Accounting/HR/Documentation

JADEN TAYLOR

Quality Control Specialist

*************@*****.*** 917-***-**** Atlanta, GA

WORK EXPERIENCE

Independent Options and Equities Finances

Trader

Independent/Self-Employed

*/** - ******t Atlanta, GA

Quality Specialst/Quality Inspector

StockX

02/23 - current Atlanta, GA

Conducted quality control audits and assessments on product to ensure operational effectiveness using company SOP Collaborated with cross-functional teams to identify and address quality issues while implementing necessary corrective actions Conducted 28,000 Fault Tree Analysis on product failures, identifying root causes which reduced product defects by 32% during the testing phases

Assistant Manager

The Burger Bistro ATL

8/22 - 1/23 Atlanta, GA

Tracked inventory, handled customer concerns, led group meetings for conflict resolution and debriefing what the tasks were for the day

Empowered the team to drive sales by 6% through greater personalization of the customer experience, creating sales initiatives, and building team morale

Updated and authored new procedures in store with 100% team member buy-in and participation

Awarded a 92% customer feedback score by heading customer relations, addressing customer needs, and resolving disputes Handled 100% of cash, gift cards, and refunds

Managed, as lead cashier, all shift requirements and assignments, reducing no-shows by 17%

Assistant Manager

ATL Blu Water Seafood

6/19 - 8/22 Atlanta, GA

CAREER OBJECTIVE

A dedicated and detail-oriented quality

control professional with 5 years

experience in inspection, leadership,

effective communication, and problem

solving. Seeking an opportunity to

exercise skills in data management,

billing, operations, and any other

needed skillset while contributing to

the overall success of the organization.

EDUCATION

Associate of Applied Business

Business Management with

Human Resource Specialization

West Georgia Technical College

January 2020 - December 2022

Atlanta, GA

SKILLS

QC SOP

Oral Communication

Problem Resolution

Customer Service

Microsoft Excel

Time Management

Microsoft Word

Microsoft Powerpoint

Microsoft Outlook

G Suite

Written Communication

Quick Learner

Computer Literacy

Management

Public Speaking

Adapted to pandemic practices, signing on with DoorDash and UberEats, maintaining 75% of revenue during April 2020 Encouraged a positive, collaborative environment for front of house workers, resulting in a 5% in staff turnover and 200+ hours per years saved in on-boarding time

Generated regulations and safety standards checklists and reminders, posting them in staff areas, resulting in 0 policy violations and 99% on health inspections

Appraised equipment and kitchenware needs, ordering replacements and repairs, resulting in 0 instances of equipment malfunction during operating hours

Exceeded sales targets by 11% by understanding diner preferences and recommending high-margin menu items

Provided welcoming and prompt customer service while tending to 12 tables and turning tables within 30 minutes of customer seating

Attended to customers in waiting area, offering complimenatary appetizers to anyone waiting for more than 30 minutes Spearheaded restructuring of menu items, including the elimination of 12+ items, reducing the occurrence of diner

"paradox of choice"

Delivered exceptional service, earning a 4.9-star rating on Google Category manant

Accounting

Management system

Process improvement

Research

Reconcile

Automation

Remittance

Industry trends

Detect anomalies

Follow-up skills

Data manipulation

Financial analysis

System development

Data analysis tools

System enhancements

System development

Business administration

Accuracy

Collaboration

Thorough analysis

Providing feedback

Work independently

Attention to detail

Interpersonal skills

Verbal communication

Strong analytical skills

Rebate

Supplier

Trends

Contacts

Contract

Discrepancies

Accounts receivable

Invoicing

Reconcile

Record-keeping

Accounts payable

Microsoft dynamics

Microsoft office suite

Business administration

Professional development

Maintain

Accurate records

Billing process

Account receivable

Discrepancies

Accounts

Accurate

Ability to learn quickly

Responds to inquiries

Lift

Food service experience

Project analysis

Client databases

Reconciliation

Pricing

AS400 system

Account management

Administrative support

Food service experience

Cooperative

Reports

Communications

Cash application

Logistics

Macros

Onbase

v-lookup

mainframe

trial balance

payment system

records retention

general ledger system

Microsoft applications

Gl reconciliations

Account reconciliations

Interpersonal communication

Peachtree

Loads

Ledger

Contact

Personnel

Deductions

unipro

mainframe

Deadline-driven

Prioritize tasks

Work independently

Attention to detail

Ability to collaborate

Manage multiple projects

Strong analytical skills

Strong problem-solving skills

Negotiations negotiation skills

SAS

SQL

Tableau

Power bi

Cognos

Business intelligence software

Management reporting

Revenue manag ement

Analytical skills

Human resources

Data entry

Spreadsheets

Analyze data

Power point

Mine data

Marketing

Analytics

Analytical

Innovative

Leadership

Presentation skills

Problem solving skills

Unipro

Analyze

Reporting

Analyst

Sources

suppliers

Contact this candidate