Software Development Quality Assurance

Levan Berdzenishvili

**** ******* *****

Rockville, MD, 20851

*****.*******@*****.***

Employment Status

US Citizen

Clearance

Secret

Professional Summary

Over 12 years of professional experience in providing Information Technology services. Solid understanding of various software development methodologies including Agile, Scrum, Kanban, and Waterfall. Extensive experience in Quality Assurance methodologies, including automated and manual approaches. Extensive experience of Quality Assurance processes and Software Development Life Cycle.

Proficient in Software Development.

Proficient in business process/requirements gathering.

Proficient in Structural Query Language (SQL) with experience in Database Administration and Azure cloud platform administration.

Proficient in mentoring and training junior QA team members.

Proficient in Mobile application and API/backend testing.

Proficient in automating Front End and Back End functionality (API/UI/DB)

Proficient in CICD / jenkins pipeline.

Detail-oriented IT professional experienced in QA management and analysis, requirements gathering, and DB administration, with a CMMI focus. Excellent team player with solid organizational capabilities at every level. Exceptional motivational capabilities with analytical and problem-solving abilities that span the entire systems and software development life cycles. Certificates in Java, Selenium, 508 Compliant, Scrum Master, Scrum Developer, Palantir Data analyst, Palantir Developer

Technical Skills

Software Engineering/Design Methodologies:

Agile, Scrum, Kanban, Waterfall

Testing and Reporting Tools:

Selenium, JIRA, Confluence, Zephyr, Rational Test Manager, ClearQuest, Robot, ClearCase, JAWS, Crystal Reports, Wire-Shark, SQL Generator, Proof-Subject 7, SOUP UI, Postman, Eclipse, PyCharm, TestRail, MS Studio, Katalon, IBM-ELM, Burp Suite, Silk Test, Silk Performer, Azure DevOps, Palantir, Tableau, Power BI, Qlik View

Microsoft Technologies:

Microsoft Office Suite, Microsoft Access, MS Project, Visual Studio, Azure DevOps, MS Visio, SharePoint, Power BI, SQL Server, SQL Management Studio

Operating Systems:

Windows 7–11, Windows Server 2000–2022, iOS, Linux

Database Systems:

SQL Server 2005/2008/2012/2016/2019/2022, SQL Management Studio, TOAD, MySQL, Oracle9i/10g, SQL*Plus, Microsoft Access, Oracle SQL Developer, MongoDB, MongoVUE, SQLite, MySQL Workbench, ClearDB, Azure, AWS, GCP, Hybris

Programming Languages:

Java, JavaScript, CSS, HTML, XML, JSON, .NET, Visual Basic, SQL, Python, C#

Professional Experience

PrimCorp (DOD) — Arlington, VA

Software Engineer / Data Analyst

08/2023 – 07/2024

Developed interactive data visualization applications.

Created applications using Palantir.

Designed data lineage and data pipelines in Palantir.

Conducted research and analysis on large datasets.

Implemented automation processes.

Resolved issues and errors in Jupyter notebooks using Python.

Utilized Oracle BI for budget reporting and analysis.

Generated and provided reports and data analytics to upper management.

Collaborated with teams to address and resolve data-related issues.

Validated visualizations to ensure data accuracy and presentation alignment.

Created visualization dashboards in Tableau, Palantir, Power BI, and QlikView.

Trained team members in SDLC processes and methodologies.

Performed predictive analysis utilizing predictive modeling and machine learning techniques.

Developed a ticketing application in Palantir adhering to SDLC standards and procedures.

OPEXUS (USAID) — Washington, DC

Lead Test Automation Engineer

04/2023 – 08/2023

Supported USAID internal and public applications.

Implemented test automation processes.

Migrated Silk Test scripts to Selenium Nunit/CICD.

Conducted performance testing using Silk Performer.

Reviewed requirements and acceptance criteria to ensure comprehensive coverage.

Assisted multiple agile teams with new change requests and bug fixes.

Utilized Azure DevOps and JIRA for project and task management.

Trained QA team members on the Selenium framework.

Supported 508 compliant testing.

CVP Corp (DOS) — Fairfax, VA

Test Automation / QA Engineer

09/2021 – 04/2023

Reviewed, evaluated, and improved QA processes to align with DOS/CVP standards.

Collaborated with architects to integrate automation into existing CICD processes.

Automated DOS–OSAC applications using the Selenium Nunit Framework.

Automated and generated reports for 508 compliant using the Selenium Axe library to meet WCAG 2.1 AA accessibility standards.

Implemented Jenkins pipelines for CICD and test automation, addressing various script and regression needs.

Reviewed requirements, acceptance criteria, and manual test cases to ensure comprehensive test coverage.

Automated API calls using the RestSharp library.

Collaborated with third-party companies to enhance functionality and meet requirements within deadlines.

Automated backend testing using SQL client.

Provided daily software quality reports to upper management and clients.

Participated in client meetings and requirements gathering.

Utilized JIRA for managing requirements and defects life cycles.

