Accounts Payable Customer Service

LEONOR E. BROWN

630-***-**** ***************@*****.*** LinkedIn South Elgin, IL 60177

PROFILE:

An honest and reliable administrator with experience executing responsibilities within the Accounts Payable and Receivable disciplines. Excited to continue contributing to an organization’s operational

success utilizing the skills amassed over my career in different fields.

EXPERIENCE:

Superior Health Linens, Accounts Payable Clerk (Contract) — 2024

Invoice reconciliations via 3-way match

Utilized Concur and NetSuite

Frain Industries, AP/Rec Clerk (Contract) – 2023

Invoice reconciliation to the general ledger (Great Plains)

Input of payments wire transfers

Cash Management (checks deposits)

File Creation for Accounts Receivables and Payables

Processing Credit applications

Golden Corridor Family YMCA, (Contract – Project) — 2022

Creation of Spanish Website,

In charge of the English/Spanish Social Media Broadcasting,

Creation of Marketing Materials in English and Spanish.

Elaboration of Minutes for the Board of Trustees and administrative support to the CEO.

Temporary Assignments, Robert Half Staffing, Remote— 2021-2022

Customer Service Call Center – Give information over the phone to callers’ landlords and renters, seeking assistance from the California Rent Relief Program during COVID-19.

Census 2020 Enumerator, Census Bureau, Department of Commerce, Kane County IL — 2020

Interviewed respondents to the census questionnaire in English and Spanish and report information electronically to the Census offices.

Child Nutrition Program Assistant, Northern Illinois Food Bank; Geneva, IL — 2019

Invoiced around 300 orders weekly for the Backpack and Child and Adul Feeding Programs.

Tracked incoming meal count sheets on Meal Tracker software.

Creation 200 weekly Packing Slips and Invoices for the Snack Program.

Continuous communication with sites and exchange of information.

Customer Service Representative, Thomson Linear Motion. Marengo, IL — 2017–2018

Sales Administrator and Representative for Mexico, Texas, and Louisiana.

Quoted price and availability of various catalog items.

Support to customers in relation to billing, shipping, tracking and order entry.

Provided support to the regional field Engineers and customer service to other regions complying with Export and Domestic norms and regulations.

Spanish Translator and Interpreter, CUSD 303, St. Charles, IL — 2011–2017

Translated all kind of documents from English to Spanish and viceversa.

Served as interpreter for service teams in IEP meetings at the assigned school, and other locations, as necessary.

Recorded ConectEd Spanish communications from the District to Spanish Speaking parents. Screened incoming bilingual kindergarteners and helped in assessing children for Language Therapy.

Created a database of Spanish documents for the use of my school and for sharing with other schools and district administrators.

Secretary for the summer school program.

Grants Financial Secretary, School District U-46, Elgin, IL — 2005–2011

Executed Grants reconciliation to the General Ledger. Prepared quarterly and yearly reports to the Illinois State Board of Education. Invoice reconciliation and managing budget and timesheets (payroll) for Parents as Teachers, Preschool for All and SAFE Grants. Secretarial services to the Early Learners Initiatives Director. Purchasing of materials for the Summer School Program for Improving Initiatives Department.

Human Resources Generalist. Sears, St Charles, IL 2002-2004.

Human Resources Generalist; In charge of hiring seasonal associates for the store, in charge of FMLA, and OSHA documentation, drug screenings and submitting time sheets for payroll. Part of the Manager on Duty program. Merchandising Supervision.

EDUCATION:

Universidad de Monterrey 1990, Monterrey, N.L. Mexico Bachelor of Arts International Business

SUNY Albany - Albany, NY - Intensive English Language Program Diploma

University of Georgia- Online 2016 -Certificate of Professional Interpreter in Education

Instituto Tecnológico de Estudios Superiores de Monterrey - Monterrey, N.L Mexico English Language Instructor Certification

SKILLS:

Fluent in Spanish and English

Certified in Microsoft Suite: Excel, Word, Outlook, PowerPoint, and Access, Google Platform, Experience working with Microsoft Great Plains, NetSuite and SAP- Concur

PDF Documents, E-School, Google platform, Canva graphics design software

Certified SCRUM Master by SCRUM Alliance

Other Courses and Diplomas obtained in Mexico on Logistics and Supply Chain Management

AWARDS AND RECOGNITION:

Quality PIN 1997 – Petrocel-Temex Mexico - Award given to an employee that distinguishes for an outstanding performance on its job.

INTERNATIONAL JOB EXPERIENCE:

PETROCEL -TEMEX Petrochemical Field- Subsidiary of Alfa Industries, Import Export Coordinator/ Purchasing Assistant for the Supply Chain (Abastecimientos) Department at Monterrey N.L. MEXICO Headquarters. I took part in: Tracking of document and expenses, handling of shipper export and import manifests, purchase order elaboration, and financial documentation, payment documentation such as: wire transfer and check tracking and provide customer service to suppliers and customs brokers. Determining tax and tariff payments; coordination of all import documentation for vessels as they arrived at port such as: Bill of Lading, Certificate of Origin, Inspection, etc; coordination and permanent actualization of the government programs for promoting Imports and Exports such as PITEX, ECEX and ALTEX; and relation with the Mexican Authorities that ran such programs (SECOFI and SHCP).

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