PROFESSIONAL SUMMARY
Experienced, hands-on, lead-by-example quality professional, managing quality systems in the steel making, manufacturing / processing / fabrication and distribution business. Successfully developed, implemented and effectively maintained quality management systems at corporate and local levels. Experience in ISO & IATF PPAP, APQP, 8-D, FEMA/PFEMA and Statistical Data Analysis. Customer Satisfaction & Vendor / Supplier Evaluation. Certified Lead ISO 9001:2015 Auditor. In addition, managed Safety, EHS and RISK programs (Including Hazard Assessment), Nuclear Suppliers / Supply Chains & Construction Projects while maintaining Federal Regulatory Compliance. Managed AISC & AWS coded welding programs, including welder certification. Metallurgical Analysis & Evaluation including NDE inspection analysis. Certified HACCP Manager and SQF Practioner. Successfully registered nineteen facilities to the ISO 9000 standards. Independent Quality Management System Auditor & Consultant.
PROFESSIONAL EXPERIENCE
February 2023 to Present
ProAmpac, Hanover Park, IL
Quality Manager
Certified HACCP / SQF Practitioner
Lead Internal QMS Auditor
ISO Management Representative
Quality and Food Safety Program Facilitator & Compliance Trainer
--Manage Quality and Food Safety Programs to Support SQF and ISO Certifications
--Manage Lab and All Product Testing with 8 Direct Reports
---Manage Corrective Action program effectively
---Address Customer Complaints using 5-W, Root Cause
---Develop Product Inspection/Testing to address New Customers or Customer Complaints
*Successfully Maintained SQF Certification Passed SQF Audit w/Score 98%
*Successfully Maintained ISO 9001:2015 Certification Passed ISO Audit w/ No Non-conformances or Findings
*Established Material Review Board to consistently disposition hold material within 24 hours.
*Reduced customer claims by 28%
July 2020 to January 2023
New Wincup Holdings, West Chicago, IL
Manager of Quality and Safety
Certified HACCP Manager / SQF Practitioner
Lead Internal QMS Auditor
ISO Management Representative
Quality and Safety Program Facilitator & Compliance Trainer
Chief Environmental Officer & EPA Rep
--Maintain Quality and Safety Programs to Support SQF Certification
--Manage Lab and All Product Testing
---Manage 4 Direct Reports
---Address Customer Complaint using 5-W, Root Cause
---Develop Product Testing Programs for New Customers
---Quality Achievements to date:
*Achieved HACCP Manager Certification in 30 days
*Certified SQF Practitioner in 30 days
*Revised SQF Program & Prepared Facility to the SQF 8.1 Edition 2020
*Revised SQF Program & Prepared Facility to the SQF 9.0 Edition 2021 & 2022
*Successfully passed 3 SQF Audits in 24 months, with an average score of 94.5
*Improved Customer Claim Response and Closure Times by 45%
*Updated Calibration Program for Lab Testing Equipment & incorporated traceability to NIST
---Manage Safety Program and Establish Annual Safety Goals
---Manage Incident Investigation and Root Cause
---Facilitate All Safety and Compliance Training
---Safety Achievements to date:
*Reduced Recordable Injuries by 35%
*Reorganized Incident Reporting Process to improve efficiency
*Currently Revising Lock-Out/Tag-Out
---Manage the Environmental Program
---Environmental Program Achievements to date:
*Successfully Prepared & Submitted Self-Monitoring & Test Data to support EPA Clean Air Permit
*Successfully Prepared & Submitted Self-Monitoring & Test Data to support EPA Waste Water Permit
*All Required reports and self-testing information was submitted on time and No Penalties
January 2018 to June 2020
SIEGAL STEEL COMPANY STEEL WAREHOUSE OF ILLINOIS, Chicago, IL
Manager of Quality and Safety
Lead Internal QMS Auditor
ISO Management Representative
Quality and Safety Facilitator
Successfully Completed GAP Analysis and Updated QMS Program and Processes to ISO 9001:2015
Completed Back to Back ISO Audits by Registrar with Unconditional Approval & No C/As or Findings.