Managed source control using BitBucket.

Created and executed manual test cases as needed for batch service/stored procedure jobs and third-party integrations.

Developed test plans and requirements traceability matrices.

Participated in code reviews and code deployments in test and production environments.

Implemented QA procedures and standards.

Assisted clients in improving Google Analytics custom reports.

Tested security vulnerabilities using Burp Suite.

VMD Corp (DOS) — Arlington, VA

Test Automation / QA Lead

12/2020 – 09/2021

Reviewed, evaluated, and improved QA processes to meet CICD standards and requirements.

Automated DOS applications using the Selenium NUnit Framework in C# and Visual Studio 2019.

Automated and generated reports for 508 compliant using the Selenium Axe library.

Trained QA team members in automation, GitLab, GitGUI, CICD, and Jenkins.

Implemented Jenkins pipelines for CICD and test automation.

Reviewed requirements, acceptance criteria, and manual test cases to ensure comprehensive test coverage.

Automated API calls using the RestSharp library.

Automated backend testing using Oracle Managed Data Access.

Provided weekly software quality reports to upper management and clients.

Participated in client meetings and requirements gathering.

Utilized IBM ELM for managing requirements and defect life cycles.

Created and executed manual test cases.

Developed test plans and requirements traceability matrices.

Participated in code reviews and code deployments in test environments.

Implemented QA procedures and standards.

Total Wine & More — Bethesda, MD

QA Test Automation Lead

09/2016 – 12/2020

Developed functional and user acceptance test plans for the e-commerce application (www.totalwine.com) to facilitate customer orders for in-store pickup, home delivery, and shipping.

Created and executed manual test cases for functional, integration, and system testing.

Developed and executed automated test scripts using Selenium WebDriver for UI regression testing.

Developed and executed API test scripts using RestAssured for API regression testing.

Utilized Subject-7 (built on JMeter) for load and performance validation of APIs and UI.

Validated 508 compliance according to WCAG 2.1 standards through both manual and automated testing.

Collaborated with product owners, scrum masters, and business analysts to gather and develop user requirements and change requests.

Developed SQL queries for backend testing using MySQL DB Workbench, Hybris MongoDB, and Hybris Clear DB.

Validated API calls to third-party systems using SOAP UI and Postman.

Validated mobile web applications and downstream backend flows.

Validated mobile native applications.

Conducted analysis of technical documentation, requirements, specifications, design, data models, and test approaches.

Performed regression testing of the full application across multiple environments during the integration phase.

Maintained bug reports using JIRA and generated custom reports and dashboards for upper management.

Updated and created test plans and test data on Confluence pages.

Performed Hybris testing, including Configuration Management System, Order Management System, Reporting System, and Product Management Content for comprehensive coverage.

Conducted third-party integration testing for end-to-end scenarios.

Trained new team members in the Selenium framework and Java.

Best Lockers LLC — Columbia, MD

QA Lead / Manager

10/2012 – 09/2016

Designed and maintained test plans and test cases for client/server applications across various POS systems.

Managed QA processes for POS systems at over 1000 sites, including reporting, web-based applications, and associated hardware/software services.

Successfully deployed over 300 versions of POS software in mission-critical environments, achieving 100% success in vulnerability and reliability.

Monitored and provided feedback on Azure-based cloud services, web applications, database servers, and VMs; experienced with AWS services including S3, API Gateway, and Lambda.

Created and executed SQL statements and stored procedures for report generation and testing.

Administered and maintained database performance, including automated backups and restores.

Ran SQL queries to ensure front-end data accuracy and consistency with back-end systems.

Assisted the business team in gathering requirements and creating use cases.

Participated in design specification reviews and technical documentation reviews; created and maintained Requirements Traceability Matrices (RTMs) to ensure all requirements were captured in test scenarios.

Validated requirements to identify potential issues early and managed product quality standards.

Implemented repeatable QA processes and facilitated cross-team peer reviews.

Created and executed manual test cases for functional, integration, and system testing; developed and executed automated scripts for regression testing; managed reports/results using TestRail and JIRA.

Developed and executed load testing scripts using tools such as SQL Load Generator, SSIS, SSRS, and other SQL utilities.

Collaborated with users to generate requirements and document change requests; provided technical documentation and manuals to end users.

Developed SQL queries for automated alert reports and stored procedures for various reporting needs.

Monitored and maintained database tiers by creating alert reports.

Planned and participated in User Acceptance Testing (UAT).

Planned and managed a small QA team to meet project timelines and quality standards.

Wrote test cases and tested mobile applications on Windows 8/10 tablets, iPads, and iPhones, interfacing with cloud-based REST API services and Azure SQL, as well as AWS MySQL.

Certifications

Automation with JAVA Certificate

Automation using Selenium Certificate

508 Compliance Certificates (WCAG 2.1)

Scrum Alliance – Certified Scrum Master

Scrum Alliance – Certified Scrum Developer

Palantir – Certified App Developer

Palantir – Certified Data Analyst

References available upon request.

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