Front Desk Data Entry
Resume:
Jasmine Gill
Dallas, Tx
************@*****.***
SKILLS
● Microsoft Word proficient
● Strong communication skills
● Problem solving
● Insurance verification
● Staffing and scheduling
EXPERIENCE
Elara Caring - Data Entry/Insurance Specialist
September 2019 - April 2024
● I promptly handled an average of 70-80 customer inquiries and complaints per day with a 98% satisfaction rate. Remaining courteous and calm even when a customer is upset and angry. Training new employees to deliver services within a 15-minute time frame, while entering customer data and organizing customers charts with the appropriate insurance information.
Dallas Omni at Park West - Front Desk Agent
January 2019 - February 2020
● I welcomed patrons to the front desk part time, while engaging in friendly conversations and conducting the check-in process. I handled payment processing and provided customers with receipts and proper change. I signed for packages to be delivered to the hotel for our guests and responded to all inquiries and room requests made online, by phone, and in person. I would also assist with serving beverages and food to our hotel guests in the restaurants located downstairs for breakfast, lunch, or dinner depending on the time of day. The Results Company- Customer Service Representative November 2017 - January 2019
● I conferred with customers by telephone or in person to provide information about products or services regarding roadside assistance while taking and entering claims, canceling claims, and obtaining details of complaints. I checked to ensure that the appropriate changes were made to resolve a customer’s problems and determined what further services should be rendered
EDUCATION
Concorde Career College - Medical Assistant
August 2019 - March 2020
● I am certified in taking vitals, using medical equipment, and collecting blood and specimen samples.
AWARDS
● Medical Assistant Certification
● BLS CPR Certification
Contact this candidate