Effectively Maintaining ISO 9001:2015 Certification & Registration
Updated Gage Calibration Program to Improve Traceability
Reestablished Approved Vendor Evaluation & Revised Criteria for Steel & Non-Steel AVLs
Successfully Revised Current QMS to be IATF 16949 Compliant
Updated Critical Supplier Credentials
Successfully Completed Internal QMS Audit of PISW Facility
Developed & Implemented Employee Engagement Initiatives
Safety Achievements:
oSuccessfully developed and implemented EAP for COVID-19 -w/zero Employees Infected
oImplemented New Corporate Training Initiatives & Schedule to Improve Awareness & Reduce
oAccidents including Incident Reporting and Documenting Near-Misses
oAchieved New Safety Goals- “0” Recordable Accidents-213 Days (September 2018), 415 Days (November 2019),174 Days (May 2020)
oImplement Ongoing Hazard & RISK Assessment
oRevised and Updated E H & S Program
March 2008 to December 2017
METAL PROCESSING CORPORATION (MPC), Gary, IN
Manager of Quality and Safety
Lead QMS ISO 9001:2015 Auditor
ISO Management Representative, Project Manager, Training Facilitator
Liaison to City of Gary and GLI complex, USS Environment Business Comm. Rep.
Quality Achievements:
oSuccessfully Achieved Certification to ISO 9001:2015 w/ Unconditional Approval-No C/As
oCompleted 9th Straight ISO Audit by Registrar with No Corrective Actions
oImplemented an Effective Corrective Action System with Strong ROOT Cause Analysis
oSupported w/ 8-D Problem Solving (5Why, Cause & Effect) and Statistical Data Analysis
oUsing KPI and Statistical Data to Identify & Predict Patterns and Distributions
oDeveloped and Implemented Transition Plan to the New ISO Standard
oDeveloped and Implemented RISK Management Process
oIdentified Context of the Organization, Internal and External Parties
oDeveloped and Maintained Effective Internal QMS Audit Program
oDeveloped Process FEMAs to Identify, Manage and Eliminate RISK
oCompleted three Internal QMS Audit cycles in six months
oCompleted four Management Review cycles in eleven months
oCompletely Revised QMS to align with the New ISO standard
oDeveloped and Facilitated All Quality Training for Management, Admin and Plant
oSuccessfully Completed EG Accredited Lead Auditor ISO 9001:2015 Training
Safety Achievements:
oSuccessfully Completed Seventh Straight year with No Loss Time Accidents-LTAs
oMaintained Safety Awareness Reducing Accidents by 25%
oDeveloped and Facilitated All Safety Training
oDeveloped Pre-hire and Post-Accident Protocol with OH clinic Reducing Costs by 35%
oDeveloped Hazard Assessment Process and RISK values
oDeveloped Safety Incident Investigation Report System
Facility Achievement:
oDeveloped Security Camera System to Reduce Issues
oRenovated Shipping Office and Updated All media Improved Efficiency 65%
oManaged New Equipment Installation Projects
oConstructed New Plant Locker Room and Access – Utilize Space and Improve Morale
oRedesigned Plant Lunch and Washrooms to Improve Morale
oDesigned receiving office along with all new media Improved Efficiency 70%
oStream-Lined Purchasing of Non-MRO and Office supplies
oDeveloped Supplier Assessment and Established Special Pricing with Suppliers
oRenovated Main Office four times and Updated All Media
July 1977 to March 2008
RYERSON STEEL (InRyco, JT Ryerson & Son), Chicago, IL
Ryerson – Brite Line, Chicago, IL-Stainless, Aluminum, & Carbon Coil Processing Division
InRyco (Sub of Inland Steel & RYERSON) Nuclear Construction Div.
Bedford Park, IL; Melrose Park, IL; Concrete Reinforcing Division-Plant & Various Nuclear Sites
Quality Manager / Lead Quality Assessor / ISO Management Rep.
