Human Resources Data Entry

Meredith Laday

832-***-**** *******@*******.*** Beaumont, Texas 77713

Objective

Detail-oriented worker with over 25 years of experience in customer service, time management, organization, data entry, and analytical and critical thinking. Possessing the ability to multitask systems, attention to detail, medical terminology, healthcare experience, and accuracy. My A.A. in Business Administration will assist in my effort to be an asset to the company.

Experience Medical Representative/Provider Beaumont, Texas

June 2024-current

·Assist and provide quality care to patients depending on their specific healthcare needs

·Authorized representative to make decisions for individuals in their best interest on their behalf

·Process personal information on behalf of the patients

·Maintain provider database and communication

·Keep medical care, providers, medication, pricing, and other information up to date

·Be an intermediary for patients to complete tasks for the clients according to network problems and recommend options based on the needs of the patient

·Check and inquire about claims, benefits, medical/dental/vision, and policies

·Provide mediation and meals

Mail Handler/Supervisor, Houston, Texas

United States Postal Service P&DC, March 2008-May 2024

·Processing mail volume, supervising and training over 25 employees, analyzing data, planning operations, documenting time and attendance, and resolving employee disciplinary actions

·Maintaining radio communication, data entry alpha and numeric, copying, scanning, typing, and filing

·Operated various types of equipment; computer scanning equipment, addressographs, optical character readers, and barcode sorters.

·Collaborate with workers and managers to solve work-related problems

·Assess the training needs of staff and provide appropriate instruction

·Resolve personal problems, complaints, or formal grievances when possible, or refer them to the proper channels and or levels for resolution

·Plan work schedules and assign duties to maintain adequate staff for the effective performance of activities and response to fluctuating workloads

·Estimate material, manage time, and staffing requirements for any given project

Outbound/Inbound Clerk, Houston, Texas

Old Dominion Freight Lines, April 2001-April 2008

·Managed a staff of over 60 employees

·Performed clerical and administrative support for the third-shift warehouse operations

·Answered phones, typed, filed, monitored office supplies, scanned, faxed, copied, and printed as needed

·Gathered, collated, and prepared documents in a timely and accurate manner

·Generated orders in SWMS, analyzed data, entered data, planned operations, checked in drivers, entered, coded, and scanned billing invoices

·Recorded incoming and outgoing freight in the company database in spreadsheet format

·Monitored and recorded daily statistics to correct errors and inconsistencies

·Calculated account receivables, documented manifests for trailer distribution, dispatched and improved quality control of the drivers

Education

Associate in Arts (A. A.) Foundation of Business Administration, Houston, Texas

University of Phoenix, August 2012

Relevant Coursework

·Cultural Diversity, Critical Thinking, Essay Writing, Financial Accounting, Business Communication, Business Information Systems

Coursework Towards Associate in Arts (A.A.) Criminal Justice, Prairie View, Texas

Prairie View A&M University, June 1996

Relevant Coursework

·Psychology, Sociology, Algebra

Certifications

Honor Society Certificate of Success Material

Microsoft Discipline Research Certificate of APA Materials

Certificate of Training Certificate of Technology for MS Office Materials

Skills

Data Entry Alpha/Numeric Excel Spreadsheets

Windows PowerPoint

Google Suite SharePoint

Microsoft Office AI/VIP Solutions

Databases SAP/ERP

Call Center Communication

Contact this candidate