accounts payable and receivable data

· Making sure that all POs were accurate

· Verify and post all receipts

· Resolve any discrepancies

· Posted all transactions and invoices.

· Maintained a meticulous record of all outstanding payables

· Made sure that our petty cash balanced out and where it went throughout the day · Made sure that the store register balanced out every evening.

· Contact vendors that had any outstanding balances CCSR AGENGENT FARMERS INSURANCE 07/2017-10/2017

· Provided quotes for perspective clients

· Went over client’s insurance to make sure they had the best coverage and that they were not overpaying

· Processed insurance claims for clients and made it as easy as possible in a difficult situation.

· Assisted the MVD with information that was requested from our end ASSISTANT IN MAGAMENT/TEACHER LA PETITE ACADEMY 01/2007-07/2017

· Responsible for the upkeep of the children’s files

· Balancing the state check that would come from CYFD

· Distributing payment from CYFD for daycare contracts and for foster families

· Making sure that teachers had their lesson plans up today and were following daily plans

· Going over the teacher’s individual lesson plans for each child with the family if requested

· Making sure that all state regulations were being followed

· Responsible for collecting all information for the Federal Food Program and making sure that every meal met the requirements of the FFP

· Kept track of all employees training and CPR and 45 Day course

· If employees were missing training, I would make sure that I provided them with the material and information so that they could get into compliance

· Maintained a 3 Star center and then assisted in going from a 3 Star to an Accredited Center.

· Maintained a family friendly center where the parents felt comfortable leaving their child in our care during their workday.

· Maintained and open-door policy so that all their concerns/worries were addressed and handled with the upmost care

PAYROLL/ACCOUNTING CLERK NEW MEXICO DEPARTMENT OF LABOR 12/2004-4/2006

· Responsible for collecting and DOL timesheets

· Contact employee if time sheet was incorrect or not enough PTO/SICK leave

· Manually key in everyone’s timecard 3 times for accuracy

· Responsible for distribution of paychecks to each office

· Filing and inputting correct information on PO’s

· Putting all PO’s on correct spreadsheet

· Reported and returned any errors on PO’s that were incorrect Key Qualifications

· Ability to defuse situations that have escalated

· Ability to work under extreme pressure, work on multiple projects and be able to meet deadlines

· Able to navigate the following systems: ASPEN, SalesForce, OMINCAID, ITOCServices, YESNM, AWS.

· Over 15 years of customer service support

· Thorough knowledge of written English, grammar, spelling, vocabulary and PC skills

· Ability to navigate and muliti-task well providing accurate information

· Able to complete work within required time frame

· Ability to take influx of inbound calls to assist with a variety of customer service inquiries

· Excellent customer service

· High Volume workload

· Able to meet and exceed quality expectations

· Attention to detail

· Self-motivated

· Strong computer skills

· Strong analytical and problem-solving skills

· Reliable and dependable

· Positive attitude and outlook

· Able to communicate written and verbally efficiently

· Eager to learn and become knowledgeable in any subject or situation References

Available upon request

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