Safety Manager / Admin. Manager / Project Coordinator
Implementation and Maintenance of the Ryerson Quality Mgmt. System.
Maintain Compliance to ISO 9001:2000 Standard for facility.
Internal Quality System Audits, schedule, assign, complete and report.
External Quality Audits of suppliers and subcontractors, schedule, assign, complete & report.
Vendor Evaluation, Assessment and Approval.
Develop Corrective, Preventive and Continual Improvement Actions.
Customer Satisfaction Survey and Assessment.
Calibration -establish accuracy, frequency, schedule gages and maintain traceability to N.I.S.T.
Defense Priority Allocation System - DPAS
Nuclear Stand. IOCFR 21/50 APPDX B/ ANSI.N45.2/NCA-3800/ASME-Sec. III
Established & Coordinated JTR-Chicago Complex Nuclear Q.A. Program
Audited U.S. Mill Sources for the Corporate Approved Vendors List –Nuclear
Managed & Coordinated Customers Nuclear Requirements, Inspections, Audits
Managed All Critical Requirement (Nuclear) Orders & Verified Requirements
Initiated and Approved All C/R Inspections, Paperwork Including CMTRs
Develop Control Plans and Advanced Product Quality Planning- APQP.
Product Part Approval Process - PPAP
Develop Potential Failure mode and effects analysis - F.M.E.A.
Evaluate and coordinate facility training
Identify, Develop, Coordinate & Facilitate All Training as required or needed.
Supplier Claim Disposition, Approval.
Facilitate Action/Impact Teams, Mgmt. Review, and Project & Quality Mtgs.
Liaison between ext. divisions, customers, suppliers, ISO registrar.
Develop & maintain quality and continuous improvement plans.
Oversee safety program, coordination and safety committee.
Oversee office and building/grounds maintenance.
Project manager for Office and Plant Improvements.
Accomplished record setting tonnage goals for coil processing facility 2003 and YTD (150,000) ton by streamlining customer requirements available.
Reduced tons rejected versus tons shipped to .004% YTD average by informing plant employees of errors made versus customer expectations.
Used formal quality discussions process with employees responsible to document and record error and receive suggestions/feedback to prevent reoccurrence.
Improved customer satisfaction by 28%.
Initiating an internal quality survey program that would allow quick completion of five key topics and an area for specific comments.
Educated customers on material product characteristics and facilities capabilities.
Increased interaction between customer’s work force and plant employees by hosting tours and bringing teams into customer’s locations to set agendas.
EDUCATION
Candidate for Associates Degree, Moraine Valley Community College Palos Heights, IL
High School Diploma, St. Rita of Cascia High School Chicago, IL
CERTIFICATION
ISO Lead Assessor. Qualification – ISO A4252. Certificate No. 21019512
Certified Lead ISO 9001:2015 Auditor (Explar Global) - (2016); Oriel STAT A Matrix
Certified Lead ISO 9001:2015 Auditor - (2013); Oriel STAT A Matrix
Certified Lead ISO 9001:2008 Auditor - (2010); Oriel STAT A Matrix
Certified Lead Assessor ISO 9001:2000 - (2007); ABS Consulting Inc.
Certified Lead Assessor of Quality Systems - (1994); Perry Johnson Inc.
Completed Metallurgical Course - (1989); Illinois Institute of Technology (Chicago, IL)
Certified Internal QMS Auditor - (1987); N.C. Kist & Associates. Inc.
Q.A. Lead Auditor. Qualification – ANSI N45.2.23
Q.C. Inspector Level II. Qualification – ANSI N45.2.6 Sect. 3.1.2
Q.C. Inspector Level II. Qualification – ANSI N45.2.6 Sect. 3.5.
PROFESSIONAL MEMBERSHIP
American Society for Quality
ATTRIBUTES
Strong work ethic, leader by example, hands-on, responsible, reliable, self-motivated
Solid Management, Organizational & Planning Skills
Sound Decision Making Capabilities, Logical
Great People Skills – Team Player, Experienced Liaison
References shall be furnished upon request.