Customer Service Data Entry
Resume:
AMY L. KOPECKI
Port St. Lucie, FL 34952
***********@*****.***
OBJECTIVE
I am looking to obtain a full time employment position within my career skill set. I am open to expanding my horizons and experiencing a new environment to grow . If given the opportunity, I would like to provide your company with excellent professional and administrative support.
EXPERIENCE
Phone Company, Inc.
2705 Blacklake Place
Ste. 100
Philadelphia, Pa 19154
04/2005 to 09/2014
Chief compliance and security officer
Office manager
Internal operations assistant manager
Customer service agent and data entry Clerk
I held many positions within this company over my years there. Responsibilities included general office duties, customer service representative, e-commerce Payment Processing, Administration operations management and bookkeeping. I grew within the company and became responsible for the implementation and management of the payment card industry data security standards and compliance. Also responsible for creating, implementing, and management of all on-site security as well as writing and enforcing all employee policy and procedure, internal Technical and network support and overseeing 70 to 100 plus employees on a daily basis.
EDUCATION
Regional High School 1999
Obtained High school diploma
Roxborough High School 1994 to 1998
PROFESSIONAL QUALIFICATIONS
10 + years of experience in data entry, administrative support and customer service.
7 + years of experience in the processing and record-keeping of telecommunications and e-commerce payments.
5 + years of experience in the implementation and management of internal company operations.
1 + years of experience as a payment card industry professional.
Proficient in the written and spoken word as well as in general office prioritization, organizational and managerial skills.
Proficient in Microsoft Office Suite knowledgeable in Powerpoint, knowledgeable in QuickBooks, knowledgeable, proficient in some areas, of internet technology and network components and support.
Certifications include qualified retirement plans Administration and management certification issued 2002. Payment card industry professional certification issued 2013.
Contact this candidate